{"what_this_is":"The machine-readable twin of the BankPulse page for one RBI rulebook. Same points, same dates, same paragraph references as the page a person reads. RBI's own wording is not reproduced here: each point names the RBI paragraph, the character offset into the text BankPulse read and the sha256 of that text, so the claim can be checked against RBI's own document.","schema_version":1,"release_id":"d653cdb0a5","generated_at":"2026-09-15T00:33:59.117975+00:00","id":"md13090","title":"Reserve Bank of India (Payments Banks – Know Your Customer) Directions, 2025 (Updated as on December 29, 2025)","document_kind":"Directions","page":"https://bankpulse.ai/rule/md13090","status":"In force","importance":{"code":"MR","label":"MUST READ","weight":"Must read","why":"Binding RBI Directions naming this institution class in the title","layer":"bankpulse_inference"},"applies_to":{"shown":"Payments banks","class_code":"PB","from":"the document's own title","layer":"bankpulse_inference"},"dates":{"prid":"md13090","mode":"four_dates_v1","published":{"label":"Published","value":"Nov 28, 2025","stated":true,"why":"The day RBI put this document out."},"effective":{"label":"Starts to apply","value":"","stated":false,"why":"Not stated separately in this document. Read the rule itself before you assume a start date."},"transition":{"label":"Time to get ready","value":"","stated":false,"why":"Cannot be worked out until the day it starts to apply is known."},"deadline":{"label":"Last date to act","value":"","stated":false,"why":"No date to act by was found in this document. Other dates may sit inside single paragraphs."},"sources":{"published":"doc_date in data/highlights/md13090.json","effective":"none held","transition":"none held","deadline":"none held"}},"rbi_source":{"url":"https://rbi.org.in/Scripts/BS_ViewMasDirections.aspx?id=13090","document_date":"Nov 28, 2025","read_by_bankpulse":"2026-08-21 16:16:53 UTC","text_sha256":"9c89ea0b8c0258c1eca80579919890d80e7760854de22e15720d468a2795e6db","word_count":20874,"standing_last_checked":"Standing checked on RBI’s Master Directions index, 15 September 2026, 5:58 am IST."},"counts":{"points_shown":78,"points_naming_an_rbi_paragraph":78,"points_stored":78,"actions":0,"amendments":1},"points":[{"n":1,"claim":"md13090-c9e31fd3","page_group":"Opening paragraphs","stored_section":"THE CORE IDEA","heading":"The law behind it","plain_english":"The rules rest on the Prevention of Money-Laundering Act, 2002 and its 2005 Rules.","rbi_paragraph":"Opening paragraphs","rbi_char_offset":4041,"weight":"BACKGROUND","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p1","layer":"bankpulse"},{"n":1,"claim":"md13090-c70c0504","page_group":"Chapter I. Preliminary","stored_section":"WHAT CHANGES","heading":"Ten per cent, a company","plain_english":"For a company, holding more than ten per cent is one test of beneficial ownership.","rbi_paragraph":"Para 5(1)","rbi_char_offset":7659,"weight":"MUST KNOW","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p2","layer":"bankpulse"},{"n":2,"claim":"md13090-f0bfea06","page_group":"Chapter I. Preliminary","stored_section":"WHAT CHANGES","heading":"Fifteen per cent, a body","plain_english":"In an unincorporated body the same test is more than fifteen per cent.","rbi_paragraph":"Para 5(1)","rbi_char_offset":8672,"weight":"MUST KNOW","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p3","layer":"bankpulse"},{"n":3,"claim":"md13090-13f78b4c","page_group":"Chapter I. Preliminary","stored_section":"WHAT CHANGES","heading":"Fifty thousand triggers checks","plain_english":"A one-off transaction of ₹50,000 or more brings the full identification duty.","rbi_paragraph":"Para 5(2)","rbi_char_offset":19505,"weight":"MUST KNOW","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p4","layer":"bankpulse"},{"n":4,"claim":"md13090-4a6dc30b","page_group":"Chapter I. Preliminary","stored_section":"WHO SHOULD ACT","heading":"Designated Director named","plain_english":"The Board must name a Designated Director who answers for compliance under the Act.","rbi_paragraph":"Para 5(1)","rbi_char_offset":10587,"weight":"DO IT","role":"Board","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p5","layer":"bankpulse"},{"n":5,"claim":"md13090-bb4de375","page_group":"Chapter I. Preliminary","stored_section":"THE CORE IDEA","heading":"KYC for payments banks","plain_english":"This document sets the customer identification rules for payments banks.","rbi_paragraph":"Para 1","rbi_char_offset":5176,"weight":"BACKGROUND","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p6","layer":"bankpulse"},{"n":6,"claim":"md13090-afed2258","page_group":"Chapter I. Preliminary","stored_section":"WHO IT APPLIES TO","heading":"Who is covered","plain_english":"These Directions apply to every payments bank.","rbi_paragraph":"Para 3","rbi_char_offset":5372,"weight":"BACKGROUND","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p7","layer":"bankpulse"},{"n":7,"claim":"md13090-30c0b157","page_group":"Chapter I. Preliminary","stored_section":"WHAT CHANGES","heading":"Control counts as well","plain_english":"A person who controls the entity by other means is a beneficial owner too.","rbi_paragraph":"Para 5(1)","rbi_char_offset":7502,"weight":"BACKGROUND","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p8","layer":"bankpulse"},{"n":8,"claim":"md13090-722848fa","page_group":"Chapter I. Preliminary","stored_section":"WHAT CHANGES","heading":"Then the senior official","plain_english":"Where no natural person can be found, the senior managing official is named.","rbi_paragraph":"Para 5(1)","rbi_char_offset":8995,"weight":"BACKGROUND","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p9","layer":"bankpulse"},{"n":9,"claim":"md13090-9b09c12c","page_group":"Chapter I. Preliminary","stored_section":"WHAT CHANGES","heading":"Split payments still count","plain_english":"Several linked payments are read together, so splitting a sum does not avoid it.","rbi_paragraph":"Para 5(2)","rbi_char_offset":19617,"weight":"BACKGROUND","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p10","layer":"bankpulse"},{"n":10,"claim":"md13090-4c2f75de","page_group":"Chapter I. Preliminary","stored_section":"THE CORE IDEA","heading":"What a remote customer is","plain_english":"A remote customer is one who opens an account without meeting the bank at all.","rbi_paragraph":"Para 5(3)","rbi_char_offset":20987,"weight":"BACKGROUND","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p11","layer":"bankpulse"},{"n":11,"claim":"md13090-d07cb8e0","page_group":"Chapter I. Preliminary","stored_section":"THE CORE IDEA","heading":"What a shell bank is","plain_english":"A shell bank has no physical presence where it is licensed and no real group behind it.","rbi_paragraph":"Para 5(3)","rbi_char_offset":22660,"weight":"BACKGROUND","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p12","layer":"bankpulse"},{"n":12,"claim":"md13090-375d0151","page_group":"Chapter I. Preliminary","stored_section":"WHAT CHANGES","heading":"Video call identification","plain_english":"A bank officer may identify a customer over a live video call.","rbi_paragraph":"Para 5(3)","rbi_char_offset":23185,"weight":"BACKGROUND","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p13","layer":"bankpulse"},{"n":13,"claim":"md13090-a4694946","page_group":"Chapter I. Preliminary","stored_section":"WHAT CHANGES","heading":"Video equals a meeting","plain_english":"A video call that follows the rules counts the same as meeting in person.","rbi_paragraph":"Para 5(3)","rbi_char_offset":23687,"weight":"BACKGROUND","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p14","layer":"bankpulse"},{"n":1,"claim":"md13090-d1955d80","page_group":"Chapter II. General","stored_section":"WHO SHOULD ACT","heading":"Never tip off a customer","plain_english":"Group information sharing must be built so that nobody is tipped off.","rbi_paragraph":"Para 8","rbi_char_offset":30536,"weight":"MUST KNOW","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p15","layer":"bankpulse"},{"n":2,"claim":"md13090-942a1d2e","page_group":"Chapter II. General","stored_section":"WHO SHOULD ACT","heading":"The decision stays inside","plain_english":"Whether KYC has been met is a decision the bank cannot outsource to anyone.","rbi_paragraph":"Para 13","rbi_char_offset":33639,"weight":"MUST KNOW","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p16","layer":"bankpulse"},{"n":3,"claim":"md13090-67db45b0","page_group":"Chapter II. General","stored_section":"WHO SHOULD ACT","heading":"Director reported to FIU-IND","plain_english":"The name and contact details of that Director must go to FIU-IND and RBI.","rbi_paragraph":"Para 14(2)","rbi_char_offset":34045,"weight":"MUST KNOW","role":"Board","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p17","layer":"bankpulse"},{"n":4,"claim":"md13090-058f7416","page_group":"Chapter II. General","stored_section":"WHO SHOULD ACT","heading":"Board approves KYC policy","plain_english":"The Board must approve the bank's customer identification policy.","rbi_paragraph":"Para 6(1)","rbi_char_offset":28493,"weight":"DO IT","role":"Board","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p18","layer":"bankpulse"},{"n":5,"claim":"md13090-8d8687ea","page_group":"Chapter II. General","stored_section":"WHO SHOULD ACT","heading":"Four parts to the policy","plain_english":"The policy must cover acceptance, risk management, identification and monitoring.","rbi_paragraph":"Para 6(2)","rbi_char_offset":28574,"weight":"DO IT","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p19","layer":"bankpulse"},{"n":6,"claim":"md13090-6637fa5a","page_group":"Chapter II. General","stored_section":"WHO SHOULD ACT","heading":"Board policy on mobile changes","plain_english":"A Board approved policy is needed for changing a mobile number on a remote account.","rbi_paragraph":"Para 6(4)","rbi_char_offset":29337,"weight":"BACKGROUND","role":"Board","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p20","layer":"bankpulse"},{"n":7,"claim":"md13090-49c387da","page_group":"Chapter II. General","stored_section":"WHO SHOULD ACT","heading":"Board approves cross-border terms","plain_english":"The Board, or a committee led by the Chairman or chief executive, sets the terms.","rbi_paragraph":"Para 6(4)","rbi_char_offset":29557,"weight":"BACKGROUND","role":"Board","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p21","layer":"bankpulse"},{"n":8,"claim":"md13090-c054b8e5","page_group":"Chapter II. General","stored_section":"WHO SHOULD ACT","heading":"Quarterly note to the committee","plain_english":"An audit note and compliance go to the Audit Committee every quarter.","rbi_paragraph":"Para 12(5)","rbi_char_offset":33530,"weight":"BACKGROUND","role":"Audit","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p22","layer":"bankpulse"},{"n":9,"claim":"md13090-cbb329b7","page_group":"Chapter II. General","stored_section":"WHO SHOULD ACT","heading":"Principal Officer duties","plain_english":"The Principal Officer watches transactions and reports what the law requires.","rbi_paragraph":"Para 15(1)","rbi_char_offset":34294,"weight":"BACKGROUND","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p23","layer":"bankpulse"},{"n":1,"claim":"md13090-e2b6b6ed","page_group":"Chapter III. Customer Acceptance Policy","stored_section":"WHAT CHANGES","heading":"No anonymous accounts","plain_english":"No account may be opened in an anonymous, fictitious or benami name.","rbi_paragraph":"Para 17(1)","rbi_char_offset":34734,"weight":"MUST KNOW","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p24","layer":"bankpulse"},{"n":2,"claim":"md13090-9fc407d4","page_group":"Chapter III. Customer Acceptance Policy","stored_section":"WHAT CHANGES","heading":"No account without checks","plain_english":"Where customer due diligence cannot be done, the account is not opened at all.","rbi_paragraph":"Para 17(2)","rbi_char_offset":34804,"weight":"MUST KNOW","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p25","layer":"bankpulse"},{"n":1,"claim":"md13090-236e20b7","page_group":"Chapter V. Customer Identification Procedure (CIP)","stored_section":"WHAT CHANGES","heading":"Walk-in customers too","plain_english":"A walk-in customer paying ₹50,000 or more must be identified in the same way.","rbi_paragraph":"Para 21(5)","rbi_char_offset":39686,"weight":"MUST KNOW","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p26","layer":"bankpulse"},{"n":1,"claim":"md13090-cac29777","page_group":"Chapter VI. Customer Due Diligence (CDD) Procedure","stored_section":"WHAT CHANGES","heading":"OTP account balance limit","plain_english":"In an Aadhaar one-time password account the total balance cannot cross one lakh rupees.","rbi_paragraph":"Para 25(3)","rbi_char_offset":52700,"weight":"MUST KNOW","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p27","layer":"bankpulse"},{"n":2,"claim":"md13090-12f53c81","page_group":"Chapter VI. Customer Due Diligence (CDD) Procedure","stored_section":"WHAT CHANGES","heading":"Two lakh a year","plain_english":"Credits into those accounts in a financial year cannot cross two lakh rupees.","rbi_paragraph":"Para 25(4)","rbi_char_offset":52947,"weight":"MUST KNOW","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p28","layer":"bankpulse"},{"n":3,"claim":"md13090-c35a4319","page_group":"Chapter VI. Customer Due Diligence (CDD) Procedure","stored_section":"KEY DATES","heading":"OTP account, one year","plain_english":"An account opened by Aadhaar one-time password cannot run past one year without full checks.","rbi_paragraph":"Para 25(5)","rbi_char_offset":53118,"weight":"MUST KNOW","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p29","layer":"bankpulse"},{"n":4,"claim":"md13090-62feab47","page_group":"Chapter VI. Customer Due Diligence (CDD) Procedure","stored_section":"WHAT CHANGES","heading":"Questions must change","plain_english":"The officer must change the questions so the video cannot be a recording.","rbi_paragraph":"Para 27(2)","rbi_char_offset":59349,"weight":"MUST KNOW","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p30","layer":"bankpulse"},{"n":5,"claim":"md13090-4d2b249f","page_group":"Chapter VI. Customer Due Diligence (CDD) Procedure","stored_section":"WHAT CHANGES","heading":"Printed e-PAN not valid","plain_english":"A printed copy of an electronic document, such as an e-PAN, cannot be used.","rbi_paragraph":"Para 27(2)","rbi_char_offset":61947,"weight":"MUST KNOW","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p31","layer":"bankpulse"},{"n":6,"claim":"md13090-7dd68425","page_group":"Chapter VI. Customer Due Diligence (CDD) Procedure","stored_section":"WHAT CHANGES","heading":"Small account credit limit","plain_english":"In a small account, credits in a financial year cannot cross one lakh rupees.","rbi_paragraph":"Para 28(1)","rbi_char_offset":63721,"weight":"MUST KNOW","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p32","layer":"bankpulse"},{"n":7,"claim":"md13090-3529921f","page_group":"Chapter VI. Customer Due Diligence (CDD) Procedure","stored_section":"WHAT CHANGES","heading":"Small account withdrawal limit","plain_english":"Withdrawals and transfers together cannot cross ten thousand rupees in a month.","rbi_paragraph":"Para 28(2)","rbi_char_offset":63807,"weight":"MUST KNOW","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p33","layer":"bankpulse"},{"n":8,"claim":"md13090-397e44d0","page_group":"Chapter VI. Customer Due Diligence (CDD) Procedure","stored_section":"KEY DATES","heading":"Risk reviewed twice a year","plain_english":"Customer risk categories must be reviewed at least once in every six months.","rbi_paragraph":"Para 41(1)","rbi_char_offset":75025,"weight":"MUST KNOW","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p34","layer":"bankpulse"},{"n":9,"claim":"md13090-45e27600","page_group":"Chapter VI. Customer Due Diligence (CDD) Procedure","stored_section":"KEY DATES","heading":"High risk, two years","plain_english":"Papers of a high-risk customer must be refreshed at least once in two years.","rbi_paragraph":"Para 42(1)","rbi_char_offset":76052,"weight":"MUST KNOW","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":"Suppose a high-risk customer's papers were refreshed today. They must be refreshed again within two years. For a medium-risk customer the same papers would last eight years. For low risk they would last 10 years.","anchor":"https://bankpulse.ai/rule/md13090#p35","layer":"bankpulse"},{"n":10,"claim":"md13090-81b4dcd9","page_group":"Chapter VI. Customer Due Diligence (CDD) Procedure","stored_section":"KEY DATES","heading":"Medium risk, eight years","plain_english":"For a medium-risk customer the gap may be eight years.","rbi_paragraph":"Para 42(1)","rbi_char_offset":76110,"weight":"MUST KNOW","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p36","layer":"bankpulse"},{"n":11,"claim":"md13090-6bc4cfc6","page_group":"Chapter VI. Customer Due Diligence (CDD) Procedure","stored_section":"KEY DATES","heading":"Low risk, ten years","plain_english":"For a low-risk customer the gap may be ten years.","rbi_paragraph":"Para 42(1)","rbi_char_offset":76166,"weight":"MUST KNOW","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p37","layer":"bankpulse"},{"n":12,"claim":"md13090-87d3ccdd","page_group":"Chapter VI. Customer Due Diligence (CDD) Procedure","stored_section":"KEY DATES","heading":"Thirty days to update","plain_english":"A change in a customer's papers must reach the bank's records within 30 days.","rbi_paragraph":"Para 42(6)","rbi_char_offset":84155,"weight":"MUST KNOW","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p38","layer":"bankpulse"},{"n":13,"claim":"md13090-b0b06f0e","page_group":"Chapter VI. Customer Due Diligence (CDD) Procedure","stored_section":"WHAT CHANGES","heading":"No second mobile number","plain_english":"A second mobile number cannot be linked to such an account for one-time passwords.","rbi_paragraph":"Para 44(2)","rbi_char_offset":88208,"weight":"MUST KNOW","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p39","layer":"bankpulse"},{"n":14,"claim":"md13090-eb38d765","page_group":"Chapter VI. Customer Due Diligence (CDD) Procedure","stored_section":"WHAT CHANGES","heading":"Live location in video","plain_english":"The video must carry the customer's live location, with the date and time.","rbi_paragraph":"Para 27(1)","rbi_char_offset":56457,"weight":"DO IT","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p40","layer":"bankpulse"},{"n":15,"claim":"md13090-016a742e","page_group":"Chapter VI. Customer Due Diligence (CDD) Procedure","stored_section":"WHAT CHANGES","heading":"Video data kept in India","plain_english":"The whole video record must sit on systems inside India.","rbi_paragraph":"Para 27(3)","rbi_char_offset":63065,"weight":"DO IT","role":"Technology","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p41","layer":"bankpulse"},{"n":16,"claim":"md13090-0345facb","page_group":"Chapter VI. Customer Due Diligence (CDD) Procedure","stored_section":"WHO SHOULD ACT","heading":"Three warnings before","plain_english":"At least three advance intimations must go out before KYC falls due, one by letter.","rbi_paragraph":"Para 42(7)","rbi_char_offset":84457,"weight":"DO IT","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p42","layer":"bankpulse"},{"n":17,"claim":"md13090-50325819","page_group":"Chapter VI. Customer Due Diligence (CDD) Procedure","stored_section":"WHO SHOULD ACT","heading":"Three reminders after","plain_english":"At least three reminders must follow, again including one by letter.","rbi_paragraph":"Para 42(7)","rbi_char_offset":84754,"weight":"DO IT","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p43","layer":"bankpulse"},{"n":18,"claim":"md13090-786ca524","page_group":"Chapter VI. Customer Due Diligence (CDD) Procedure","stored_section":"WHAT CHANGES","heading":"Notice before stopping account","plain_english":"Before it temporarily stops an account for a missing PAN, the bank must give notice.","rbi_paragraph":"Para 43","rbi_char_offset":85801,"weight":"DO IT","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p44","layer":"bankpulse"},{"n":19,"claim":"md13090-2d3c09b7","page_group":"Chapter VI. Customer Due Diligence (CDD) Procedure","stored_section":"WHAT CHANGES","heading":"First credit from own bank","plain_english":"The first money into such an account must come from the customer's checked account.","rbi_paragraph":"Para 44(5)","rbi_char_offset":89023,"weight":"DO IT","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p45","layer":"bankpulse"},{"n":20,"claim":"md13090-6dd98e43","page_group":"Chapter VI. Customer Due Diligence (CDD) Procedure","stored_section":"WHO SHOULD ACT","heading":"Find the source of funds","plain_english":"For a politically exposed person the source of funds and wealth must be established.","rbi_paragraph":"Para 45(1)","rbi_char_offset":89700,"weight":"DO IT","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p46","layer":"bankpulse"},{"n":21,"claim":"md13090-a3ef2787","page_group":"Chapter VI. Customer Due Diligence (CDD) Procedure","stored_section":"WHAT CHANGES","heading":"Senior approval for PEPs","plain_english":"If a customer becomes a politically exposed person, senior management must approve keeping the account.","rbi_paragraph":"Para 45(1)","rbi_char_offset":90135,"weight":"DO IT","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p47","layer":"bankpulse"},{"n":22,"claim":"md13090-66787047","page_group":"Chapter VI. Customer Due Diligence (CDD) Procedure","stored_section":"WHAT CHANGES","heading":"Audit before account opens","plain_english":"An account opened by video call starts working only after an audit clears it.","rbi_paragraph":"Para 27(2)","rbi_char_offset":62676,"weight":"BACKGROUND","role":"Audit","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p48","layer":"bankpulse"},{"n":23,"claim":"md13090-9dcf3dc2","page_group":"Chapter VI. Customer Due Diligence (CDD) Procedure","stored_section":"WHAT CHANGES","heading":"Government money not counted","plain_english":"Government grants and welfare payments do not count against that balance limit.","rbi_paragraph":"Para 28(3)","rbi_char_offset":64021,"weight":"BACKGROUND","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p49","layer":"bankpulse"},{"n":24,"claim":"md13090-e65c28cf","page_group":"Chapter VI. Customer Due Diligence (CDD) Procedure","stored_section":"WHAT CHANGES","heading":"Watched until met in person","plain_english":"Such an account stays under closer watch until the customer is seen or verified by video.","rbi_paragraph":"Para 44(6)","rbi_char_offset":89205,"weight":"BACKGROUND","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p50","layer":"bankpulse"},{"n":25,"claim":"md13090-2d649034","page_group":"Chapter VI. Customer Due Diligence (CDD) Procedure","stored_section":"WHO SHOULD ACT","heading":"Politically exposed persons","plain_english":"A relationship with a politically exposed person is allowed only on set terms.","rbi_paragraph":"Para 45","rbi_char_offset":89317,"weight":"BACKGROUND","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p51","layer":"bankpulse"},{"n":26,"claim":"md13090-66ade2c5","page_group":"Chapter VI. Customer Due Diligence (CDD) Procedure","stored_section":"WHO SHOULD ACT","heading":"Senior approval for a PEP","plain_english":"Opening an account for such a person needs senior management approval.","rbi_paragraph":"Para 45(1)","rbi_char_offset":89793,"weight":"BACKGROUND","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p52","layer":"bankpulse"},{"n":27,"claim":"md13090-157a8dbb","page_group":"Chapter VI. Customer Due Diligence (CDD) Procedure","stored_section":"WHAT CHANGES","heading":"Their families are covered","plain_english":"The same duties apply to the family members and close associates of such a person.","rbi_paragraph":"Para 45(2)","rbi_char_offset":90181,"weight":"BACKGROUND","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p53","layer":"bankpulse"},{"n":28,"claim":"md13090-1c0a35c2","page_group":"Chapter VI. Customer Due Diligence (CDD) Procedure","stored_section":"WHAT CHANGES","heading":"Self help groups eased","plain_english":"The bank need not check every member of a self help group at account opening.","rbi_paragraph":"Para 47(1)","rbi_char_offset":92053,"weight":"BACKGROUND","role":"Branch","team":null,"products_covered":["deposit-account","microfinance"],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p54","layer":"bankpulse"},{"n":1,"claim":"md13090-075f7aa7","page_group":"Chapter VII. Record Management","stored_section":"KEY DATES","heading":"Records kept five years","plain_english":"Transaction records must be kept for at least five years from the date of the transaction.","rbi_paragraph":"Para 49(1)","rbi_char_offset":93625,"weight":"MUST KNOW","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p55","layer":"bankpulse"},{"n":2,"claim":"md13090-17ef5f73","page_group":"Chapter VII. Record Management","stored_section":"KEY DATES","heading":"Identity papers after closure","plain_english":"Customer identity records must be kept for five years after the relationship ends.","rbi_paragraph":"Para 49(2)","rbi_char_offset":93801,"weight":"MUST KNOW","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p56","layer":"bankpulse"},{"n":3,"claim":"md13090-3e96abec","page_group":"Chapter VII. Record Management","stored_section":"WHO SHOULD ACT","heading":"Charities on DARPAN","plain_english":"A non-profit customer must be registered on the DARPAN portal of NITI Aayog.","rbi_paragraph":"Para 50","rbi_char_offset":95401,"weight":"DO IT","role":"Technology","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p57","layer":"bankpulse"},{"n":1,"claim":"md13090-566b61fb","page_group":"Chapter VIII. Reporting Requirements to Financial Intelligence Unit–India","stored_section":"WHAT CHANGES","heading":"Alerts for odd transactions","plain_english":"Software must raise an alert when a transaction does not match the customer's profile.","rbi_paragraph":"Para 55","rbi_char_offset":98357,"weight":"DO IT","role":"Technology","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p58","layer":"bankpulse"},{"n":2,"claim":"md13090-8c850a68","page_group":"Chapter VIII. Reporting Requirements to Financial Intelligence Unit–India","stored_section":"WHAT CHANGES","heading":"Report does not freeze","plain_english":"Filing a suspicious transaction report is not by itself a reason to stop an account.","rbi_paragraph":"Para 53","rbi_char_offset":97696,"weight":"BACKGROUND","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p59","layer":"bankpulse"},{"n":1,"claim":"md13090-80b929bf","page_group":"Chapter IX. Requirements / obligations under International Agreements- Communications from International Agencies","stored_section":"WHAT CHANGES","heading":"Freeze order acted on","plain_english":"A freeze order under section 12A must be acted on without delay.","rbi_paragraph":"Para 57(8)","rbi_char_offset":103018,"weight":"DO IT","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p60","layer":"bankpulse"},{"n":2,"claim":"md13090-44bdc7c3","page_group":"Chapter IX. Requirements / obligations under International Agreements- Communications from International Agencies","stored_section":"WHO SHOULD ACT","heading":"Sanctions list checked daily","plain_english":"The UNSCR 1718 sanctions list must be checked every single day.","rbi_paragraph":"Para 58","rbi_char_offset":103497,"weight":"DO IT","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p61","layer":"bankpulse"},{"n":3,"claim":"md13090-9f48b899","page_group":"Chapter IX. Requirements / obligations under International Agreements- Communications from International Agencies","stored_section":"WHO SHOULD ACT","heading":"Duty under the UAPA","plain_english":"The bank carries duties under section 51A of the Unlawful Activities Prevention Act.","rbi_paragraph":"Para 56","rbi_char_offset":98565,"weight":"BACKGROUND","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p62","layer":"bankpulse"},{"n":4,"claim":"md13090-5fe050e5","page_group":"Chapter IX. Requirements / obligations under International Agreements- Communications from International Agencies","stored_section":"WHO SHOULD ACT","heading":"Duty under the WMD Act","plain_english":"Separate duties arise under the Weapons of Mass Destruction Act of 2005.","rbi_paragraph":"Para 57","rbi_char_offset":100888,"weight":"BACKGROUND","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p63","layer":"bankpulse"},{"n":1,"claim":"md13090-06be154f","page_group":"Chapter X. Other Instructions","stored_section":"KEY DATES","heading":"Ten days to the registry","plain_english":"A new customer's KYC record goes to the central registry within ten days.","rbi_paragraph":"Para 65(2)","rbi_char_offset":108065,"weight":"MUST KNOW","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p64","layer":"bankpulse"},{"n":2,"claim":"md13090-ab98d176","page_group":"Chapter X. Other Instructions","stored_section":"KEY DATES","heading":"Seven days for an update","plain_english":"Updated customer information must reach the central registry within seven days.","rbi_paragraph":"Para 65(10)","rbi_char_offset":109823,"weight":"MUST KNOW","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p65","layer":"bankpulse"},{"n":3,"claim":"md13090-adaaa51b","page_group":"Chapter X. Other Instructions","stored_section":"WHAT CHANGES","heading":"Money mule accounts","plain_english":"The bank must find accounts used as money mules and report them to FIU-IND.","rbi_paragraph":"Para 68","rbi_char_offset":114903,"weight":"MUST KNOW","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p66","layer":"bankpulse"},{"n":4,"claim":"md13090-fd2cf195","page_group":"Chapter X. Other Instructions","stored_section":"WHAT CHANGES","heading":"Account payee cheques","plain_english":"The bank cannot collect an account payee cheque for anyone except the payee.","rbi_paragraph":"Para 69","rbi_char_offset":115355,"weight":"MUST KNOW","role":"Branch","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p67","layer":"bankpulse"},{"n":5,"claim":"md13090-a0b58ac6","page_group":"Chapter X. Other Instructions","stored_section":"WHAT CHANGES","heading":"No dealing with shell banks","plain_english":"A correspondent relationship with a shell bank cannot be opened or continued.","rbi_paragraph":"Para 73(7)","rbi_char_offset":118579,"weight":"MUST KNOW","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p68","layer":"bankpulse"},{"n":6,"claim":"md13090-7293a66a","page_group":"Chapter X. Other Instructions","stored_section":"WHAT CHANGES","heading":"Nor through another bank","plain_english":"The respondent bank must not let a shell bank use its accounts either.","rbi_paragraph":"Para 73(8)","rbi_char_offset":118695,"weight":"MUST KNOW","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p69","layer":"bankpulse"},{"n":7,"claim":"md13090-53d471b4","page_group":"Chapter X. Other Instructions","stored_section":"KEY DATES","heading":"Three days for details","plain_english":"Details of a wire transfer must be supplied within three working days of a request.","rbi_paragraph":"Para 74(1)","rbi_char_offset":121568,"weight":"MUST KNOW","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p70","layer":"bankpulse"},{"n":8,"claim":"md13090-aa2f73e9","page_group":"Chapter X. Other Instructions","stored_section":"WHAT CHANGES","heading":"Splitting transfers still checked","plain_english":"A person splitting transfers to stay below ₹50,000 must still be identified.","rbi_paragraph":"Para 74(1)","rbi_char_offset":123659,"weight":"MUST KNOW","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p71","layer":"bankpulse"},{"n":9,"claim":"md13090-d39b9ea1","page_group":"Chapter X. Other Instructions","stored_section":"WHAT CHANGES","heading":"Transfer stopped if unclear","plain_english":"The bank must not send the transfer if it cannot meet these rules.","rbi_paragraph":"Para 74(1)","rbi_char_offset":124073,"weight":"MUST KNOW","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p72","layer":"bankpulse"},{"n":10,"claim":"md13090-35285c4c","page_group":"Chapter X. Other Instructions","stored_section":"WHO SHOULD ACT","heading":"Foreign tax reporting too","plain_english":"The rules on foreign account tax reporting must be followed alongside these.","rbi_paragraph":"Para 66","rbi_char_offset":112391,"weight":"DO IT","role":"Compliance","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p73","layer":"bankpulse"},{"n":11,"claim":"md13090-b8cedcd9","page_group":"Chapter X. Other Instructions","stored_section":"WHO SHOULD ACT","heading":"Training differs by role","plain_english":"Training must differ for counter staff, compliance staff and staff opening new accounts.","rbi_paragraph":"Para 78(3)","rbi_char_offset":131793,"weight":"DO IT","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p74","layer":"bankpulse"},{"n":12,"claim":"md13090-13a4f9c3","page_group":"Chapter X. Other Instructions","stored_section":"WHAT CHANGES","heading":"Records sent to CKYCR","plain_english":"Records of company accounts opened on or after 1 April 2021 go to CKYCR.","rbi_paragraph":"Para 65(6)","rbi_char_offset":108904,"weight":"BACKGROUND","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p75","layer":"bankpulse"},{"n":1,"claim":"md13090-fec1aa24","page_group":"Chapter XI. Repeal and Other Provisions","stored_section":"WHAT IT REPLACES","heading":"Old actions preserved","plain_english":"Anything already done under the old rules stays governed by those old rules.","rbi_paragraph":"Para 80","rbi_char_offset":132644,"weight":"BACKGROUND","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p76","layer":"bankpulse"},{"n":2,"claim":"md13090-d78658c7","page_group":"Chapter XI. Repeal and Other Provisions","stored_section":"WHAT IT REPLACES","heading":"Approvals carried over","plain_english":"Approvals given under the cancelled rules are now treated as given under these rules.","rbi_paragraph":"Para 80","rbi_char_offset":132843,"weight":"BACKGROUND","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p77","layer":"bankpulse"},{"n":3,"claim":"md13090-ad3e029d","page_group":"Chapter XI. Repeal and Other Provisions","stored_section":"IMPACT","heading":"Other laws still apply","plain_english":"These Directions add to other laws. They do not replace any of them.","rbi_paragraph":"Para 81","rbi_char_offset":133714,"weight":"BACKGROUND","role":"All staff","team":null,"products_covered":[],"products_excluded":[],"bankpulse_example":null,"anchor":"https://bankpulse.ai/rule/md13090#p78","layer":"bankpulse"}],"actions":[],"amendments":[{"id":"nt13237","title":"Reserve Bank of India (Payments Banks – Know Your Customer) Amendment Directions, 2025","date":"Dec 29, 2025","rbi_url":"https://rbi.org.in/Scripts/NotificationUser.aspx?Id=13237&Mode=0","order":1,"layer":"rbi_source"}],"layers":{"rbi_source":"Facts taken from RBI's own document.","bankpulse":"BankPulse's plain-English summary of RBI's document.","bankpulse_inference":"BankPulse's own inference, not stated by RBI."},"rbi_wording_not_included":"By design. BankPulse never republishes RBI's exact sentences. Use rbi_paragraph with rbi_source.url to read RBI's own words.","terms":"BankPulse's plain-English summaries are BankPulse's own work. The underlying regulation is the Reserve Bank of India's. Always check the RBI document named in rbi_source before acting."}