HomeCirculars › RBI/2007-2008/125

PPF Claims for Missing Subscribers: New Rules

Current · Source: Reserve Bank of India · RBI/2007-2008/125 · issued 30 Aug 2007 · ~2 min read
Quick answerRBI directs banks to settle PPF claims of missing subscribers per Indian Evidence Act, 1872. Nominees must get court presumption of death after 7 years of disappearance. Banks must follow this procedure for claim settlement.
The rule, in the simplest words
How it plays out — a real example

An agency-banking (government business) officer in Indore receives a claim from a nominee whose father, a PPF subscriber, has been missing for 8 years. The officer gently explains that the bank cannot process the claim without a court order presuming death under Section 108 of the Indian Evidence Act, and guides the nominee to the local civil court to obtain one, ensuring the process is clear and compliant.

What changed

RBI issued a circular on August 30, 2007, based on a Government of India Office Memorandum dated August 6, 2007, clarifying that PPF accounts of missing subscribers should be settled under Section 107/108 of the Indian Evidence Act, 1872. Previously, there was no specific provision in the PPF Act/Scheme for such cases. The new rule requires a court presumption of death after seven years of being missing.

What it means for you

Banks handling PPF accounts must now follow a legal process for missing subscribers: nominees must obtain a court order presuming death under the Indian Evidence Act. This ensures uniformity and legal clarity, but adds a procedural step for claimants. Banks should update their internal guidelines and train staff on this requirement.

What you must do

Who it affects

State Bank of India and its Associates, Allahabad Bank, Bank of Baroda, Bank of India, Bank of Maharashtra, Canara Bank, Central Bank of India, Corporation Bank, Dena Bank, Indian Bank, Indian Overseas Bank, Punjab National Bank, Syndicate Bank, UCO Bank, Union Bank of India, United Bank of India, Vijaya Bank, ICICI Bank Ltd, All designated branches handling PPF accounts

❓ Common questions

What happens if a PPF subscriber goes missing?

The nominee must wait for seven years from the date the subscriber was reported missing. Then, they need to approach a competent court to get a presumption of death under Section 108 of the Indian Evidence Act. Only after the court order can the bank settle the PPF claim.

Is there any direct provision in the PPF Scheme for missing subscribers?

No, the PPF Act/Scheme did not have a specific provision. The Government of India, after consulting the Ministry of Law, advised using the Indian Evidence Act, 1872, Sections 107 and 108, to handle such cases.

Which banks are affected by this circular?

All banks handling PPF accounts, including State Bank of India and its associates, major public sector banks like Punjab National Bank, Canara Bank, and private sector banks like ICICI Bank, as listed in the circular.

📜 Read the original circular — full text as issued by RBI
RBI/2007-2008/125 DGBA.CDD.H -2281 /15.02.001/2007-08 August 30, 2007 To The Chairman and Managing Director/Managing Director Government Accounts Department, Head Office State Bank of India and its Associates Allahabad Bank / Bank of Baroda / Bank of India / Bank of Maharashtra / Canara Bank / Central Bank of India / Corporation Bank / Dena Bank / Indian Bank / Indian Overseas Bank / Punjab National Bank / Syndicate Bank /UCO Bank / Union Bank of India / United Bank of India / Vijaya Bank / ICICI Bank Ltd Dear Sir, Public Provident Fund Scheme, 1968 (PPF) - Settlement of PPF Claims of Subscribers, who go missing Government of India (GOI) has been receiving several references seeking guidance on the settlement of PPF claims in respect of subscribers, who go missing . 2. Government of India has, vide their Office Memorandum No. 7/7/2005-NS.II dated August 6, 2007 , since advised that the PPF accounts of subscribers who go missing will be settled as per the provisions contained in Section 107/108 of the Indian Evidence Act, 1872. A copy of the said Memorandum dated August 6, 2007 indicating details of procedure to be followed in this regard is enclosed herewith for information and guidance. 3. We advise you to bring the contents of this circular to the notice of designated branches of your bank for information and compliance. 4. Please acknowledge receipt. Yours faithfully, (Imtiyaz Ahmad) Assistant General Manager No.7/7/2005-NS.II Ministry of Finance Department of Economic Affairs (Budget Division) New Delhi, the 6th August 2007 OFFICE MEMORANDUM Sub: Settlement of PPF Claims of Subscribers, who go missing The undersigned is directed to say that several references were being received by this Ministry, seeking guidance on the settlement of PPF claims of subscribers, who go missing, as there is no specific provision in the PPF Act/Scheme to deal with such cases. 2. The matter has been examined in consultation with Ministry of Law & Justice (Department of Legal Affairs). In the absence of any specific provision under the PPF Act/Scheme regarding settlement of accounts of missing subscribers, such accounts are advised to be settled as per the provisions of Section 107/108 of the Indian Evidence Act, 1872. 3. Section 107 of the Indian Evidence Act, 1872 deals with presumption of continuance of life whereas Section 108 deals with presumption of death. Section 108 of the Indian Evidence Act read as under:- 'Provided that when the question is whether a man is alive or dead and it is proved that he has not been heard for seven years of those who would naturally have heard of him if he is alive, the burden of providing that he is alive, is shifted to the person who affirm it.' 4. As per the provisions of Section 108 of the Indian Evidence Act, presumption of death can be raised only after a lapse of seven years from the date of his/her being reported missing. As such, the nominee of a missing subscriber has to raise an express presumption of death of the subscriber under Section 107/108 of the Indian Evidence Act before a competent court. If the court presumes that he/she is dead, then, the nominee will be entitled for settlement of outstanding amount of the PPF Account of the missing subscriber in his/her favour. 5. Department of Posts and RBI may issue guidelines for settlement of claims of missing subscribers accordingly. (M. A. Khan) Under Secretary to the Govt. of India To 1. Deptt. of Posts [DDG (FS)], F.S. Division, Dak Bhavan, Sansad Marg, New Delhi. 2. Reserve Bank of India , [Imtiaz Ahmad, (Assistant General Manager)], Deptt. of Govt. & Bank Accounts, Central Office, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400008.
Reproduced for reference with acknowledgment — Source: Reserve Bank of India · RBI/2007-2008/125 · issued 30 Aug 2007. The plain-English explanation above is BankPulse’s own independent summary.
🧰 Tools — save, print, templates & related
Who does what — compliance checklist
🏦 Branch Manager
  • Inform all designated branches about this circular and the attached Office Memorandum.
⚙️ Operations
  • Maintain records of such claims and court orders for audit and compliance.
📜 Compliance
  • Train staff to handle PPF claims of missing subscribers only after receiving a court order under Section 107/108 of the Indian Evidence Act.
  • Ensure nominees are guided to approach a competent court after seven years of the subscriber being missing.
Grouped from the action items above — a single circular may involve more than one team.
Worked example & action-note template

Example: if you are a Branch Manager at a bank this circular applies to (State Bank of India and its Associates, Allahabad Bank, Bank of Baroda, Bank of India, Bank of Maharashtra, Canara Bank, Central Bank of India, Corporation Bank, Dena Bank, Indian Bank, Indian Overseas Bank, Punjab National Bank, Syndicate Bank, UCO Bank, Union Bank of India, United Bank of India, Vijaya Bank, ICICI Bank Ltd, All designated branches handling PPF accounts), your first concrete step on “PPF Claims for Missing Subscribers: New Rules” is: “Inform all designated branches about this circular and the attached Office Memorandum.” (RBI issued this 30 Aug 2007).

  1. Circular: RBI/2007-2008/125 -- PPF Claims for Missing Subscribers: New Rules
  2. Issued: 30 Aug 2007
  3. Action required: Inform all designated branches about this circular and the attached Office Memorandum.
  4. Action required: Train staff to handle PPF claims of missing subscribers only after receiving a court order under Section 107/108 of the Indian Evidence Act.
  5. Action required: Ensure nominees are guided to approach a competent court after seven years of the subscriber being missing.
  6. Action required: Maintain records of such claims and court orders for audit and compliance.
  7. Owner: ____________ Target date: ____________
  8. Board/committee approval needed? Y / N
  9. Evidence filed in compliance register on: ____________
Built only from this circular’s own published fields — not legal advice; always confirm against the official RBI source.

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Official RBI source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=3788&Mode=0 — Plain-English summary by BankPulse (bankpulse.ai), reviewed by our expert reviewer, CA Amit Jain. Independent platform, not affiliated with the Reserve Bank of India; is our own plain-English paraphrase, not RBI’s original wording.
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