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RBI/2024-25/18 Borrower-friendly · Tightening on disclosure Priority: high

Key Facts Statement (KFS) for Loans & Advances

Every LAP borrower must get a one-page 'Key Facts' sheet with the true all-in cost
Last updated: 17 Jun 2026, 1:23 am IST

Quick answer

Banks must hand every LAP borrower a standardised one-page Key Facts Statement showing the real all-in cost (APR) before signing. (RBI/2024-25/18, dated April 15, 2024.) It applies to all commercial banks (incl. sfbs, labs, rrbs; excl. payments banks). Effective: All new retail & MSME term loans sanctioned on or after October 1, 2024.

Key facts

RBI referenceRBI/2024-25/18 · DOR.STR.REC.13/13.03.00/2024-25
IssuedApril 15, 2024
EffectiveAll new retail & MSME term loans sanctioned on or after October 1, 2024
DirectionBorrower-friendly · Tightening on disclosure

What changed & why

RBI has standardised how lenders disclose the true cost of a loan. Before this, KFS rules were scattered across digital-lending, microfinance and 'display of information' circulars. Now a single rule covers all retail and MSME term loans — which means your LAP, home loan and personal loan books are all in scope.

For every prospective borrower, the lender must hand over a Key Facts Statement in RBI's standard format (Annex A), written in a language the borrower understands, and obtain the borrower's acknowledgement that they have understood it. The KFS carries a unique proposal number and is valid for at least three working days for loans of seven days or longer — during that window the lender is bound by the terms quoted.

The heart of the rule is the Annual Percentage Rate (APR). The KFS must show the APR plus the full amortisation schedule. APR has to include every charge the lender levies — including third-party costs like insurance and legal charges collected on an actual basis, disclosed separately. The hard stop for banks: any fee not listed in the KFS cannot be charged later without the borrower's explicit consent. The KFS must also appear as a summary box inside the loan agreement itself.

For a LAP desk, this changes the sanction pack. Processing fees, legal and valuation charges, insurance, and stamping all roll into one disclosed APR. Credit card receivables are the only carve-out. The instruction is issued under the Banking Regulation Act, RBI Act and National Housing Bank Act, so banks, co-operative banks, NBFCs and HFCs are all bound.

Who this affects

All commercial banks (incl. SFBs, LABs, RRBs; excl. Payments Banks)
All Urban, State and Central Co-operative Banks
All NBFCs including Housing Finance Companies
LAP, home-loan, personal-loan and MSME term-loan desks; product & compliance teams

What you must do

Issue the standardised KFS (Annex A format) to every prospective LAP borrower before sanction.
Compute and disclose APR including all charges — processing, legal, valuation, insurance, third-party.
Give a unique proposal number and honour a minimum 3-working-day validity for the quoted terms.
Obtain the borrower's signed acknowledgement of understanding.
Embed the KFS as a summary box within the loan agreement.
Never levy a fee absent from the KFS without the borrower's explicit consent.

Frequently asked questions

Does this apply to Loan Against Property?

Yes. LAP is a retail term loan, so every new LAP sanctioned on or after 1 October 2024 must carry the standardised KFS and APR.

What exactly is APR here?

The annual cost of credit to the borrower — interest plus all other charges associated with the facility, including third-party costs recovered on actuals.

Can we charge a fee we forgot to list?

No. Any fee not in the KFS cannot be charged during the loan term without the borrower's explicit consent.

Is anything exempt?

Credit card receivables are exempted. Everything else in retail and MSME term lending is covered.

How long are the quoted terms valid?

At least three working days for loans with a tenor of seven days or more; one working day for shorter-tenor loans.

How this connects to past RBI circulars

Official source