HomeCirculars › RBI/2009-10/62

RBI Master Circular on Agency Commission for Government Business

Live · in forceNo withdrawal recorded as of 20 Jun 2026. Reviewed by Vikram Jain; always verify against the official RBI source below.
Issued by RBI: 01 Jul 2009  ·  Decoded by BankPulse: 20 Jun 2026, 19:02 IST
⏱ ~2 min read
📄 Official RBI source ↗
Quick answerRBI revised agency commission for government business from turnover to transaction basis effective July 1, 2005 (circular dated July 25, 2005). Receipts: Rs.45/transaction; payments (non-pension): 9 paise per Rs.100 turnover; pension: Rs.60/transaction. PPF (from July 1, 2005) and SCSS (from April 1, 2006) also covered. Banks must maintain records for verification.

What changed

The master circular consolidates and updates previous instructions on agency commission payable to banks for conducting government business. It shifts commission from a turnover-based to a transaction-based model for receipts and pension payments, effective July 1, 2005. For PPF and SCSS, RBI now pays agency commission directly, with Government of India discontinuing separate remuneration; any prior GoI payments will be recovered by RBI.

What it means for you

Banks must adapt their record-keeping to track transactions per branch scroll for claiming commission, as error scrolls are ineligible. The transaction-based model may alter revenue streams from government business, especially for high-volume low-value receipts. Service quality monitoring, particularly for pensioners, will be stricter, requiring banks to ensure efficient pension disbursement.

What you must do

Who it affects

All agency banks handling government business, Banks managing PPF and SCSS transactions, Bank branches processing government receipts and payments, Pension disbursement departments of banks

What is the agency commission rate for pension payments?

Pension payments attract a commission of Rs.60 per transaction, effective from July 1, 2005.

Are error scroll transactions eligible for agency commission?

No, transactions reported in error scrolls are not eligible for agency commission.

How should banks claim commission for PPF and SCSS transactions?

Banks must submit claims in the formats specified in Annex I, II, and III of the circular, with arrears due up to March 31, 2007, submitted by June 10, 2007.

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AI-drafted · 3-model AI consensus fact-check · under the editorial review of Vikram Jain · decoded & published by BankPulse · 20 Jun 2026, 19:02 IST
Official RBI source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=5152&Mode=0 — Plain-English summary by BankPulse (bankpulse.ai), reviewed by Vikram Jain. Independent platform, not affiliated with the Reserve Bank of India; never reproduces RBI text verbatim.