Master Circular on Agency Commission for Government Business
Current · Source: Reserve Bank of India · RBI/2007-2008/74 · issued 02 Jul 2007 · ~2 min read
Quick answerRBI updated agency commission rates to transaction-based: Rs.45 per receipt, 9 paise per Rs.100 turnover for payments (excluding pension), and Rs.60 per pension payment. PPF and SCSS transactions now follow single-channel commission via RBI. Banks must submit arrears claims by June 10, 2007.
The rule, in the simplest words
Banks get Rs.45 for each receipt they process (like a tax payment).
For payments (except pensions), banks get 9 paise for every Rs.100 of total money moved.
For each pension payment, banks get Rs.60.
PPF and SCSS (savings schemes) commission now comes only from RBI, not the government.
Banks must claim extra money (arrears) for PPF from July 1, 2005 and SCSS from April 1, 2006 by June 10, 2007.
How it plays out — a real example
An agency-banking (government business) officer in Indore, Priya, processes 50 pension payments at her branch today. She records each one carefully because the bank will get Rs.60 per transaction, not based on the pension amount. She also checks her daily branch scroll to make sure she doesn't count error scrolls, so her commission claim is accurate.
What changed
RBI consolidated all agency commission instructions into a master circular effective July 2, 2007, updating the previous version from July 2006. The key change was shifting commission from turnover-based to transaction-based rates for receipts and pension payments, effective July 1, 2005. For PPF and SCSS, RBI now pays commission directly, replacing Government of India's separate remuneration, with specific formats for claims.
What it means for you
Banks must now track individual transactions for receipts and pension payments to claim commission, rather than relying on turnover value. This requires robust record-keeping and daily branch scroll reconciliation. The single-channel payment for PPF and SCSS simplifies claims but demands strict adherence to prescribed formats and deadlines.
What you must do
Maintain transaction-level records for receipts and pension payments to support commission claims.
Use daily branch scrolls to calculate transaction counts, excluding error scrolls and own statutory tax transactions.
Submit PPF and SCSS commission claims in Annex I, II, and III formats, including arrears from July 1, 2005 (PPF) and April 1, 2006 (SCSS), by June 10, 2007.
Ensure quality of service, especially for pensioners, as RBI will monitor performance.
Who it affects
All agency banks handling government business, Branches processing receipts, payments, and pension transactions, Banks managing PPF and SCSS accounts
❓ Common questions
Regulatory timeline
Stated effective dateeffective July 2, 2007
Decoded by BankPulse2026-06-19 15:52 IST
Built from our lineage records — each fact carries its provenance; missing history simply is not shown (never guessed).
What is the new commission rate for pension payments?
Pension payments earn Rs.60 per transaction, effective July 1, 2005, based on transaction count from daily branch scrolls.
How do I claim commission for PPF and SCSS transactions?
Use the prescribed formats in Annex I, II, and III of the circular. Claims must be submitted to RBI by June 10, 2007, including arrears from July 1, 2005 for PPF and April 1, 2006 for SCSS.
Are error scroll transactions eligible for agency commission?
No, transactions reported in error scrolls are not eligible for agency commission.
📜 Read the original circular — full text as issued by RBI
RBI/2007-2008/74
DGBA.GAD.No. 20 /31.12.010/2007-08
July 2, 2007
All Agency Banks
Dear Sir,
Master Circular on Conduct of Government
Business by Agency Banks- Payment of Agency Commission
Reserve Bank of India has been issuing various instructions on Agency Commission payable to banks from time to time. These instructions were contained in our master circular RBI/2005-06/105 ( DGBA.GAD. (MC) No.1052/31.12.010/2006-07) dated July 19, 2006 . We now enclose an updated master circular incorporating important instructions issued on the subject upto June 30, 2007. You may also access the circular on our website www.rbi.org.in
2. Please acknowledge receipt.
Yours faithfully,
( A. S. Kulkarni )
Deputy General Manager
MASTER CIRCULAR ON AGENCY COMMISSION
1. Agency Commission - Revised Rates
(i) [RBI/2005-06/77 (Ref:DGBA.GAD. No. 379/31.12.010 (C)/2005-06) dated July 25, 2005)]
(ii) [RBI/ 2005-06 /384(Ref: DGBA. GAD. No.17585/ 31.12.010 (C)/2005-06 dated May 8, 2006)]
The rates of agency commission payable to agency banks have been revised from turnover (value) basis to transaction basis w.e.f. July 01, 2005 vide our circular [RBI/2005-06/77 (DGBA.GAD. No. 379/31.12.010 (C)/2005-06) dated July 25, 2005]. A review in this regard was made on the basis of representations received from the banks. Accordingly, it has been decided to modify the rates as below which would be effective from July 01, 2005:
a) Receipts …. Rs.45/- per transaction
b) Payments other than pension …. 9 paise per Rs. 100/- turnover
c) Pension payments …. Rs.60/- per transaction
The quality of service rendered by agency banks will be monitored by RBI with special emphasis on service rendered by banks to pensioners.
2. As the agency commission on receipts and pension payments is payable on ‘per transaction’ basis, the agency banks were advised to maintain necessary records for claiming such commission which shall be made available to Reserve Bank or its authorized agencies for verification at any point of time. For calculating the number of transactions, the daily branch scroll rendered to the Government Accounting authorities will be reckoned. Transactions reported in the ‘Error scrolls’ shall not be eligible for agency commission. Transactions in regard to bank’s own statutory liability for recovery/payment of various taxes as an assessee will not qualify for payment of agency commission. Prescribed certificate to this effect should be furnished by the banks while claiming the commission.
3. Agency Commission towards Public Provident Fund Scheme, 1968 (PPF) and Senior Citizen Savings Scheme 2004 (SCSS)
[RBI/2006-07/289 (Ref: DGBA.GAD.H-14024/31.12.010/2006-07 dated March 16, 2007)]
The issue of payment of agency commission by Reserve Bank of India for handling PPF and SCSS was examined in consultation with Government of India and it was decided to follow only one channel of payment of remuneration to banks for handling transactions under PPF and SCSS. Accordingly, Reserve Bank of India will pay agency commission on transactions relating to PPF and SCSS at the following rates:
a) Receipts - Rs.45/- per transaction
b) Payments - 9 paise per Rs. 100/- turnover
With the revision of the rates as above, Government of India will discontinue the payment of remuneration for managing PPF and SCSS.
Agency commission claims by banks on PPF and SCSS transactions
[RBI/ 2006-07 / 408 (Ref:DGBA.CDD.H- 16532 /15.15.001/2006-07 dated Ma y 21, 2007)]
4. With a view to bringing uniform practice in claiming of agency commission, in respect of PPF and SCSS transactions, guidelines were issued and a format for claiming the agency commission was prescribed. All agency banks were advised to claim PPF and SCSS in the formats Annex I and II and summary of the claim as per Annex III. The agency commission is payable on PPF w.e.f. July 1, 2005 and on SCSS from April 1, 2006. All such claims with its arrears due up to March 31, 2007 shall be submitted by agency banks latest by June 10, 2007. Since there will be only one channel of agency commission payable, the remuneration, if any, already paid by GoI will be recovered by the Bank.
Government transactions eligible for Agency Commission
5. The following transactions will be eligible for agency commission
Revenue receipts and payments on behalf of the Central/State Governments Pension payments in respect of Central Government and State Governments. Special Deposit Scheme (SDS) 1975, Public Provident Fund (PPF) Senior Citizen Savings Scheme (SCSS) Any other item of work specifically advised by Reserve Bank as eligible for agency commission (viz. Relief Bonds/ Savings Bonds etc. transactions)
6. [RBI/2004/305 (Ref: DGBA.GAD.No.H-2625 -2658/ 31.12.010(C) /2004-05 dated December 17, 2004)]
The short term/long term borrowings of State Governments raised directly from financial institutions and banks etc. are not eligible for agency commission as these transactions are not considered to be in the nature of general banking business. Reserve Bank pays the agency banks separate remuneration as agreed upon for acting as agents for management of public debt. It is reiterated that transactions arising out of Letter of Credit (L/C) opened by banks on behalf of Ministries/Departments etc. will not qualify for agency commission.
7. [ RBI/2004/64 (Ref: DGBA.GAD.No.H - 41/42.02.001/2003-04 dated July 22, 2004)]
[RBI/2004/248 (Ref: DGBA.GAD.No.H-1225-1258/42.02.001/2004-05 dated October 27, 2004)]
[RBI/2004-05/344 (Ref: DGBA.GAD.No.H-3613/42.01.001/2004-05 dated January 13, 2005)]
Agency banks paying their own tax liabilities through their own branches or through authorised branches of State Bank of India or offices of Reserve Bank of India wherever they do not have their own authorised direct tax collection branch should indicate the same separately in the scroll. Such transactions will not be eligible for payment of agency commission. Banks should furnish a certificate to the effect that own tax liabilities (TDS, Corporation Tax, etc.) paid by it has been excluded while claiming Agency commission.
8. Deduction of TDS on Agency Commission
[DGBA.GAD.No. H-190/31.12.010/2003-04 dated September 14, 2003]
It has been decided by Central Board of Direct Taxes that tax would not be required to be deducted by Reserve Bank on the amount of agency commission paid or credited by it to its agents. It is, however, reiterated that agency commission would be taxable in the hands of the banks concerned as it is part of the bank’s income.
9. Format for claiming agency commission by banks
[RBI/ 2005/147 (Ref: DGBA. GAD. No. H-751/31.12.010 (C)/2005-06 dated August 30, 2005)
DGBA. GAD. No. H-19378/31.12.010 (C)/2005-06 dated June 6, 2006]
A format for claiming agency commission by all agency banks has been devised. Further, a separate format for claiming agency commission on account of payment of interest and/or redemption value in respect of Relief Bond/Saving Bond has also been devised. Agency banks are required to submit their claims for agency commission in the prescribed format.
State Bank of India is required to submit their claim in the format prescribed vide our letter DGBA. GAD. No. H-754/31.12.010 (C)/2005-06 dated August 30, 2005 as amended vide circular dated June 6, 2006 referred to above.
[DGBA. GAD. No. H-754/31.12.010 (C)/2005-06 dated August 30, 2005]
10. Agency Commission claims submitted by agency banks – common irregularities – charging of penal interest for wrong claims
[RBI/2005/193 (Ref: DGBA.GAD. No. H-4530/31.12.010(C)/2005-06 dated October 27, 2005)]
[DGBA. GAD. No. H-11136/31.12.010(C)/ 2005-06 dated January 31, 2006]
[DGBA.GAD. No. H-13118/31.12.010 (C)/ 2005-06 dated March 2, 2006]
Agency banks were advised about the common irregularities observed in our snap verification of agency commission claims submitted by a few agency banks. The banks are required to take due care while lodging claims for agency commission and ensure that they are accurate. In order to avoid wrong claims, they should get the information certified by their internal/ concurrent auditor. Agency banks will be liable to pay penal interest at Bank rate (as notified by RBI as on 1st May and 1st November each year) plus 2% for any wrong claims of agency commission settled.
11. Agency Commission on Special Deposit Scheme
DGBA.GAD. No. H-11794/31.12.010 (C)/2005-06 dated February 13, 2006
The transactions under SDS-1975 are eligible for agency commission on par with ‘Payments other than pension‘. As such, agency banks are eligible for agency commission at the rate of 9 paise per Rs. 100 turnover on such transactions. Since fresh deposits under the scheme are no longer allowed, the current transactions on account of SDS- 1975 would be –
a) allowing obligatory withdrawals as and when a request in this regard is received from the Fund;
b) interest payment at annual rates and
c) closure of account as provided for in the Scheme.
12. Agency Commission claimed on the pension transactions
[DGBA.GAD.No.H.13034/31.12.010(C)/2006-07 dated February 27, 2007]
Agency banks would be eligible to claim agency commission at the rate of Rs.60/- per transactions only when the entire work relating to calculation of pension is attended to by the agency bank. If the entire work relating to pension calculations, etc, is attended to by the concerned Government Department/ Treasury and the bank branches are required only to credit the amount of pension to the pensioners' accounts maintained with them by a single debit to Government Account, such transaction is to be categorized under ‘other than pension payment’ and would be eligible for payment of agency commission @ 9 paise per Rs.100/- turnover.
List of circulars consolidated in the Master circular
Sr. No.
Reproduced for reference with acknowledgment — Source: Reserve Bank of India · RBI/2007-2008/74 · issued 02 Jul 2007. The plain-English explanation above is BankPulse’s own independent summary.
Use daily branch scrolls to calculate transaction counts, excluding error scrolls and own statutory tax transactions.
📜 Compliance
Maintain transaction-level records for receipts and pension payments to support commission claims.
Submit PPF and SCSS commission claims in Annex I, II, and III formats, including arrears from July 1, 2005 (PPF) and April 1, 2006 (SCSS), by June 10, 2007.
Ensure quality of service, especially for pensioners, as RBI will monitor performance.
Grouped from the action items above — a single circular may involve more than one team.
Worked example & action-note template
Example: if you are a Compliance officer at a bank this circular applies to (All agency banks handling government business, Branches processing receipts, payments, and pension transactions, Banks managing PPF and SCSS accounts), your first concrete step on “Master Circular on Agency Commission for Government Business” is: “Maintain transaction-level records for receipts and pension payments to support commission claims.” (RBI issued this 02 Jul 2007).
Circular: RBI/2007-2008/74 -- Master Circular on Agency Commission for Government Business
Issued: 02 Jul 2007
Action required: Maintain transaction-level records for receipts and pension payments to support commission claims.
Action required: Use daily branch scrolls to calculate transaction counts, excluding error scrolls and own statutory tax transactions.
Action required: Submit PPF and SCSS commission claims in Annex I, II, and III formats, including arrears from July 1, 2005 (PPF) and April 1, 2006 (SCSS), by June 10, 2007.
Action required: Ensure quality of service, especially for pensioners, as RBI will monitor performance.
Owner: ____________ Target date: ____________
Board/committee approval needed? Y / N
Evidence filed in compliance register on: ____________
Built only from this circular’s own published fields — not legal advice; always confirm against the official RBI source.
💬 Banker Discussion
Discuss this circular with fellow bankers — reply, upvote what helps, report what doesn’t belong. Be professional; no client data. Views are the commenter’s own, not BankPulse’s.
BankPulse Compliance Evidence Pack — generated 05 Aug 2026 · status cross-checked against RBI’s official withdrawal register (refreshed weekly). Official RBI source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=3685&Mode=0 — Plain-English summary by BankPulse (bankpulse.ai), reviewed by our expert reviewer, CA Amit Jain. Independent platform, not affiliated with the Reserve Bank of India; is our own plain-English paraphrase, not RBI’s original wording.
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