HomeCirculars › RBI/2008-09/166

RBI mandates quick-glance rate and fee display on bank websites

No longer current — withdrawn, no replacement on file yet
Source: Reserve Bank of India · RBI/2008-09/166 · issued 12 Sep 2008 · ~1 min read
Quick answerRBI has prescribed a standard format for banks to display interest rates and service charges on their websites, enabling customers to find key information at a glance. Banks must keep this display updated and easily accessible from the homepage.

What changed

RBI introduced a new format (Annex) for displaying interest rates and service charges on bank websites, supplementing the earlier comprehensive notice board requirement. Banks are now required to place this quick-glance format online, though they can adapt it without reducing disclosure scope.

What it means for you

Banks must update their websites to include a standardized, easy-to-find summary of rates and fees, improving transparency for customers. This adds a compliance layer for web teams but allows flexibility in design.

Historical instruction — do not use for current compliance. This is what was required at the time; it no longer reflects current RBI requirements. If no replacement rule is linked above, that only means none is recorded on our register yet — it does not prove no later applicable rule exists. Confirm on the official RBI source below.

What banks were required to do at the time

Who it affects

All scheduled commercial banks (excluding RRBs), Bank website and IT teams, Compliance and customer service departments

❓ Common questions

Regulatory timeline

Built from our lineage records — each fact carries its provenance; missing history simply is not shown (never guessed).

Does this circular replace the earlier comprehensive notice board requirement?

No, this circular supplements the earlier circular. Banks are advised to display the quick-glance format on their websites in addition to the earlier requirements.

📜 This document’s life story (1 recorded event, each backed by RBI’s own words)
Repealed by RBI/2025-26/100 — Consolidation of Regulations — Withdrawal of circulars (28 Nov 2025)
RBI’s words: “Official withdrawal register entry #2123: DBOD.No.Leg.BC.42/09.07.005/2008-09 — "Display of Information Relating to Interest Rates and Service Charges - Rates at a Quick Glance" dated September 12, 20”
📜 Read the original circular — full text as issued by RBI
RBI/2008-09/166 DBOD.No.Leg.BC.42 /09.07.005/2008-09 September 12, 2008 All Scheduled Commercial Banks (Excluding RRBs) Dear Sir, Display of information relating to Interest Rates and Service Charges – Rates at a quick glance Please refer to our Circular DBOD.No.Leg.BC.33/09.07.005/2008-09 dated August 22, 2008 wherein we had forwarded to banks a format of Comprehensive Notice Board and advised them to display information in their branches as per the format given in the Circular. Further, banks were also advised to publish detailed information by way of booklets and also by placing them on their web-sites. 2. In this connection, we have devised a format for display of information relating to interest rates and service charges which would enable the customer to obtain the desired information at a quick glance. The format is given in the Annex . Banks are advised to display the information as per the format given in the Annex on their web-sites. Banks are however free to modify the format to suit their requirements, without impairing the basic structure or curtailing the scope of disclosures.  3. Banks may also ensure that only latest updated information in the above format is placed on their web-sites and the same is easily accessible from the Home Page of their web-sites.  Yours faithfully (Prashant Saran) Chief General Manager-in-Charge
Reproduced for reference with acknowledgment — Source: Reserve Bank of India · RBI/2008-09/166 · issued 12 Sep 2008. The plain-English explanation above is BankPulse’s own independent summary.
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Official RBI source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=4463&Mode=0 — Plain-English summary by BankPulse (bankpulse.ai), reviewed by our expert reviewer, CA Amit Jain. Independent platform, not affiliated with the Reserve Bank of India; is our own plain-English paraphrase, not RBI’s original wording.
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