{"what_this_is":"The machine-readable twin of the BankPulse page for one RBI rulebook. Same points, same dates, same paragraph references as the page a person reads. RBI's own wording is not reproduced here: each point names the RBI paragraph, the character offset into the text BankPulse read and the sha256 of that text, so the claim can be checked against RBI's own document.","schema_version":1,"release_id":"d653cdb0a5","generated_at":"2026-09-15T00:33:59.117975+00:00","id":"md12955","title":"Reserve Bank of India (Non-Banking Financial Companies – Credit Information Reporting) Directions, 2025 (Updated as on July 01, 2026)","document_kind":"Directions","page":"https://bankpulse.ai/rule/md12955","status":"In force","importance":{"code":"MR","label":"MUST READ","weight":"Must read","why":"Binding RBI Directions naming this institution class in the title","layer":"bankpulse_inference"},"applies_to":{"shown":"Finance companies","class_code":"NBFC","from":"the document's own title","layer":"bankpulse_inference"},"dates":{"prid":"md12955","mode":"four_dates_v1","published":{"label":"Published","value":"Nov 28, 2025","stated":true,"why":"The day RBI put this document out."},"effective":{"label":"Starts to apply","value":"","stated":false,"why":"Not stated separately in this document. Read the rule itself before you assume a start date."},"transition":{"label":"Time to get ready","value":"","stated":false,"why":"Cannot be worked out until the day it starts to apply is known."},"deadline":{"label":"Last date to act","value":"","stated":false,"why":"No date to act by was found in this document. Other dates may sit inside single paragraphs."},"sources":{"published":"doc_date in data/highlights/md12955.json","effective":"none held","transition":"none held","deadline":"none held"}},"rbi_source":{"url":"https://rbi.org.in/Scripts/BS_ViewMasDirections.aspx?id=12955","document_date":"Nov 28, 2025","read_by_bankpulse":"2026-08-21 16:21:30 UTC","text_sha256":"e6b52d42a0fa2955d75941dc5b6204d2e975b8d6ce9bfeef98daabdaa0457f5c","word_count":8565,"standing_last_checked":"Standing checked on RBI’s Master Directions index, 15 September 2026, 5:58 am IST."},"counts":{"points_shown":73,"points_naming_an_rbi_paragraph":73,"points_stored":73,"actions":0,"amendments":1},"points":[{"n":1,"claim":"md12955-fac2f6ad","page_group":"Chapter I. Preliminary","stored_section":"THE CORE IDEA","heading":"Credit reporting for NBFCs","plain_english":"This paper sets what non-banking financial companies must send to the credit bureaus.","rbi_paragraph":"Para 1","rbi_char_offset":3818,"weight":"DO IT","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p1","layer":"bankpulse"},{"n":2,"claim":"md12955-77e8f95d","page_group":"Chapter I. Preliminary","stored_section":"KEY DATES","heading":"Start date","plain_english":"These Directions came into effect on the day RBI issued them.","rbi_paragraph":"Para 2","rbi_char_offset":3974,"weight":"BACKGROUND","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p2","layer":"bankpulse"},{"n":3,"claim":"md12955-53ee93a2","page_group":"Chapter I. Preliminary","stored_section":"WHO IT APPLIES TO","heading":"Who is covered","plain_english":"These Directions apply to every non-banking financial company.","rbi_paragraph":"Para 3(1)","rbi_char_offset":4071,"weight":"BACKGROUND","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p3","layer":"bankpulse"},{"n":1,"claim":"md12955-117541ad","page_group":"Chapter II. Membership of CICs","stored_section":"WHAT CHANGES","heading":"Joining fee cap","plain_english":"The one-time fee to join a CIC cannot exceed ₹10,000.","rbi_paragraph":"Para 7","rbi_char_offset":7607,"weight":"MUST KNOW","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":"A lender joins a credit information company. The one-time membership fee may not be more than ₹10,000. A second bureau may charge its own ₹10,000, because the cap is for each one.","anchor":"https://bankpulse.ai/rule/md12955#p4","layer":"bankpulse"},{"n":2,"claim":"md12955-0624fb04","page_group":"Chapter II. Membership of CICs","stored_section":"WHAT CHANGES","heading":"Yearly fee cap","plain_english":"The yearly fee a CIC can charge an NBFC is capped at ₹5,000.","rbi_paragraph":"Para 8","rbi_char_offset":7714,"weight":"MUST KNOW","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p5","layer":"bankpulse"},{"n":3,"claim":"md12955-939f2912","page_group":"Chapter II. Membership of CICs","stored_section":"WHO IT APPLIES TO","heading":"CIC membership duty","plain_english":"Every credit institution must become a member of all RBI-registered credit information companies.","rbi_paragraph":"Para 6","rbi_char_offset":7531,"weight":"DO IT","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p6","layer":"bankpulse"},{"n":1,"claim":"md12955-be8dd221","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHAT CHANGES","heading":"Standard formats","plain_english":"Credit data must be reported to CICs using RBI's standard formats.","rbi_paragraph":"Para 9","rbi_char_offset":7868,"weight":"MUST KNOW","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p7","layer":"bankpulse"},{"n":2,"claim":"md12955-9ae24307","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"KEY DATES","heading":"Four days to send it","plain_english":"The data must reach the bureaus within four calendar days of the cut-off date.","rbi_paragraph":"Para 10(2)","rbi_char_offset":9540,"weight":"MUST KNOW","role":"Technology","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p8","layer":"bankpulse"},{"n":3,"claim":"md12955-9b6ead81","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"KEY DATES","heading":"Late filers are named","plain_english":"Bureaus must report late filers to RBI twice a year, at 31 March and 30 September.","rbi_paragraph":"Para 10(4)","rbi_char_offset":10524,"weight":"MUST KNOW","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p9","layer":"bankpulse"},{"n":4,"claim":"md12955-1f2a98bf","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHAT CHANGES","heading":"A wrong debit is disputed","plain_english":"A wrong debit or a contested charge is reported as disputed, never as settled.","rbi_paragraph":"Para 12(4)","rbi_char_offset":12317,"weight":"MUST KNOW","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p10","layer":"bankpulse"},{"n":5,"claim":"md12955-0a36125d","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"KEY DATES","heading":"Relationship Segment data","plain_english":"Relationship Segment data reporting is mandatory for all accounts opened on or after July 1, 2018.","rbi_paragraph":"Para 12(8)","rbi_char_offset":13703,"weight":"MUST KNOW","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p11","layer":"bankpulse"},{"n":6,"claim":"md12955-00e626df","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHAT CHANGES","heading":"Ten per cent triggers detail","plain_english":"Above ten per cent bad loans in the group segment, detail is collected on loans over ₹20,000.","rbi_paragraph":"Para 13(4)","rbi_char_offset":19092,"weight":"MUST KNOW","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p12","layer":"bankpulse"},{"n":7,"claim":"md12955-b1a7e82f","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHAT CHANGES","heading":"No fees from that lender","plain_english":"Bureaus may not charge it annual or membership fees.","rbi_paragraph":"Para 14(2)","rbi_char_offset":22797,"weight":"MUST KNOW","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p13","layer":"bankpulse"},{"n":8,"claim":"md12955-65e16811","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHO SHOULD ACT","heading":"Data Quality reviews","plain_english":"NBFCs must review their Data Quality Index every six months.","rbi_paragraph":"Para 17","rbi_char_offset":23684,"weight":"MUST KNOW","role":"Technology","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p14","layer":"bankpulse"},{"n":9,"claim":"md12955-d301deef","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"KEY DATES","heading":"Two months to top table","plain_english":"A report on the problems found and fixed goes to top management within two months of half year end.","rbi_paragraph":"Para 17","rbi_char_offset":23887,"weight":"MUST KNOW","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p15","layer":"bankpulse"},{"n":10,"claim":"md12955-de3fa6a3","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHO SHOULD ACT","heading":"Send it to all bureaus","plain_english":"Borrower credit data, past data included, must go to every credit bureau.","rbi_paragraph":"Para 10(1)","rbi_char_offset":8522,"weight":"DO IT","role":"Technology","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p16","layer":"bankpulse"},{"n":11,"claim":"md12955-edc12219","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"KEY DATES","heading":"Weekly reporting dates","plain_english":"Non-banking financial companies must report credit data to credit information companies four times a month. The days are the 9th, the 16th, the 23rd and the last day.","rbi_paragraph":"Para 10(2)","rbi_char_offset":8814,"weight":"DO IT","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p17","layer":"bankpulse"},{"n":12,"claim":"md12955-e8ee7446","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"KEY DATES","heading":"Monthly data file","plain_english":"Non-banking financial companies must also send a full month-end credit data file. It goes to the credit information companies by the 5th of the next month.","rbi_paragraph":"Para 10(2)","rbi_char_offset":8962,"weight":"DO IT","role":"Technology","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p18","layer":"bankpulse"},{"n":13,"claim":"md12955-ec1b87a9","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHO SHOULD ACT","heading":"Leave no repayment out","plain_english":"Records must be kept current and no repayment, not even the last one, may go unreported.","rbi_paragraph":"Para 10(3)","rbi_char_offset":10856,"weight":"DO IT","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p19","layer":"bankpulse"},{"n":14,"claim":"md12955-52f87aa8","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHO SHOULD ACT","heading":"Report the settlement reason","plain_english":"Where a compromise settlement is made, the case and the reason must be reported.","rbi_paragraph":"Para 12(2)","rbi_char_offset":11562,"weight":"DO IT","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p20","layer":"bankpulse"},{"n":15,"claim":"md12955-49287119","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHO SHOULD ACT","heading":"Report a paper default","plain_english":"The paying agent must also report any failure to redeem the paper.","rbi_paragraph":"Para 12(5)","rbi_char_offset":12880,"weight":"DO IT","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p21","layer":"bankpulse"},{"n":16,"claim":"md12955-4cc16b08","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHO SHOULD ACT","heading":"Bureaus explain cross reporting","plain_english":"Where one party is a borrower and the other a co-borrower, the bureau must set out the rule.","rbi_paragraph":"Para 12(9)","rbi_char_offset":14711,"weight":"DO IT","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p22","layer":"bankpulse"},{"n":17,"claim":"md12955-af4bad5d","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHO SHOULD ACT","heading":"Report the KYC number","plain_english":"The central KYC number of a borrower must be reported wherever it is held.","rbi_paragraph":"Para 12(10)","rbi_char_offset":15043,"weight":"DO IT","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p23","layer":"bankpulse"},{"n":18,"claim":"md12955-82efbf59","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHO SHOULD ACT","heading":"Report each group member","plain_english":"A lender to a self help group must report data for each member of the group.","rbi_paragraph":"Para 13(1)","rbi_char_offset":15309,"weight":"DO IT","role":"Compliance","team":null,"products_covered":["microfinance"],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p24","layer":"bankpulse"},{"n":19,"claim":"md12955-4a739665","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHAT CHANGES","heading":"Trace members both ways","plain_english":"The report must let a bureau find every member of a group and every group of a member.","rbi_paragraph":"Para 13(3)","rbi_char_offset":17933,"weight":"DO IT","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p25","layer":"bankpulse"},{"n":20,"claim":"md12955-ae1a7b34","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHO SHOULD ACT","heading":"Build the systems for it","plain_english":"Systems and software must be changed to collect and report group member data.","rbi_paragraph":"Para 13(4)","rbi_char_offset":18087,"weight":"DO IT","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p26","layer":"bankpulse"},{"n":21,"claim":"md12955-b17c6632","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"THE CORE IDEA","heading":"But the lender answers","plain_english":"Where it is given out, the lender must control the correctness of what is submitted.","rbi_paragraph":"Para 13(4)","rbi_char_offset":18819,"weight":"DO IT","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p27","layer":"bankpulse"},{"n":22,"claim":"md12955-aeecbc52","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHO SHOULD ACT","heading":"Fix and resend rejected data","plain_english":"Data a bureau rejects must be corrected and sent again by the next reporting date.","rbi_paragraph":"Para 14(2)","rbi_char_offset":23215,"weight":"DO IT","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p28","layer":"bankpulse"},{"n":23,"claim":"md12955-946dba42","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHAT CHANGES","heading":"A data quality score","plain_english":"Bureaus must give each lender a data quality index for each segment.","rbi_paragraph":"Para 16","rbi_char_offset":23381,"weight":"DO IT","role":"Technology","team":null,"products_covered":["microfinance"],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p29","layer":"bankpulse"},{"n":24,"claim":"md12955-26bf135c","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHO SHOULD ACT","heading":"Keep to the statutory clock","plain_english":"The time limits in the Act for updating and correcting data and settling disputes must be met.","rbi_paragraph":"Para 18","rbi_char_offset":24044,"weight":"DO IT","role":"Technology","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p30","layer":"bankpulse"},{"n":25,"claim":"md12955-8dc7b267","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHO SHOULD ACT","heading":"Report delays to Board","plain_english":"Any breach of those time limits must be reported to the Board's customer service committee.","rbi_paragraph":"Para 18","rbi_char_offset":24332,"weight":"DO IT","role":"Board","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p31","layer":"bankpulse"},{"n":26,"claim":"md12955-1e7337f9","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHO SHOULD ACT","heading":"A way in for corrections","plain_english":"There must be a way for a customer to ask for his credit record to be corrected.","rbi_paragraph":"Para 19","rbi_char_offset":24514,"weight":"DO IT","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p32","layer":"bankpulse"},{"n":27,"claim":"md12955-138f81e0","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"THE CORE IDEA","heading":"Fix it at the source","plain_english":"Wrong data must be corrected by the lender that first sent it.","rbi_paragraph":"Para 19","rbi_char_offset":24651,"weight":"DO IT","role":"Technology","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p33","layer":"bankpulse"},{"n":28,"claim":"md12955-6884103e","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHO SHOULD ACT","heading":"Pull a report before lending","plain_english":"The loan policy must require credit reports to be taken before a credit decision.","rbi_paragraph":"Para 20","rbi_char_offset":24882,"weight":"DO IT","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p34","layer":"bankpulse"},{"n":29,"claim":"md12955-cf4ea4ed","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"KEY DATES","heading":"Update the list monthly","plain_english":"The list of possessed secured assets must be updated every month.","rbi_paragraph":"Para 21","rbi_char_offset":25458,"weight":"DO IT","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p35","layer":"bankpulse"},{"n":30,"claim":"md12955-792098de","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHO SHOULD ACT","heading":"Show what is possessed","plain_english":"Assets possessed under the enforcement Act must be shown.","rbi_paragraph":"Para 21(1)","rbi_char_offset":26308,"weight":"DO IT","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p36","layer":"bankpulse"},{"n":31,"claim":"md12955-fff4baaf","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"THE CORE IDEA","heading":"One common format","plain_english":"Reporting uses one non-proprietary format for everyone, the Uniform Credit Reporting Format.","rbi_paragraph":"Para 9","rbi_char_offset":8077,"weight":"BACKGROUND","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p37","layer":"bankpulse"},{"n":32,"claim":"md12955-c8223504","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"THE CORE IDEA","heading":"What a full file holds","plain_english":"A full file holds every live account and every account closed since the last report.","rbi_paragraph":"Para 10(2)","rbi_char_offset":9105,"weight":"BACKGROUND","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p38","layer":"bankpulse"},{"n":33,"claim":"md12955-d75532e1","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"KEY DATES","heading":"Three more dates a month","plain_english":"On the 9th, 16th and 23rd only new and changed accounts need be sent.","rbi_paragraph":"Para 10(2)","rbi_char_offset":9362,"weight":"BACKGROUND","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p39","layer":"bankpulse"},{"n":34,"claim":"md12955-4dc66eca","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"THE CORE IDEA","heading":"No consent clause needed","plain_english":"Since the Act came into force, a borrower's consent to report is no longer needed.","rbi_paragraph":"Para 11","rbi_char_offset":11148,"weight":"BACKGROUND","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p40","layer":"bankpulse"},{"n":35,"claim":"md12955-f9b86c73","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHAT CHANGES","heading":"Report the directors too","plain_english":"In the commercial segment the company number and the directors' credit history are reported.","rbi_paragraph":"Para 12(1)","rbi_char_offset":11423,"weight":"BACKGROUND","role":"Board","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p41","layer":"bankpulse"},{"n":36,"claim":"md12955-b8e1aecb","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHAT CHANGES","heading":"Send part overdues raw","plain_english":"Part instalment overdues are sent as they stand; filtering is left to the user of the data.","rbi_paragraph":"Para 12(3)","rbi_char_offset":11764,"weight":"BACKGROUND","role":"Technology","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p42","layer":"bankpulse"},{"n":37,"claim":"md12955-f3e114e2","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"THE CORE IDEA","heading":"Settled means a waiver","plain_english":"The status settled is for cases where a waiver was given because the borrower could not pay.","rbi_paragraph":"Para 12(4)","rbi_char_offset":11950,"weight":"BACKGROUND","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p43","layer":"bankpulse"},{"n":38,"claim":"md12955-c47c84ca","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"KEY DATES","heading":"Commercial paper twice a month","plain_english":"The paying agent reports commercial paper to the bureaus every fortnight.","rbi_paragraph":"Para 12(5)","rbi_char_offset":12442,"weight":"BACKGROUND","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p44","layer":"bankpulse"},{"n":39,"claim":"md12955-5ce3ce08","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHAT CHANGES","heading":"Each agent reports its share","plain_english":"Where a paper has several agents, each reports the part it holds.","rbi_paragraph":"Para 12(5)","rbi_char_offset":12647,"weight":"BACKGROUND","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p45","layer":"bankpulse"},{"n":40,"claim":"md12955-0c7f817f","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHO IT APPLIES TO","heading":"Investors need not report","plain_english":"A lender that only invested in the paper need not report it.","rbi_paragraph":"Para 12(5)","rbi_char_offset":13031,"weight":"BACKGROUND","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p46","layer":"bankpulse"},{"n":41,"claim":"md12955-c57ded9e","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"KEY DATES","heading":"Unhedged exposure twice a month","plain_english":"Unhedged foreign currency exposure of a borrower is reported every fortnight.","rbi_paragraph":"Para 12(6)","rbi_char_offset":13126,"weight":"BACKGROUND","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p47","layer":"bankpulse"},{"n":42,"claim":"md12955-d6f6b212","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHAT CHANGES","heading":"Tribunal cases are suit filed","plain_english":"A case admitted to the insolvency tribunal is reported as a suit filed case.","rbi_paragraph":"Para 12(7)","rbi_char_offset":13534,"weight":"BACKGROUND","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p48","layer":"bankpulse"},{"n":43,"claim":"md12955-9eb5a54c","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"KEY DATES","heading":"Monthly list of defaulters","plain_english":"Bureaus send RBI a monthly list of lenders not following the reporting rules.","rbi_paragraph":"Para 12(8)","rbi_char_offset":14562,"weight":"BACKGROUND","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p49","layer":"bankpulse"},{"n":44,"claim":"md12955-4a542e8b","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHAT CHANGES","heading":"Outsourcing is allowed","plain_english":"Collecting and reporting group member data may be done in house or given out.","rbi_paragraph":"Para 13(4)","rbi_char_offset":18325,"weight":"BACKGROUND","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p50","layer":"bankpulse"},{"n":45,"claim":"md12955-3668d03b","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHAT CHANGES","heading":"Non-compliance costs the target","plain_english":"Group loans reported wrongly stop counting towards the priority sector target.","rbi_paragraph":"Para 13(4)","rbi_char_offset":19294,"weight":"BACKGROUND","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p51","layer":"bankpulse"},{"n":46,"claim":"md12955-e9325b1c","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHO IT APPLIES TO","heading":"Savings from members are out","plain_english":"Lending among group members out of their own savings is not covered.","rbi_paragraph":"Para 13(5)","rbi_char_offset":19680,"weight":"BACKGROUND","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p52","layer":"bankpulse"},{"n":47,"claim":"md12955-7f3511c1","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHO SHOULD ACT","heading":"A policy for reported defaults","plain_english":"A policy is needed for handling loan requests from members a bureau reports in default.","rbi_paragraph":"Para 13(5)","rbi_char_offset":20889,"weight":"BACKGROUND","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p53","layer":"bankpulse"},{"n":48,"claim":"md12955-40d9f1de","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHO SHOULD ACT","heading":"A note if licence goes","plain_english":"If a lender's licence is cancelled, the bureaus must add a note to its borrowers' records.","rbi_paragraph":"Para 14(1)","rbi_char_offset":21839,"weight":"BACKGROUND","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p54","layer":"bankpulse"},{"n":49,"claim":"md12955-d7f1a5cc","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHAT CHANGES","heading":"Access only to old borrowers","plain_english":"It may see reports only on borrowers taken on before the licence went.","rbi_paragraph":"Para 14(2)","rbi_char_offset":22624,"weight":"BACKGROUND","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p55","layer":"bankpulse"},{"n":50,"claim":"md12955-7fd27242","page_group":"Chapter III. Credit Information Reporting and Dissemination","stored_section":"WHAT CHANGES","heading":"Sold assets come off","plain_english":"An asset already sold under the enforcement Act need not stay on the website.","rbi_paragraph":"Para 21(1)","rbi_char_offset":25733,"weight":"BACKGROUND","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p56","layer":"bankpulse"},{"n":1,"claim":"md12955-87295cec","page_group":"Chapter IV. Technical Working Group","stored_section":"WHO SHOULD ACT","heading":"A working group on formats","plain_english":"A technical working group must be formed to keep the data formats current.","rbi_paragraph":"Para 23","rbi_char_offset":29914,"weight":"DO IT","role":"Technology","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p57","layer":"bankpulse"},{"n":2,"claim":"md12955-4a6ad93d","page_group":"Chapter IV. Technical Working Group","stored_section":"KEY DATES","heading":"Review the formats yearly","plain_english":"That group must review the reporting formats at least once a year.","rbi_paragraph":"Para 23(1)","rbi_char_offset":30014,"weight":"DO IT","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p58","layer":"bankpulse"},{"n":3,"claim":"md12955-a706eaef","page_group":"Chapter IV. Technical Working Group","stored_section":"KEY DATES","heading":"Meet once a year","plain_english":"The group must meet at least once in a calendar year.","rbi_paragraph":"Para 25","rbi_char_offset":30925,"weight":"DO IT","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p59","layer":"bankpulse"},{"n":4,"claim":"md12955-4d84d72e","page_group":"Chapter IV. Technical Working Group","stored_section":"KEY DATES","heading":"Sub-group meets twice a year","plain_english":"The sub-group must meet at least twice a year on reporting issues.","rbi_paragraph":"Para 29","rbi_char_offset":32360,"weight":"DO IT","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p60","layer":"bankpulse"},{"n":5,"claim":"md12955-85c2a4d9","page_group":"Chapter IV. Technical Working Group","stored_section":"WHO IT APPLIES TO","heading":"Everyone sits on it","plain_english":"The group draws members from every kind of lender and every bureau.","rbi_paragraph":"Para 24","rbi_char_offset":30496,"weight":"BACKGROUND","role":"All staff","team":null,"products_covered":["housing-loan"],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p61","layer":"bankpulse"},{"n":6,"claim":"md12955-8349ce48","page_group":"Chapter IV. Technical Working Group","stored_section":"WHAT CHANGES","heading":"Bureaus convene by turn","plain_english":"The four bureaus take the chair by rotation, in alphabetical order.","rbi_paragraph":"Para 25","rbi_char_offset":31007,"weight":"BACKGROUND","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p62","layer":"bankpulse"},{"n":7,"claim":"md12955-91416322","page_group":"Chapter IV. Technical Working Group","stored_section":"WHO SHOULD ACT","heading":"A sub-group of experts","plain_english":"A standing sub-group advises the working group on the technical side.","rbi_paragraph":"Para 26","rbi_char_offset":31148,"weight":"BACKGROUND","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p63","layer":"bankpulse"},{"n":8,"claim":"md12955-bedbf92c","page_group":"Chapter IV. Technical Working Group","stored_section":"WHO SHOULD ACT","heading":"RBI clears its members","plain_english":"The convenor picks the sub-group's members with RBI's prior approval.","rbi_paragraph":"Para 28","rbi_char_offset":32126,"weight":"BACKGROUND","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p64","layer":"bankpulse"},{"n":1,"claim":"md12955-71933834","page_group":"Chapter V. Customer Service and Grievance Redressal","stored_section":"WHAT CHANGES","heading":"₹100-a-day compensation","plain_english":"A complainant gets ₹100 per day if their complaint isn't resolved within 30 days.","rbi_paragraph":"Para 35(1)","rbi_char_offset":35693,"weight":"MUST KNOW","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p65","layer":"bankpulse"},{"n":2,"claim":"md12955-3ab68b57","page_group":"Chapter V. Customer Service and Grievance Redressal","stored_section":"WHAT CHANGES","heading":"Five-day payout","plain_english":"Compensation must reach the complainant's bank account within 5 working days of resolution.","rbi_paragraph":"Para 35(9)","rbi_char_offset":47407,"weight":"MUST KNOW","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p66","layer":"bankpulse"},{"n":3,"claim":"md12955-4374993a","page_group":"Chapter V. Customer Service and Grievance Redressal","stored_section":"WHO SHOULD ACT","heading":"Complaints officer","plain_english":"Every NBFC must have a dedicated officer for customer credit-data complaints.","rbi_paragraph":"Para 34(2)","rbi_char_offset":34310,"weight":"DO IT","role":"Technology","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p67","layer":"bankpulse"},{"n":4,"claim":"md12955-c8682350","page_group":"Chapter V. Customer Service and Grievance Redressal","stored_section":"WHO SHOULD ACT","heading":"Root cause analysis","plain_english":"NBFCs must do a root cause analysis of complaints at least twice a year.","rbi_paragraph":"Para 34(4)","rbi_char_offset":35161,"weight":"DO IT","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p68","layer":"bankpulse"},{"n":5,"claim":"md12955-fe7bd782","page_group":"Chapter V. Customer Service and Grievance Redressal","stored_section":"WHO SHOULD ACT","heading":"Ombudsman Scheme rules","plain_english":"Lenders under the RBI Ombudsman Scheme must follow its rules.","rbi_paragraph":"Para 36","rbi_char_offset":48907,"weight":"DO IT","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p69","layer":"bankpulse"},{"n":1,"claim":"md12955-99f293b4","page_group":"Chapter VI. Best Practices","stored_section":"WHO SHOULD ACT","heading":"First-time borrowers","plain_english":"NBFCs should not reject first-time borrowers just for having no credit history.","rbi_paragraph":"Para 38(5)","rbi_char_offset":50330,"weight":"DO IT","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p70","layer":"bankpulse"},{"n":1,"claim":"md12955-d83aeec1","page_group":"Chapter VII. Repeal and Other Provisions","stored_section":"WHAT IT REPLACES","heading":"Older rules cancelled","plain_english":"This cancels all earlier RBI rules on credit information reporting for commercial banks.","rbi_paragraph":"Para 39","rbi_char_offset":50757,"weight":"BACKGROUND","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p71","layer":"bankpulse"},{"n":2,"claim":"md12955-0d029c7d","page_group":"Chapter VII. Repeal and Other Provisions","stored_section":"WHAT IT REPLACES","heading":"Old actions preserved","plain_english":"Action already started under the old rules stays governed by those old rules.","rbi_paragraph":"Para 40","rbi_char_offset":51188,"weight":"BACKGROUND","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p72","layer":"bankpulse"},{"n":3,"claim":"md12955-13edf821","page_group":"Chapter VII. Repeal and Other Provisions","stored_section":"WHO SHOULD ACT","heading":"RBI's reading final","plain_english":"RBI's reading of these Directions is final and binding on everyone.","rbi_paragraph":"Para 42","rbi_char_offset":52752,"weight":"BACKGROUND","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md12955#p73","layer":"bankpulse"}],"actions":[],"amendments":[{"id":"nt13187","title":"Reserve Bank of India (Non-Banking Financial Companies – Credit Information Reporting) Amendment Directions, 2025","date":"Dec 04, 2025","rbi_url":"https://rbi.org.in/Scripts/NotificationUser.aspx?Id=13187&Mode=0","order":1,"layer":"rbi_source"}],"layers":{"rbi_source":"Facts taken from RBI's own document.","bankpulse":"BankPulse's plain-English summary of RBI's document.","bankpulse_inference":"BankPulse's own inference, not stated by RBI."},"rbi_wording_not_included":"By design. BankPulse never republishes RBI's exact sentences. Use rbi_paragraph with rbi_source.url to read RBI's own words.","terms":"BankPulse's plain-English summaries are BankPulse's own work. The underlying regulation is the Reserve Bank of India's. Always check the RBI document named in rbi_source before acting."}