{"what_this_is":"The machine-readable twin of the BankPulse page for one RBI rulebook. Same points, same dates, same paragraph references as the page a person reads. RBI's own wording is not reproduced here: each point names the RBI paragraph, the character offset into the text BankPulse read and the sha256 of that text, so the claim can be checked against RBI's own document.","schema_version":1,"release_id":"d653cdb0a5","generated_at":"2026-09-15T00:33:59.117975+00:00","id":"md11037","title":"Master Direction – Reserve Bank of India (Relief Measures by banks in areas affected by Natural Calamities) Directions 2017","document_kind":"Master Direction","page":"https://bankpulse.ai/rule/md11037","status":"In force","importance":{"code":"MR","label":"MUST READ","weight":"Must read","why":"Binding instrument, class not named: applies broadly","layer":"bankpulse_inference"},"applies_to":{"shown":"All regulated entities","class_code":"ALL","from":"the document's own title","layer":"bankpulse_inference"},"dates":{"prid":"md11037","mode":"four_dates_v1","published":{"label":"Published","value":"Jul 05, 2017","stated":true,"why":"The day RBI put this document out."},"effective":{"label":"Starts to apply","value":"","stated":false,"why":"Not stated separately in this document. Read the rule itself before you assume a start date."},"transition":{"label":"Time to get ready","value":"","stated":false,"why":"Cannot be worked out until the day it starts to apply is known."},"deadline":{"label":"Last date to act","value":"","stated":false,"why":"No date to act by was found in this document. Other dates may sit inside single paragraphs."},"sources":{"published":"doc_date in data/highlights/md11037.json","effective":"none held","transition":"none held","deadline":"none held"}},"rbi_source":{"url":"https://rbi.org.in/Scripts/BS_ViewMasDirections.aspx?id=11037","document_date":"Jul 05, 2017","read_by_bankpulse":"2026-08-21 16:27:27 UTC","text_sha256":"ea0ebae3ef2141e9ff2f0418ada2c57552c6b6cf5fdebc709538e702dacdaadd","word_count":4149,"standing_last_checked":"Standing checked on RBI’s Master Directions index, 15 September 2026, 5:58 am IST."},"counts":{"points_shown":41,"points_naming_an_rbi_paragraph":41,"points_stored":41,"actions":0,"amendments":0},"points":[{"n":1,"claim":"md11037-6aaec529","page_group":"Must know","stored_section":"KEY DATES","heading":"Starts when RBI posts it","plain_english":"These rules start the day RBI puts them on its own website.","rbi_paragraph":"Para 1.1","rbi_char_offset":3348,"weight":"MUST KNOW","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md11037#p1","layer":"bankpulse"},{"n":2,"claim":"md11037-bdc49b98","page_group":"Must know","stored_section":"WHO IT APPLIES TO","heading":"Applies to all commercial banks","plain_english":"This covers every scheduled commercial bank, including small finance banks, but not regional rural banks.","rbi_paragraph":"Para 1.2","rbi_char_offset":3538,"weight":"MUST KNOW","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md11037#p2","layer":"bankpulse"},{"n":3,"claim":"md11037-e22dd219","page_group":"Must know","stored_section":"WHO SHOULD ACT","heading":"Board must approve a plan","plain_english":"Every bank's own Board must approve a natural-calamity action plan ahead of time.","rbi_paragraph":"Para 3.1","rbi_char_offset":6075,"weight":"MUST KNOW","role":"Board","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md11037#p3","layer":"bankpulse"},{"n":4,"claim":"md11037-a8267bbe","page_group":"Must know","stored_section":"WHO SHOULD ACT","heading":"Zonal managers get discretion","plain_english":"Zonal managers must get power to decide relief steps without asking head office every time.","rbi_paragraph":"Para 3.2","rbi_char_offset":6881,"weight":"MUST KNOW","role":"Board","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md11037#p4","layer":"bankpulse"},{"n":5,"claim":"md11037-6eb45b11","page_group":"Must know","stored_section":"IMPACT","heading":"33% crop loss triggers relief","plain_english":"Banks reschedule loans only once assessed crop loss reaches 33% or more.","rbi_paragraph":"Para 3.4.1","rbi_char_offset":9171,"weight":"MUST KNOW","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md11037#p5","layer":"bankpulse"},{"n":6,"claim":"md11037-818508bc","page_group":"Must know","stored_section":"IMPACT","heading":"Short crop loans get restructured","plain_english":"Every short-term crop loan can be restructured, except a loan that was already overdue.","rbi_paragraph":"Para 4.1.1","rbi_char_offset":10595,"weight":"MUST KNOW","role":"Branch","team":null,"products_covered":["agriculture-loan"],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md11037#p6","layer":"bankpulse"},{"n":7,"claim":"md11037-a55dc15a","page_group":"Must know","stored_section":"IMPACT","heading":"Mid loss gets 2-year term","plain_english":"For crop loss between 33% and 50%, banks may extend repayment up to 2 years.","rbi_paragraph":"Para 4.1.2","rbi_char_offset":11064,"weight":"MUST KNOW","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":"A farmer's crop loss is 40%, so it falls in the 33%-50% band. RBI's own words allow a maximum of 2 years, and 1 year of that is the moratorium already built in -- so the farmer has just 1 year left to actually repay.","anchor":"https://bankpulse.ai/rule/md11037#p7","layer":"bankpulse"},{"n":8,"claim":"md11037-fabe3f57","page_group":"Must know","stored_section":"IMPACT","heading":"Heavy loss gets 5-year term","plain_english":"If crop loss is 50% or more, banks may extend repayment up to 5 years.","rbi_paragraph":"Para 4.1.2","rbi_char_offset":11206,"weight":"MUST KNOW","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md11037#p8","layer":"bankpulse"},{"n":9,"claim":"md11037-b44d4de4","page_group":"Must know","stored_section":"IMPACT","heading":"At least one year's moratorium","plain_english":"Every restructured loan account gets a moratorium of at least one year.","rbi_paragraph":"Para 4.1.3","rbi_char_offset":11346,"weight":"MUST 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Loan still given","plain_english":"A bank must give the fresh loan even if the security offered is worth less than the loan.","rbi_paragraph":"Para 5.2.1.1","rbi_char_offset":19051,"weight":"MUST KNOW","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md11037#p20","layer":"bankpulse"},{"n":21,"claim":"md11037-ed7899cd","page_group":"Must know","stored_section":"WHO SHOULD ACT","heading":"No third-party guarantee needed","plain_english":"Banks must not demand a third-party guarantee just to convert a crop loan to a term loan.","rbi_paragraph":"Para 5.2.1.2","rbi_char_offset":19781,"weight":"MUST KNOW","role":"Compliance","team":null,"products_covered":["agriculture-loan"],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md11037#p21","layer":"bankpulse"},{"n":22,"claim":"md11037-25004228","page_group":"Must know","stored_section":"IMPACT","heading":"Margin can be 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account for a disaster victim using just a photo and thumb mark.","rbi_paragraph":"Para 6.1","rbi_char_offset":21389,"weight":"MUST KNOW","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md11037#p24","layer":"bankpulse"},{"n":25,"claim":"md11037-8fabeb99","page_group":"Must know","stored_section":"IMPACT","heading":"Balance capped at ₹50,000","plain_english":"This small account's balance must stay under ₹50,000, or the relief amount if that is higher.","rbi_paragraph":"Para 6.1","rbi_char_offset":21576,"weight":"MUST KNOW","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md11037#p25","layer":"bankpulse"},{"n":26,"claim":"md11037-5adabebd","page_group":"Must know","stored_section":"IMPACT","heading":"Yearly credit capped at ₹1,00,000","plain_english":"Total credit into that account in a year must stay under ₹1,00,000, or the relief amount if higher.","rbi_paragraph":"Para 6.1","rbi_char_offset":21678,"weight":"MUST KNOW","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md11037#p26","layer":"bankpulse"},{"n":27,"claim":"md11037-c1c61e37","page_group":"Must know","stored_section":"IMPACT","heading":"Banks may waive fees, penalties","plain_english":"Banks may waive ATM fees, overdraft charges and late fees for the affected customers.","rbi_paragraph":"Para 6.2.3","rbi_char_offset":22621,"weight":"MUST KNOW","role":"Branch","team":null,"products_covered":["credit-card","working-capital"],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md11037#p27","layer":"bankpulse"},{"n":28,"claim":"md11037-0dcdd535","page_group":"Must know","stored_section":"IMPACT","heading":"Credit card dues become EMIs","plain_english":"Credit card holders may convert their dues into EMIs repayable over 1-2 years.","rbi_paragraph":"Para 6.2.3","rbi_char_offset":22805,"weight":"MUST KNOW","role":"Branch","team":null,"products_covered":["credit-card"],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md11037#p28","layer":"bankpulse"},{"n":29,"claim":"md11037-d8e2af1f","page_group":"Must know","stored_section":"WHO IT APPLIES TO","heading":"Same rules apply to riots","plain_english":"When RBI says so, these same relief rules also cover people hurt by riots or disturbances.","rbi_paragraph":"Para 7.1","rbi_char_offset":23204,"weight":"MUST KNOW","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md11037#p29","layer":"bankpulse"},{"n":1,"claim":"md11037-79559796","page_group":"Do it","stored_section":"WHO SHOULD ACT","heading":"Other loans also get rescheduled","plain_english":"SLBC or DCC can decide to reschedule loans to rural artisans, traders and small industry too.","rbi_paragraph":"Para 4.3.1","rbi_char_offset":13214,"weight":"DO IT","role":"Branch","team":null,"products_covered":["agriculture-loan"],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md11037#p30","layer":"bankpulse"},{"n":2,"claim":"md11037-9ea4f644","page_group":"Do it","stored_section":"KEY DATES","heading":"Restructure within three months","plain_english":"Banks must finish restructuring within three months of the calamity to keep the easier asset rules.","rbi_paragraph":"Para 4.4.4","rbi_char_offset":15234,"weight":"DO IT","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md11037#p31","layer":"bankpulse"},{"n":3,"claim":"md11037-2449b4c4","page_group":"Do it","stored_section":"IMPACT","heading":"Adjust insurance money into loan","plain_english":"Banks must adjust any insurance payout they receive against the restructured loan account.","rbi_paragraph":"Para 4.5.2","rbi_char_offset":17130,"weight":"DO IT","role":"Finance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md11037#p32","layer":"bankpulse"},{"n":4,"claim":"md11037-40bfb947","page_group":"Do it","stored_section":"IMPACT","heading":"Bank can raise that limit","plain_english":"A bank may raise that ₹10,000 consumption-loan limit at its own discretion.","rbi_paragraph":"Para 5.1.3","rbi_char_offset":18669,"weight":"DO IT","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md11037#p33","layer":"bankpulse"},{"n":5,"claim":"md11037-a0b736ba","page_group":"Do it","stored_section":"IMPACT","heading":"Waive earlier penal interest too","plain_english":"Banks should also consider waiving any penal interest already charged on the rescheduled loan.","rbi_paragraph":"Para 5.3","rbi_char_offset":20745,"weight":"DO IT","role":"Treasury","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md11037#p34","layer":"bankpulse"},{"n":6,"claim":"md11037-38db0a8e","page_group":"Do it","stored_section":"KEY DATES","heading":"RBI approval after 30 days","plain_english":"A bank needs RBI's own approval to keep running a temporary branch beyond 30 days.","rbi_paragraph":"Para 6.2.1","rbi_char_offset":21976,"weight":"DO IT","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md11037#p35","layer":"bankpulse"},{"n":7,"claim":"md11037-03696514","page_group":"Do it","stored_section":"WHO SHOULD ACT","heading":"Collector can call DCC meeting","plain_english":"After riots, the District Collector may ask the lead bank to call a DCC meeting.","rbi_paragraph":"Para 7.2","rbi_char_offset":24010,"weight":"DO IT","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md11037#p36","layer":"bankpulse"},{"n":1,"claim":"md11037-76525eda","page_group":"Background","stored_section":"THE CORE IDEA","heading":"Two funds pay for relief","plain_english":"Disaster relief money in India comes from one central fund and one state fund.","rbi_paragraph":"Para 2.2","rbi_char_offset":4415,"weight":"BACKGROUND","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md11037#p37","layer":"bankpulse"},{"n":2,"claim":"md11037-d2511ac5","page_group":"Background","stored_section":"THE CORE IDEA","heading":"12 disaster types recognised","plain_english":"The relief framework behind this rule recognises 12 kinds of natural disaster, from cyclone to cold wave.","rbi_paragraph":"Para 2.2","rbi_char_offset":4575,"weight":"BACKGROUND","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md11037#p38","layer":"bankpulse"},{"n":3,"claim":"md11037-d3afdd60","page_group":"Background","stored_section":"THE CORE IDEA","heading":"Banks reschedule and lend fresh","plain_english":"Banks help disaster victims mainly by rescheduling old loans and by lending fresh money.","rbi_paragraph":"Para 2.3","rbi_char_offset":5321,"weight":"BACKGROUND","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md11037#p39","layer":"bankpulse"},{"n":4,"claim":"md11037-e2714a40","page_group":"Background","stored_section":"IMPACT","heading":"Fresh credit depends on viability","plain_english":"Before giving fresh credit for rehabilitation, banks must check that the venture is viable.","rbi_paragraph":"Para 4.3.2","rbi_char_offset":13740,"weight":"BACKGROUND","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md11037#p40","layer":"bankpulse"},{"n":5,"claim":"md11037-0cbace42","page_group":"Background","stored_section":"THE CORE IDEA","heading":"PMFBY is the insurance scheme","plain_english":"Crop insurance today runs through the PMFBY scheme, which replaced the older NAIS and MNAIS schemes.","rbi_paragraph":"Para 4.5.1","rbi_char_offset":16452,"weight":"BACKGROUND","role":"Compliance","team":null,"products_covered":["agriculture-loan"],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md11037#p41","layer":"bankpulse"}],"actions":[],"amendments":[],"layers":{"rbi_source":"Facts taken from RBI's own document.","bankpulse":"BankPulse's plain-English summary of RBI's document.","bankpulse_inference":"BankPulse's own inference, not stated by 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BankPulse never republishes RBI's exact sentences. Use rbi_paragraph with rbi_source.url to read RBI's own words.","terms":"BankPulse's plain-English summaries are BankPulse's own work. The underlying regulation is the Reserve Bank of India's. Always check the RBI document named in rbi_source before acting."}