Equifax Gets RBI Nod to Start Credit Information Business
Current · Source: Reserve Bank of India · RBI/2009-10/400 · issued 19 Apr 2010 · ~1 min read
Quick answerRBI issued a Certificate of Registration to Equifax Credit Information Services Pvt. Ltd. on March 26, 2010, allowing it to commence credit information operations. RRBs are advised to note this new credit bureau entrant.
The rule, in the simplest words
RBI (India's central bank) gave Equifax a special permission called a 'Certificate of Registration' to start a credit information business on March 26, 2010.
This means Equifax can now collect and share people's loan and payment history, just like other credit bureaus (companies that track your credit score).
Regional Rural Banks (RRBs, which are banks in villages and small towns) can now use Equifax to check if someone is good at repaying loans.
RRBs should tell their local RBI office that they got this message, and update their records with Equifax's contact details.
How it plays out — a real example
A credit & lending officer in Indore, Priya, gets this RBI circular. She notes that Equifax is now a new credit bureau she can use. Next week, when a farmer applies for a gold loan, Priya checks his repayment history with Equifax to decide if he's reliable, helping her bank avoid bad loans.
What changed
RBI granted Equifax Credit Information Services Pvt. Ltd. a Certificate of Registration to begin credit information business, effective March 26, 2010. This follows a similar registration issued to Experian Credit Information Company of India Pvt. Ltd. in March 2010.
What it means for you
RRBs now have an additional credit information company to partner with for credit data sharing and verification. This expands the credit bureau ecosystem, potentially improving credit assessment and risk management for rural lending.
What you must do
Acknowledge receipt of this circular to your respective Regional Office.
Update your records with Equifax's contact details for future credit information services.
Consider integrating Equifax into your credit assessment processes for better risk evaluation.
Who it affects
All Regional Rural Banks (RRBs), Credit information companies operating in India
❓ Common questions
Regulatory timeline
Stated effective dateeffective March 26, 2010
Decoded by BankPulse2026-06-19 06:48 IST
Built from our lineage records — each fact carries its provenance; missing history simply is not shown (never guessed).
When did Equifax receive its Certificate of Registration from RBI?
RBI issued the Certificate of Registration to Equifax on March 26, 2010.
What is the address of Equifax Credit Information Services Pvt. Ltd.?
The company is located at 2nd Floor, Centre Point, Junction of S.V. Road & Juhu Road, Santacruz (West), Mumbai – 400 054.
📜 Read the original circular — full text as issued by RBI
RBI/2009-10/400
RPCD.CO RRB.BC No.70 /03.05.33/2009-10
April 19, 2010
The Chairman
All Regional Rural Banks (RRBs)
Dear Sir,
Grant of ‘Certificate of Registration’
for commencing business of credit information –
Equifax Credit Information Services Private Ltd.
Please refer to our circular RPCD.CO.RRB.BC.No.62/03.05.33/2009-10 dated March 23, 2010 advising the issue of 'Certificate of Registration' to Experian Credit Information Company of India Private Ltd.
2. We advise that on March 26, 2010, Reserve Bank of India issued ‘Certificate of Registration’ to Equifax Credit Information Services Private Ltd. to commence the business of credit information. The address of the company is as follows:
Equifax Credit Information Services Pvt. Ltd.
2nd Floor, Centre Point
Junction of S.V.Road & Juhu Road
Santacruz (West)
Mumbai – 400 054
Telephone No.: 022-42375600
Fax No.: 022-42375601
Please acknowledge receipt to our Regional Office concerned.
Yours faithfully
(R.C.Sarangi)
Chief General Manager
Reproduced for reference with acknowledgment — Source: Reserve Bank of India · RBI/2009-10/400 · issued 19 Apr 2010. The plain-English explanation above is BankPulse’s own independent summary.
Example: if you are a Compliance officer at a bank this circular applies to (All Regional Rural Banks (RRBs), Credit information companies operating in India), your first concrete step on “Equifax Gets RBI Nod to Start Credit Information Business” is: “Acknowledge receipt of this circular to your respective Regional Office.” (RBI issued this 19 Apr 2010).
Circular: RBI/2009-10/400 -- Equifax Gets RBI Nod to Start Credit Information Business
Issued: 19 Apr 2010
Action required: Acknowledge receipt of this circular to your respective Regional Office.
Action required: Update your records with Equifax's contact details for future credit information services.
Action required: Consider integrating Equifax into your credit assessment processes for better risk evaluation.
Owner: ____________ Target date: ____________
Board/committee approval needed? Y / N
Evidence filed in compliance register on: ____________
Built only from this circular’s own published fields — not legal advice; always confirm against the official RBI source.
💬 Banker Discussion
Discuss this circular with fellow bankers — reply, upvote what helps, report what doesn’t belong. Be professional; no client data. Views are the commenter’s own, not BankPulse’s.
BankPulse Compliance Evidence Pack — generated 03 Aug 2026 · status cross-checked against RBI’s official withdrawal register (refreshed weekly). Official RBI source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=5598&Mode=0 — Plain-English summary by BankPulse (bankpulse.ai), reviewed by our expert reviewer, CA Amit Jain. Independent platform, not affiliated with the Reserve Bank of India; is our own plain-English paraphrase, not RBI’s original wording.
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