HomeCirculars › RBI/2009-10/354

RBI licenses Experian as new credit information company for RRBs

Current · Source: Reserve Bank of India · RBI/2009-10/354 · issued 23 Mar 2010 · ~1 min read
Quick answerRBI has granted a Certificate of Registration to Experian Credit Information Company of India Pvt Ltd, allowing it to operate as a credit information company. RRBs must now start reporting data to Experian in addition to CIBIL, as part of the credit information exchange framework under the 2005 Act.
The rule, in the simplest words
How it plays out — a real example

As a credit & lending officer in Indore, Rohan must ensure that all credit data is accurately reported to both CIBIL and Experian. He must also ensure that the bank's credit database is comprehensive and up-to-date, as per RBI guidance. This will enable the bank to make informed credit decisions and reduce information asymmetry.

What changed

RBI issued a Certificate of Registration to Experian Credit Information Company of India Private Ltd on February 17, 2010, authorizing it to commence credit information business. This adds a second credit information company alongside CIBIL for RRBs to report to.

What it means for you

RRBs now have an additional credit information company to share data with, which can improve credit assessment and reduce information asymmetry. Banks must ensure they are ready to exchange data with Experian promptly, as previously advised in the October 2009 circular.

What you must do

Who it affects

All Regional Rural Banks (RRBs), Credit information companies (CIBIL and Experian), Borrowers whose credit data will be shared

❓ Common questions

Why is RBI licensing a second credit information company?

To enhance the credit information ecosystem, giving lenders more data sources for better credit risk assessment and promoting competition in the credit information market.

What do RRBs need to do now?

RRBs must urgently build their credit databases and be ready to exchange data with Experian, just as they do with CIBIL, to comply with the Credit Information Companies (Regulation) Act, 2005.

When did Experian receive its license?

The Certificate of Registration was issued on February 17, 2010, as per the circular dated March 23, 2010.

📜 Read the original circular — full text as issued by RBI
RBI/2009-10/354 RPCD.CO RRB.BC No.62 /03.05.33/2009-10 March 23, 2010 The Chairman All Regional Rural Banks (RRBs) Dear Sir, Grant of ‘Certificate of Registration’ - For commencing business of credit information – Experian Credit Information Company of India Private Ltd. Please refer to our circular RPCD.CO.RRB.No. 32/03.05.33/2009-10 dated October 20, 2009 advising RRBs in the context of Credit Information Companies (Regulation) Act, 2005 to urgently initiate steps to build up database and be in readiness for effective exchange of credit information without any loss of time, as and when the credit Information companies become operational. 2. As you are aware, Credit Information Bureau of India Ltd. (CIBIL) has been functioning as a Credit Information Company from January 2001 onwards and banks have been reporting data to CIBIL. 3. We advise that on February 17, 2010, we have issued ‘Certificate of Registration’ to Experian Credit Information Company of India Private Ltd. to commence the business of credit information.  The address of the company is as follows: The Director M/s Experian Credit Information Company of India Private Ltd Platina, 9thFloor, C-59, 'G' Block Bandra Kurla Complex Bandra East, Mumbai–400051 Telephone No.: 022-39530851 Fax No.: 022-39530605 Please acknowledge receipt to our Regional Office concerned. Yours faithfully, (R.C.Sarangi) Chief General Manager
Reproduced for reference with acknowledgment — Source: Reserve Bank of India · RBI/2009-10/354 · issued 23 Mar 2010. The plain-English explanation above is BankPulse’s own independent summary.
🧰 Tools — save, print, templates & related
Worked example & action-note template

Example: if you are a Compliance officer at a bank this circular applies to (All Regional Rural Banks (RRBs), Credit information companies (CIBIL and Experian), Borrowers whose credit data will be shared), your first concrete step on “RBI licenses Experian as new credit information company for RRBs” is: “Initiate steps to build and maintain a comprehensive credit database as per earlier RBI guidance.” (RBI issued this 23 Mar 2010).

  1. Circular: RBI/2009-10/354 -- RBI licenses Experian as new credit information company for RRBs
  2. Issued: 23 Mar 2010
  3. Action required: Initiate steps to build and maintain a comprehensive credit database as per earlier RBI guidance.
  4. Action required: Prepare to report credit data to Experian Credit Information Company of India Pvt Ltd without delay.
  5. Action required: Acknowledge receipt of this circular to your respective Regional Office.
  6. Action required: Coordinate with Experian using the provided contact details for data submission procedures.
  7. Owner: ____________ Target date: ____________
  8. Board/committee approval needed? Y / N
  9. Evidence filed in compliance register on: ____________
Built only from this circular’s own published fields — not legal advice; always confirm against the official RBI source.

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BankPulse Compliance Evidence Pack — generated 03 Aug 2026 · status cross-checked against RBI’s official withdrawal register (refreshed weekly).
Official RBI source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=5540&Mode=0 — Plain-English summary by BankPulse (bankpulse.ai), reviewed by our expert reviewer, CA Amit Jain. Independent platform, not affiliated with the Reserve Bank of India; is our own plain-English paraphrase, not RBI’s original wording.
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