Unclaimed deposits, the DEA Fund and the UDGAM portal — how dormant bank money is held and reclaimed
The chart shows the growth of unclaimed deposits transferred to the RBI’s DEA Fund. The table below carries the same figures so the page is readable without JavaScript — for accessibility and AI answer engines.
Unclaimed deposits in the RBI’s DEA Fund, by year-end March
| Year | DEA Fund pool (approx.) | Note |
| Mar 2021 | ~Rs 24,000 cr | Pool of deposits inactive 10+ years and moved to the RBI's DEA Fund |
| Mar 2022 | ~Rs 33,000 cr | Steady rise as more long-dormant accounts cross the 10-year line |
| Mar 2023 | ~Rs 42,000 cr | RBI launches the 100-Days-100-Pays campaign to trace and settle dormant accounts |
| Mar 2024 | ~Rs 78,000 cr | Sharp jump, partly reflecting fuller reporting; UDGAM search portal now live |
All figures are rounded and approximate, on an RBI Annual Report framing; the year-on-year jump partly reflects fuller and more complete reporting by banks. None of these figures is in the BankPulse Verified-numbers ledger pending reviewer sign-off. For exact figures see the source linked below.
How an unclaimed deposit moves — and how you get it back
| Stage | What happens |
| Account goes dormant | A savings or current account with no customer-initiated transaction for 2 years is classified 'inoperative'/'dormant'. A term deposit not renewed or withdrawn also falls idle. |
| Ten years idle | If a deposit (or any credit balance) is not operated or claimed for 10 years, the bank must hand it over to the RBI's Depositor Education and Awareness (DEA) Fund. |
| Transferred to the DEA Fund | Banks transfer such balances monthly to the DEA Fund maintained by the RBI under Section 26A of the Banking Regulation Act, 1949. The RBI invests the corpus and uses the income for depositor-awareness work. |
| The depositor can still claim | Crucially, the depositor (or legal heir) never loses the right to the money. They claim it from the bank as usual; the bank pays the depositor and then claims a refund from the DEA Fund, with interest where due on interest-bearing deposits. |
Key dates & facts
| When | What |
| 1949 | Banking Regulation Act, 1949 — later amended to add Section 26A empowering the RBI to operate a depositor-awareness fund |
| 2014 | The Depositor Education and Awareness (DEA) Fund Scheme, 2014 takes effect — banks begin transferring 10-year-unclaimed balances to the RBI |
| Jun 2023 | RBI's '100 Days 100 Pays' campaign: banks to trace and settle the top 100 unclaimed deposits of every bank in every district within 100 days |
| 17 Aug 2023 | UDGAM (Unclaimed Deposits — Gateway to Access inFormation) goes live — a centralised RBI web portal to search unclaimed deposits across multiple banks in one place |
| 2023-24 | Participating banks expanded so a large majority of unclaimed-deposit balances are searchable on UDGAM |
What it means for bankers
Unclaimed deposits are a conduct and operations issue as much as a number. The sharp rise in the DEA-Fund pool has pushed the RBI to make banks proactive: tag inoperative and dormant accounts, run periodic outreach to trace customers and legal heirs (the 100-Days-100-Pays campaign), and onboard onto UDGAM so customers can self-search. For a banker the practical points are that classifying an account inoperative after 2 years and transferring 10-year-unclaimed balances to the DEA Fund is mandatory, that a depositor’s right to reclaim is never extinguished (the bank pays and then recovers from the RBI), and that interest must keep accruing on interest-bearing unclaimed deposits at the RBI-specified rate. Treat reactivation and claim-settlement as a service obligation, not a chore — it is exactly the kind of consumer-protection conduct the RBI now supervises closely. Depositor balances here, like all bank deposits, also sit under the DICGC guarantee while the account is live.
Unclaimed deposits FAQ
Methodology & sources: see how BankPulse dashboards are sourced, verified & updated · machine-readable unclaimed-deposits JSON feed.