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Master Circular on Agency Commission for Government Business

Live · in forceNo withdrawal recorded as of 22 Jun 2026. Reviewed by Vikram Jain; always verify against the official RBI source below.
Issued by RBI: 01 Jul 2008  ·  Decoded by BankPulse: 20 Jun 2026, 23:42 IST
⏱ ~2 min read
📄 Official RBI source ↗
Quick answerRBI revised agency commission for government business to a per-transaction basis from July 1, 2005: Rs.45 per receipt, 9 paise per Rs.100 turnover for payments other than pension, and Rs.60 per pension payment. Claims require proper records and formats.

What changed

RBI consolidated and updated instructions on agency commission payable to banks for handling government business, moving from turnover-based to transaction-based rates effective July 1, 2005. The circular also standardized commission for PPF and SCSS transactions, with RBI paying Rs.45 per receipt and 9 paise per Rs.100 turnover, replacing separate GoI payments.

What it means for you

Banks must now track transactions individually for receipts and pension payments to claim commission, while payments (non-pension) remain turnover-based. This shift rewards transaction volume but requires robust record-keeping and daily branch scroll reconciliation. RBI will monitor service quality, especially for pensioners, and may verify claims.

What you must do

Who it affects

All agency banks handling government business, Banks managing PPF and SCSS transactions, Bank branches processing government receipts and pension payments

What is the agency commission rate for pension payments?

Pension payments earn Rs.60 per transaction, effective from July 1, 2005.

How should banks claim commission for PPF and SCSS transactions?

Banks must use the formats in Annex I and II, with a summary in Annex III. Claims for arrears up to March 31, 2007 were due by June 10, 2007.

Are error scroll transactions eligible for agency commission?

No, transactions reported in error scrolls are not eligible for agency commission.

Track this rule
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AI-drafted · 3-model AI consensus fact-check · under the editorial review of Vikram Jain · decoded & published by BankPulse · 20 Jun 2026, 23:42 IST
Official RBI source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=4366&Mode=0 — Plain-English summary by BankPulse (bankpulse.ai), reviewed by Vikram Jain. Independent platform, not affiliated with the Reserve Bank of India; never reproduces RBI text verbatim.