HomeCirculars › RBI/2007-08/206

OLTAS Data Quality: PAN & CIN Accuracy (2007 Circular)

Current · Source: Reserve Bank of India · RBI/2007-08/206 · issued 06 Dec 2007 · ~1 min read
Quick answerRBI warns agency banks that errors in PAN or CIN uploaded to OLTAS deny taxpayers credit. Banks must verify PAN via TIN-NSDL, insist on PAN proof, and ensure CIN matches customer records. Single errors cause grievances and reputational risk.
The rule, in the simplest words
How it plays out — a real example

Rajesh, a branch manager at an agency bank, receives a corporate tax payment. Before uploading the challan to OLTAS, he uses the TIN-NSDL site to verify the PAN, checks the CIN against the customer's receipt, and confirms the date of tender. This prevents a tax credit failure.

What changed

RBI issued this circular in 2007 to address ongoing errors in PAN and CIN uploads. It is not a new directive but the original instruction.

What it means for you

Banks must ensure accurate PAN and CIN uploads to avoid taxpayer credit failures and reputational risk, as per longstanding RBI guidance.

What you must do

Who it affects

All agency banks including Jammu and Kashmir Bank Ltd., Branch staff handling OLTAS challan uploads, Taxpayers relying on correct tax credit

❓ Common questions

Is this a new requirement?

No, this is the original 2007 circular from RBI. It is not a new directive.

📜 Read the original circular — full text as issued by RBI
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Dear Sir, Data quality concerns - Online Tax Accounting System for Direct Taxes (OLTAS) As you are aware, uploading of challan details on OLTAS by an agency bank quoting the right 'Permanent Account Number' (PAN) is essential for giving the tax credit to the concerned assessee. Further, the Challan Identification Number (CIN) is quoted by the tax payer in his tax return, which is verified by the tax authorities with the data in Tax Information Network (TIN) based on which tax credit is confirmed. Therefore, any error either in PAN or CIN uploaded to OLTAS results in non-credit of tax to the proper assessee. Eventhough we have been continuously emphasizing the above issue, we notice that banks still continue to upload non-existing/invalid 'PAN' and upload 'CIN' which is different from that issued to the tax payer. 2. With a view to achieve cent per cent accuracy in the above areas, your bank branches may be advised to (i) use bulk PAN verification facility from TIN-NSDL site; (ii) insist on proof of PAN wherever necessary and (iii) ensure CIN given to customer is the one uploaded to OLTAS. Care be taken especially with reference to 'date of tender'. 3. Please note that even a single error committed by your bank results in tax payer grievance and as such there is a need to sensitise your branch staff of the importance of data quality and the reputational / operational risk your bank may face in this regard. Yours faithfully, (M.T. Varghese) General Manager 2026 All Months January February March April May June July August September October November December 2025 All Months January February March April May June July August September October November December 2024 All Months January February March April May June July August September October November December 2023 All Months January February March April May June July August September October November December 2022 All Months January February March April May June July August September October November December 2021 All Months January February March April May June July August September October November December 2020 All Months January February March April May June July August September October November December 2019 All Months January February March April May June July August September October November December 2018 All Months January February March April May June July August September October November December 2017 All Months January February March April May June July August September October November December Archives 2016 All Months January February March April May June July August September October November December 2015 All Months January February March April May June July August September October November December 2014 All Months January February March April May June July August September October November December 2013 All Months January February March April May June July August September October November December 2012 All Months January February March April May June July August September October November December 2011 All Months January February March April May June July August September October November December 2010 All Months January February March April May June July August September October November December 2009 All Months January February March April May June July August September October November December 2008 All Months January February March April May June July August September October November December 2007 All Months January February March April May June July August September October November December 2006 All Months January February March April May June July August September October November December 2005 All Months January February March April May June July August September October November December 2004 All Months January February March April May June July August September October November December 2003 All Months January February March April May June July August September October November December 2002 All Months January February March April May June July August September October November December 2001 All Months January February March April May June July August September October November December 2000 All Months January February March April May June July August September October November December 1999 All Months January February March April May June July August September October November December 1998 All Months January February March April May June July August September October November December 1997 All Months January February March April May June July August September October November December 1996 All Months January February March April May June July August September October November December 1995 All Months January February March April May June July August September October November December 1994 All Months January February March April May June July August September October November December 1993 All Months January February March April May June July August September October November December 1992 All Months January February March April May June July August September October November December 1991 All Months January February March April May June July August September October November December Top Back to previous page More Links : Bank Holidays Banking Glossary Citizen's Charter Complaints Contact Us COVID-19 Measures E-LMS Events FAQs Financial Education Forms IFSC/MICR Codes Important Websites Opportunities @ RBI RBI Clarifications RBI Kehta Hai RBI’s Vision and Values (1257 kb)--> Right to Information Act Tenders Follow RBI RSS Twitter YouTube Instagram Facebook LinkedIn © Reserve Bank of India. 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Reproduced for reference with acknowledgment — Source: Reserve Bank of India · RBI/2007-08/206 · issued 06 Dec 2007. The plain-English explanation above is BankPulse’s own independent summary.
🧰 Tools — save, print, templates & related
Who does what — compliance checklist
🏦 Branch Manager
  • Sensitize branch staff on the importance of data quality and associated risks.
📜 Compliance
  • Use bulk PAN verification facility from TIN-NSDL site before uploading challan data.
  • Insist on proof of PAN from taxpayers where needed.
  • Ensure the CIN given to the customer is exactly the one uploaded to OLTAS.
  • Double-check the 'date of tender' field for accuracy.
Grouped from the action items above — a single circular may involve more than one team.
Worked example & action-note template

Example: if you are a Compliance officer at a bank this circular applies to (All agency banks including Jammu and Kashmir Bank Ltd., Branch staff handling OLTAS challan uploads, Taxpayers relying on correct tax credit), your first concrete step on “OLTAS Data Quality: PAN & CIN Accuracy (2007 Circular)” is: “Use bulk PAN verification facility from TIN-NSDL site before uploading challan data.” (RBI issued this 06 Dec 2007).

  1. Circular: RBI/2007-08/206 -- OLTAS Data Quality: PAN & CIN Accuracy (2007 Circular)
  2. Issued: 06 Dec 2007
  3. Action required: Use bulk PAN verification facility from TIN-NSDL site before uploading challan data.
  4. Action required: Insist on proof of PAN from taxpayers where needed.
  5. Action required: Ensure the CIN given to the customer is exactly the one uploaded to OLTAS.
  6. Action required: Double-check the 'date of tender' field for accuracy.
  7. Action required: Sensitize branch staff on the importance of data quality and associated risks.
  8. Owner: ____________ Target date: ____________
  9. Board/committee approval needed? Y / N
  10. Evidence filed in compliance register on: ____________
Built only from this circular’s own published fields — not legal advice; always confirm against the official RBI source.

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BankPulse Compliance Evidence Pack — generated 05 Aug 2026 · status cross-checked against RBI’s official withdrawal register (refreshed weekly).
Official RBI source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=3980&Mode=0 — Plain-English summary by BankPulse (bankpulse.ai), reviewed by our expert reviewer, CA Amit Jain. Independent platform, not affiliated with the Reserve Bank of India; is our own plain-English paraphrase, not RBI’s original wording.
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