HomeCirculars › RBI/2009-10/246

UCBs Advised to Join Credit Info Companies: RBI Circular

Current · Source: Reserve Bank of India · RBI/2009-10/246 · issued 03 Dec 2009 · ~2 min read
Quick answerRBI advises all Primary Urban Cooperative Banks to become members of at least one Credit Information Company (CIC) under the Credit Information Companies (Regulation) Act, 2005. Banks must build databases and supply credit data (positive and negative) to CICs. Borrowers can request their credit report for a maximum fee of Rs. 50.
The rule, in the simplest words
How it plays out — a real example

A co-operative bank branch officer in Indore is preparing her bank's borrower records. She makes sure every customer's loan payment history—both on-time and late—is saved in a computer system. When the Credit Information Company starts, she will send this data so other banks can check a borrower's past before giving new loans.

What changed

The RBI circular reminds UCBs of their statutory obligation under the Credit Information Companies (Regulation) Act, 2005 to join at least one CIC. The government had extended the membership deadline to December 31, 2008, and further extension is under consideration. UCBs are now advised to prepare data systems for effective credit information exchange.

What it means for you

UCBs must now prioritize membership in CICs and ensure they can supply both positive and negative credit data in the required format. This will improve credit assessment and risk management for lenders. Non-compliance could lead to regulatory action, and the Rs. 50 fee cap for borrower requests is already in place.

What you must do

Who it affects

All Primary (Urban) Cooperative Banks, Credit Information Companies (CICs), Borrowers seeking credit from UCBs

❓ Common questions

What is the deadline for UCBs to become members of a Credit Information Company?

The original deadline was three months from the Act's commencement (December 14, 2006), later extended to December 31, 2008. Further extension is under consideration, but UCBs should act now to avoid delays.

Can borrowers get their credit information from UCBs?

Yes, under Section 21 of the Act, any person applying for credit can request their credit information from the bank. The bank must provide it, and the maximum fee is Rs. 50 as per RBI regulations.

What data must UCBs supply to Credit Information Companies?

UCBs must supply both positive and negative credit data in the format prescribed by the CIC. This includes information on all credit facilities granted to borrowers.

📜 Read the original circular — full text as issued by RBI
RBI/2009-10/246 UBD.BPD (PCB).Cir No.25/09.11.200/2009-10 December 3, 2009 Chief Executive Officer All Primary (Urban) Cooperative Banks Dear Sir / Madam, Credit Information Companies (Regulation) Act, 2005 As you are aware, the Credit Information Companies (Regulation) Act, 2005 (the Act) has been operationalised with effect from December 14, 2006. In terms of Section 15(1) of the Act, every credit institution has to become member of at least one credit information company within a period of three months from commencement of the Act or any extended time allowed by the Reserve Bank on application. 2. The Government had in exercise of powers conferred by Section 35 of the Act issued (Removal of Difficulties) Order, 2008 dated January 24, 2008 extending the last date for taking membership of at least one credit information company by credit institutions to December 31, 2008. A copy of captioned Notification dated January 24, 2008 is enclosed for information and necessary action. Further extension of time is under consideration. 3. In this connection it is advised that as per the provisions of sub section (1) of Section 21 of the Credit Information Companies (Regulation) Act, 2005, "any person, who applies for grant or sanction of credit facility, from any credit institution, may request such institution to furnish him a copy of the credit information obtained by such institution from the credit information company". Further, sub-section (2) of the said Section also specifies that every credit institution shall on receipt of request, as indicated in sub-section (1), furnish to such person a copy of the credit information subject to payment of charges specified by the bank under the Regulations.You might be aware that Reserve Bank, in Credit Information Companies Regulations, 2006, framed under the Act, has already prescribed in Regulation 12(3) a maximum fees of Rs. 50/- (Rupees fifty only) for the purpose. 4. As the Urban Cooperative Banks fall under the category of credit institutions as defined in sub-section (f) of Section 2 of the Act, they would be required to take membership of at least one credit information company and provide credit data (positive as well as negative) to the credit information company in the format prescribed by the credit information company. The success of credit information collection and dissemination system depends on the data supplied by banks to the credit information companies. Therefore it is desirable that the Urban Cooperative Banks should be in readiness to supply data to credit information companies as and when they become operational. In view of this, Urban Cooperative Banks are advised to initiate steps to build up database and be in readiness for effective exchange of credit information. Yours faithfully (A.K. Khound) Chief General Manager-in-Charge Encl:1 F.No.7/67/2005-BOA Government of India Ministry of Finance, Department of Financial Services New Delhi dated the 24th January, 2008 Notification Credit Information Companies (Regulation) (Removal of Difficulties) Order, 2008 Whereas the Credit Information Companies (Regulation) Act, 2005 (30 of 2005) (hereinafter referred to as "the Act") came into force on 14th December, 2006; And Whereas the provisions contained in sub-section (1) of Section 15 of the Act require every credit institution in existence on the commencement of the Act to become member of at least one credit information company before the expiry of three months from such commencement; And Whereas the provisions contained in sub-section (1) of Section 15 contemplate a choice to the credit institutions amongst the credit information companies, in at least one of which they may become a member; And Whereas on the commencement of the Act, only one company is in existence carrying on the business of credit information and which has applied for a certificate of registration under Section 4 of the Act; And Whereas the time limit of three months prescribed under sub-section (1) of Section 15 had expired on 13th March, 2007; And Whereas no company has so far been granted a certificate of registration under Section 5 of the Act to commence or carry on the business of credit information; And Whereas it has become necessary for giving effect to the provisions of the Act to extend the aforesaid time limit from 14th March, 2007 to 31st December, 2008 in order to facilitate the credit institutions to exercise their choice amongst the credit information companies in at least one of which they may become a member; Now, therefore, in exercise of the powers conferred by Section 35 of the Credit Information Companies (Regulation) Act, 2005 (30 of 2005), the Central Government hereby makes the following Order; namely : Short Title and Commencement 1. (1) This Order may be called the Credit Information Companies (Regulation) (Removal of Difficulties) Order, 2008. (2) It shall come into force with immediate effect. Time Limit for being Member of a Credit Information Company A credit institution in existence on the commencement of this Act, shall become member of at least one credit information company by 31.12.2008 under sub-section (1) of Section 15 of the Act. (D. P. Bhardwaj) Deputy Secretary to the Govt. of India
Reproduced for reference with acknowledgment — Source: Reserve Bank of India · RBI/2009-10/246 · issued 03 Dec 2009. The plain-English explanation above is BankPulse’s own independent summary.
🧰 Tools — save, print, templates & related
Worked example & action-note template

Example: if you are a Compliance officer at a bank this circular applies to (All Primary (Urban) Cooperative Banks, Credit Information Companies (CICs), Borrowers seeking credit from UCBs), your first concrete step on “UCBs Advised to Join Credit Info Companies: RBI Circular” is: “Apply for membership in at least one Credit Information Company immediately if not already done.” (RBI issued this 03 Dec 2009).

  1. Circular: RBI/2009-10/246 -- UCBs Advised to Join Credit Info Companies: RBI Circular
  2. Issued: 03 Dec 2009
  3. Action required: Apply for membership in at least one Credit Information Company immediately if not already done.
  4. Action required: Build and maintain a comprehensive database of borrower credit information, including both positive and negative data.
  5. Action required: Prepare to supply data in the format prescribed by the CIC as soon as they become operational.
  6. Action required: Ensure compliance with the Rs. 50 fee limit for providing credit information copies to borrowers upon request.
  7. Owner: ____________ Target date: ____________
  8. Board/committee approval needed? Y / N
  9. Evidence filed in compliance register on: ____________
Built only from this circular’s own published fields — not legal advice; always confirm against the official RBI source.

💬 Banker Discussion

Discuss this circular with fellow bankers — reply, upvote what helps, report what doesn’t belong. Be professional; no client data. Views are the commenter’s own, not BankPulse’s.

Loading comments…
BankPulse Compliance Evidence Pack — generated 03 Aug 2026 · status cross-checked against RBI’s official withdrawal register (refreshed weekly).
Official RBI source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=5400&Mode=0 — Plain-English summary by BankPulse (bankpulse.ai), reviewed by our expert reviewer, CA Amit Jain. Independent platform, not affiliated with the Reserve Bank of India; is our own plain-English paraphrase, not RBI’s original wording.
Public beta — plain-English informational summaries. Always verify against the official RBI source (circular number cited on every page) before making compliance, credit, treasury, audit, or operational decisions. · Join our WhatsApp channel ↗