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RBI Licenses Experian as Second Credit Information Company

Current · Source: Reserve Bank of India · RBI/2009-10/345 · issued 04 Mar 2010 · ~1 min read
Quick answerRBI granted Experian Credit Information Company of India a certificate to start credit information operations on February 17, 2010. Banks and FIs must now report data to Experian alongside CIBIL, expanding the credit information ecosystem.
The rule, in the simplest words
How it plays out — a real example

A credit & lending officer in Indore, Priya, receives an RBI circular about Experian. She registers her bank with Experian as a data member and updates the loan system to send customer repayment data to both CIBIL and Experian, ensuring no compliance gaps.

What changed

RBI issued a Certificate of Registration to Experian Credit Information Company of India Private Ltd on February 17, 2010, allowing it to commence credit information business. This adds a second credit information company (CIC) after CIBIL, which has been operational since January 2001. Banks and financial institutions are expected to share data with Experian as they do with CIBIL.

What it means for you

Banks and FIs now have an additional CIC to report credit data to, which can improve credit information coverage and competition. This supports the Credit Information Companies (Regulation) Act, 2005 mandate for effective data exchange. Lenders must ensure they are ready to share data with Experian promptly to avoid compliance gaps.

What you must do

Who it affects

All Scheduled Commercial Banks (excluding Regional Rural Banks), All India Financial Institutions

❓ Common questions

When did Experian receive its license from RBI?

RBI issued the Certificate of Registration to Experian on February 17, 2010, as per the circular dated March 4, 2010.

Do banks need to report data to both CIBIL and Experian?

Yes, banks and FIs are expected to report credit data to all operational CICs, including CIBIL and now Experian, to ensure comprehensive credit information exchange.

What is the address of Experian Credit Information Company of India?

The address is: Platina, 9th Floor, C-59, G Block, Bandra Kurla Complex, Bandra East, Mumbai – 400 051.

📜 Read the original circular — full text as issued by RBI
RBI/2009-10/345 DBOD.No.DL.15214 /20.16.042/2009-10 March 04, 2010 Chairmen / Chief Executive Officers, All Scheduled Commercial Banks (excluding Regional Rural Banks) & All India Financial Institutions Dear Sir, Grant of ‘Certificate of Registration’ - For commencing business of credit information – Experian Credit Information Company of India Private Ltd Please refer to our circular DBOD No.DL.11590/20.16.034/2007-08 dated February 27, 2008 advising banks/FIs in the context of Credit Information Companies (Regulation) Act, 2005  to urgently initiate steps to build up database and be in readiness for effective exchange of credit information without any loss of time as and when the Credit Information Companies become operational. 2. As you are aware, Credit Information Bureau of India Ltd.(CIBIL) has been functioning as a Credit Information Company (CIC) from January 2001 onwards and banks and Financial Institutions have been reporting data to CIBIL as per our letters DBOD No. DL.BC.111/20.16.001/2001-02 and DBOD No. DL.BC.29 /20.16.002/2002-03 dated June 04, 2002 and October 1, 2002 respectively in this regard. 3. We advise that on  February 17, 2010, we  have issued ‘Certificate of Registration’ to Experian Credit Information Company of India Private Ltd. to commence the business of credit information.  The address of the company is as follows: The Director, M/s Experian Credit Information Company of India Private Ltd Platina, 9th Floor, C-59, G Block Bandra Kurla Complex Bandra East, Mumbai – 400 051 Telephone No.:022-39530851 Fax No.: 022-39530605 Please acknowledge receipt. Yours faithfully, (Vinay Baijal) Chief General Manager
Reproduced for reference with acknowledgment — Source: Reserve Bank of India · RBI/2009-10/345 · issued 04 Mar 2010. The plain-English explanation above is BankPulse’s own independent summary.
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Who does what — compliance checklist
💻 IT / Systems
  • Update internal systems to report credit data to Experian in addition to CIBIL.
📜 Compliance
  • Register with Experian Credit Information Company of India Private Ltd as a data member.
  • Ensure data accuracy and timeliness as per RBI guidelines for credit information sharing.
  • Acknowledge receipt of this circular to the RBI.
Grouped from the action items above — a single circular may involve more than one team.
Worked example & action-note template

Example: if you are a Compliance officer at a bank this circular applies to (All Scheduled Commercial Banks (excluding Regional Rural Banks), All India Financial Institutions), your first concrete step on “RBI Licenses Experian as Second Credit Information Company” is: “Register with Experian Credit Information Company of India Private Ltd as a data member.” (RBI issued this 04 Mar 2010).

  1. Circular: RBI/2009-10/345 -- RBI Licenses Experian as Second Credit Information Company
  2. Issued: 04 Mar 2010
  3. Action required: Register with Experian Credit Information Company of India Private Ltd as a data member.
  4. Action required: Update internal systems to report credit data to Experian in addition to CIBIL.
  5. Action required: Ensure data accuracy and timeliness as per RBI guidelines for credit information sharing.
  6. Action required: Acknowledge receipt of this circular to the RBI.
  7. Owner: ____________ Target date: ____________
  8. Board/committee approval needed? Y / N
  9. Evidence filed in compliance register on: ____________
Built only from this circular’s own published fields — not legal advice; always confirm against the official RBI source.

💬 Banker Discussion

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BankPulse Compliance Evidence Pack — generated 03 Aug 2026 · status cross-checked against RBI’s official withdrawal register (refreshed weekly).
Official RBI source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=5531&Mode=0 — Plain-English summary by BankPulse (bankpulse.ai), reviewed by our expert reviewer, CA Amit Jain. Independent platform, not affiliated with the Reserve Bank of India; is our own plain-English paraphrase, not RBI’s original wording.
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