HomeCirculars › RBI/2009-10/501

RRBs: Enhanced KYC/AML norms for PEPs, STR filing, and CDD

Current · Source: Reserve Bank of India · RBI/2009-10/501 · issued 21 Jun 2010 · ~2 min read
Quick answerRBI tightens KYC/AML rules for RRBs: full CDD before opening accounts on suspicion of money laundering; file STR with FIU-IND if unable to verify customer identity; extend enhanced due diligence to PEPs as beneficial owners; Principal Officer must oversee overall compliance.
The rule, in the simplest words
How it plays out — a real example

A KYC & compliance officer in Indore notices a new customer wants to open an account with a large cash deposit but cannot explain where the money came from. Because the officer suspects money laundering, she does a full check (CDD) before opening the account. When the customer cannot prove their identity, she files a report (STR) with FIU-IND and closes the account, following the new rules.

What changed

RBI clarified that when suspicion of money laundering or terrorist financing arises, RRBs must conduct full-scale customer due diligence before opening an account. If the bank cannot verify the true identity of an existing account holder, it must file a Suspicious Transaction Report with FIU-IND. For Politically Exposed Persons, the enhanced CDD and senior management approval requirements now explicitly cover cases where a PEP is the ultimate beneficial owner, not just the account holder. The Principal Officer's role is expanded to include overseeing overall compliance with KYC/AML/CFT guidelines and PMLA obligations.

What it means for you

RRBs must now treat any suspicion of money laundering or terrorist financing as a trigger for full CDD, not just low-risk assessments. If identity verification fails, closing the account alone is insufficient—an STR must be filed. PEP-related enhanced monitoring now extends to beneficial ownership structures, requiring banks to identify and monitor close relatives and beneficial owners. The Principal Officer becomes the single point of accountability for all KYC/AML/CFT compliance, increasing regulatory risk for non-compliance.

What you must do

Who it affects

Regional Rural Banks (RRBs), Compliance officers and Principal Officers of RRBs, Branch managers and account opening staff, AML/KYC teams in RRBs, FIU-IND reporting units

❓ Common questions

When must we file an STR for an existing account?

If you believe you no longer know the true identity of the account holder—for example, due to suspicion of money laundering or terrorist financing—you must file an STR with FIU-IND, even if you close the account.

Does the PEP rule apply only to the account holder?

No. The enhanced CDD and senior management approval requirements also apply when a PEP is the ultimate beneficial owner of an account, and to accounts of close relatives of PEPs.

What is the Principal Officer's expanded role?

The Principal Officer must now oversee and ensure overall compliance with all KYC/AML/CFT guidelines issued by RBI and obligations under PMLA, 2002, not just specific tasks.

📜 Read the original circular — full text as issued by RBI
RBI/2009-10/501 RPCD.CO.RRB.AML.BC.No.86/03.05.33(E)/2009-10 June 21, 2010 The Chairman All Regional Rural Banks (RRBs) Dear Sir, Know Your Customer (KYC) norms/Anti-Money Laundering (AML) standards / Combating of Financing of Terrorism (CFT)/Obligation of banks under Prevention of Money Laundering Act (PMLA), 2002. Please refer to our circular RPCD.RRB.BC.NO. 81/03.05.33(E)/2004-05 dated February 18, 2005 and RPCD.CO.RRB.BC.NO. 27/03.05.33(E)/2009-10 dated September 29,2009 on Know Your Customer (KYC) norms/Anti-Money Laundering (AML) standards / Combating of Financing of Terrorism (CFT)/Obligation of banks under Prevention of Money Laundering Act (PMLA), 2002. Suspicion of money laundering/terrorist financing 2. With a view to preventing banks from being used, intentionally or unintentionally, by criminal elements for money laundering or terrorist financing, it is clarified that whenever there is suspicion of money laundering or terrorist financing or when other factors give rise to a belief that the customer does not, in fact, pose a low risk, banks should carry out full scale customer due diligence (CDD) before opening an account. Filing of STR 3. Kind attention is invited to the guidelines contained in Para 2 (iv) and 8 of the circular RPCD.RRB.BC.NO. 81/03.05.33(E)/2004-05 dated February 18, 2005, in terms of which a bank should not open an account or close an existing account where the bank  is unable to apply appropriate customer due diligence measures. It is clarified that in the circumstances when a bank believes that it would no longer be satisfied that it knows the true identity of the account holder, the bank should also file an STR with FIU-IND. Politically Exposed Persons (PEPs) 4. In terms of instructions contained in Para 5 of circular RPCD.CO.RRB.BC.No. 27/03.05.33(E)/2009-10 dated September 29, 2009 on the subject, in the event of an existing customer or the beneficial owner of an existing account, subsequently becoming a PEP, banks should obtain senior management approval to continue the business relationship and subject the account to the CDD measures as applicable to the customers of PEP category including enhanced monitoring on an ongoing basis. It is clarified that the instructions contained in paragraph 5 of the circular dated September 29, 2009, are also applicable to accounts where a PEP is the ultimate beneficial owner. Further, in regard to PEP accounts, it is reiterated that banks should have appropriate ongoing risk management procedures for identifying and applying enhanced CDD to PEPs, customers who are close relatives of PEPs, and accounts of which a PEP is the ultimate beneficial owner. Principal Officer 5. With reference to Para 9 of the circular dated February 18,2005 referred to above, regarding appointment and responsibility of the Principal Officer, it is clarified that the role and responsibilities of the Principal Officer should include overseeing and ensuring overall compliance with regulatory guidelines on KYC/AML/CFT issued from time to time and obligations under the Prevention of Money Laundering Act, 2002, rules and regulations made thereunder, as amended form time to time. 6. These guidelines are issued under Section 35A of the Banking Regulation Act, 1949. Any contravention thereof or non-compliance shall attract penalties under Banking Regulation Act. 7. Please acknowledge the receipt of circular to our Regional Office concerned. Yours faithfully, (B.P.Vijayendra) Chief General Manager
Reproduced for reference with acknowledgment — Source: Reserve Bank of India · RBI/2009-10/501 · issued 21 Jun 2010. The plain-English explanation above is BankPulse’s own independent summary.
🧰 Tools — save, print, templates & related
Who does what — compliance checklist
🏦 Branch Manager
  • Update KYC/AML policies to mandate full-scale CDD before account opening whenever suspicion of money laundering or terrorist financing arises.
📜 Compliance
  • Ensure that if the bank cannot verify a customer's identity, an STR is filed with FIU-IND before or after account closure.
  • Extend enhanced due diligence and senior management approval to all accounts where a PEP is the ultimate beneficial owner, including close relatives.
  • Revise the Principal Officer's role description to explicitly include oversight of overall KYC/AML/CFT compliance and PMLA obligations.
  • Train frontline and compliance staff on the new triggers for CDD and STR filing, especially for PEP-related accounts.
Grouped from the action items above — a single circular may involve more than one team.
Worked example & action-note template

Example: if you are a Branch Manager at a bank this circular applies to (Regional Rural Banks (RRBs), Compliance officers and Principal Officers of RRBs, Branch managers and account opening staff, AML/KYC teams in RRBs, FIU-IND reporting units), your first concrete step on “RRBs: Enhanced KYC/AML norms for PEPs, STR filing, and CDD” is: “Update KYC/AML policies to mandate full-scale CDD before account opening whenever suspicion of money laundering or terrorist financing arises.” (RBI issued this 21 Jun 2010).

  1. Circular: RBI/2009-10/501 -- RRBs: Enhanced KYC/AML norms for PEPs, STR filing, and CDD
  2. Issued: 21 Jun 2010
  3. Action required: Update KYC/AML policies to mandate full-scale CDD before account opening whenever suspicion of money laundering or terrorist financing arises.
  4. Action required: Ensure that if the bank cannot verify a customer's identity, an STR is filed with FIU-IND before or after account closure.
  5. Action required: Extend enhanced due diligence and senior management approval to all accounts where a PEP is the ultimate beneficial owner, including close relatives.
  6. Action required: Revise the Principal Officer's role description to explicitly include oversight of overall KYC/AML/CFT compliance and PMLA obligations.
  7. Action required: Train frontline and compliance staff on the new triggers for CDD and STR filing, especially for PEP-related accounts.
  8. Owner: ____________ Target date: ____________
  9. Board/committee approval needed? Y / N
  10. Evidence filed in compliance register on: ____________
Built only from this circular’s own published fields — not legal advice; always confirm against the official RBI source.

💬 Banker Discussion

Discuss this circular with fellow bankers — reply, upvote what helps, report what doesn’t belong. Be professional; no client data. Views are the commenter’s own, not BankPulse’s.

Loading comments…
BankPulse Compliance Evidence Pack — generated 03 Aug 2026 · status cross-checked against RBI’s official withdrawal register (refreshed weekly).
Official RBI source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=5734&Mode=0 — Plain-English summary by BankPulse (bankpulse.ai), reviewed by our expert reviewer, CA Amit Jain. Independent platform, not affiliated with the Reserve Bank of India; is our own plain-English paraphrase, not RBI’s original wording.
Public beta — plain-English informational summaries. Always verify against the official RBI source (circular number cited on every page) before making compliance, credit, treasury, audit, or operational decisions. · Join our WhatsApp channel ↗