Current · Source: Reserve Bank of India · RBI/2010-11/281 · issued 16 Nov 2010 · ~2 min read
Quick answerRBI now allows AD Category-I banks to repatriate export proceeds via Online Payment Gateway Service Providers (OPGSPs) for exports up to USD 500, subject to due diligence, NOSTRO account setup, and strict repatriation timelines.
The rule, in the simplest words
Banks can let exporters use online payment gateways for sales up to USD 500 (five hundred dollars).
Before working with a gateway, banks must do a careful check (due diligence) to make sure it follows rules.
Banks must open a special foreign‑currency account called a NOSTRO collection account for each gateway, and all money from exporters must go straight into that account, not stay with the gateway.
Money in the NOSTRO account can only be moved to the exporter’s Indian account, paid as a fee to the gateway, or returned to the buyer if the exporter fails to deliver.
The money must be sent back to India and credited to the exporter within seven days of it arriving in the NOSTRO account.
How it plays out — a real example
A gold‑loan officer in Indore helps a small jewelry exporter sell a necklace online to a buyer in the US. He first checks the payment gateway, opens a NOSTRO collection account, and ensures the $400 proceeds are swept into that account. Within seven days, the money is repatriated to India and credited to the exporter’s account, keeping everything compliant and smooth.
What changed
RBI issued formal guidelines for AD Category-I banks to handle export-related receipts through OPGSPs. Previously, some OPGSPs allowed exporters to retain proceeds abroad, violating FEMA. Now, banks must open NOSTRO collection accounts, ensure automatic sweeping of funds, and repatriate proceeds within seven days.
What it means for you
Banks can now legally facilitate small-value e-commerce exports via OPGSPs, but must conduct thorough due diligence and maintain separate NOSTRO accounts. This reduces compliance risk for banks while enabling exporters to use digital payment gateways. Banks must ensure no funds are retained abroad and report transactions to RBI as required.
What you must do
Conduct due diligence on OPGSPs before entering into arrangements.
Obtain one-time permission from RBI before entering into arrangements with OPGSPs.
Open a NOSTRO collection account for each OPGSP or ensure delineation of transactions, and ensure automatic sweeping of funds.
Repatriate export proceeds to India immediately upon importer confirmation and no later than seven days from credit to the NOSTRO account.
Submit transaction information to RBI when advised and reconcile accounts quarterly.
Report details of each arrangement to RBI as and when entered into.
Ensure OPGSPs open a liaison office in India within three months (if already operating) with RBI approval, or before operationalising new arrangements.
Who it affects
AD Category-I banks, Online Payment Gateway Service Providers (OPGSPs), Exporters of goods and services up to USD 500
❓ Common questions
What is the maximum export value covered under these guidelines?
The facility is only for export of goods and services not exceeding USD 500 per transaction.
How quickly must export proceeds be repatriated to India?
Funds must be credited to the exporter's account in India immediately after importer confirmation, and no later than seven days from the date of credit to the NOSTRO collection account.
What are the permitted debits from the NOSTRO collection account?
Only repatriation of export proceeds to India, payment of fee/commission to the OPGSP, and charge back to the importer if the exporter fails obligations.
📜 Read the original circular — full text as issued by RBI
RBI/2010-11/281
A.P. (DIR Series) Circular No. 17
November 16, 2010
To
All Category - I Authorised Dealer Banks
Madam / Sir,
Processing and Settlement of Export related receipts facilitated by Online Payment Gateways
Of late, Online Payment Gateways have emerged as a popular mode of facilitating e-commerce transactions. Some of these Online Payment Gateway Service Providers (OPGSPs) have also been facilitating cross-border transactions. We have recently reviewed the service model provided by these OPGSPs with reference to the provisions of the Foreign Exchange Management Act (FEMA), 1999. It was observed that a few OPGSPs have not only facilitated conclusion of the transactions but also allowed exporters to retain the export proceeds abroad without repatriation resulting in violation of the provisions of FEMA, 1999. Acknowledging however the importance of the services provided by the OPGSPs to the exporters, particularly in facilitating small value export transactions, it has been considered necessary to issue a set of guidelines to cover such e-commerce arrangements.
2. Accordingly, it has been decided to allow the Authorised Dealer Category- l (AD Category-l) banks to offer the facility of repatriation of export related remittances by entering into standing arrangements with OPGSPs, subject to the following conditions:
(i) The AD Category-I banks offering this facility shall carry out the due diligence of the OPGSP.
(ii) This facility shall only be available for export of goods and services of value not exceeding USD 500 (US Dollar five hundred).
(iii) AD Category-I banks providing such facilities shall open a NOSTRO collection account for receipt of the export related payments facilitated through such arrangements. Where the exporters availing of this facility are required to open notional accounts with the OPGSP, it shall be ensured that no funds are allowed to be retained in such accounts and all receipts should be automatically swept and pooled into the NOSTRO collection account opened by the AD Category-I bank.
(iv) A separate NOSTRO collection account may be maintained for each OPGSP or the bank should be able to delineate the transactions in the NOSTRO account of each OPGSP.
(v) The following debits will only be permitted to the NOSTRO collection account opened under this arrangement:
a) Repatriation of funds representing export proceeds to India for credit to the exporters’ account;
(b) Payment of fee/commission to the OPGSP as per the predetermined rates / frequency/ arrangement; and
(c) Charge back to the importer where the exporter has failed in discharging his obligations under the sale contract.
(vi) The balances held in the NOSTRO collection account shall be repatriated and credited to the respective exporter's account with a bank in India immediately on receipt of the confirmation from the importer and, in no case, later than seven days from the date of credit to the NOSTRO collection account.
(vii) AD Category -I banks shall satisfy themselves as to the bonafides of the transactions and ensure that the purpose codes reported to the Reserve Bank in the online payment gateways are appropriate.
(viii) AD Category -I banks shall submit all the relevant information relating to any transaction under this arrangement to the Reserve Bank, as and when advised to do so.
(ix) Each NOSTRO collection account should be subject to reconciliation and audit on a quarterly basis.
(x) Resolution of all payment related complaints of exporters in India shall remain the responsibility of the OPGSP concerned.
(xi) OPGSPs who are already providing such services as per the specific holding-on approvals issued by the Reserve Bank shall open a liaison office in India within three months from the date of this circular, after duly finalizing their arrangement with the AD-Category-I banks and obtaining approval from the Chief General Manager, Reserve Bank of India, Foreign Exchange Department, Central Office, Fort, Mumbai 400 001 for this purpose.
In respect of all new arrangements, the OPGSP shall open a liaison office with the approval of the Reserve Bank before operationalising the arrangement.
3. AD Category-I banks desirous of entering into such an arrangement/s should approach the Chief General Manager, Reserve Bank of India, Foreign Exchange Department, Central Office, Fort, Mumbai 400 001, for obtaining one time permission in this regard and thereafter report the details of each such arrangement as and when entered into.
4. AD Category-I banks may bring the contents of this circular to the notice of their constituents concerned.
5. The directions contained in the circular have been issued under Section 10(4) and Section 11(1) of the Foreign Exchange Management Act, 1999 (42 of 1999) and are without prejudice to permissions / approvals, if any required under any law.
Yours faithfully,
( G. Jaganmohan Rao)
Chief General Manager
Reproduced for reference with acknowledgment — Source: Reserve Bank of India · RBI/2010-11/281 · issued 16 Nov 2010. The plain-English explanation above is BankPulse’s own independent summary.
Example: if you are a Compliance officer at a bank this circular applies to (AD Category-I banks, Online Payment Gateway Service Providers (OPGSPs), Exporters of goods and services up to USD 500), your first concrete step on “RBI Guidelines for OPGSP Export Receipts” is: “Conduct due diligence on OPGSPs before entering into arrangements.” (RBI issued this 16 Nov 2010).
Circular: RBI/2010-11/281 -- RBI Guidelines for OPGSP Export Receipts
Issued: 16 Nov 2010
Action required: Conduct due diligence on OPGSPs before entering into arrangements.
Action required: Obtain one-time permission from RBI before entering into arrangements with OPGSPs.
Action required: Open a NOSTRO collection account for each OPGSP or ensure delineation of transactions, and ensure automatic sweeping of funds.
Action required: Repatriate export proceeds to India immediately upon importer confirmation and no later than seven days from credit to the NOSTRO account.
Action required: Submit transaction information to RBI when advised and reconcile accounts quarterly.
Action required: Report details of each arrangement to RBI as and when entered into.
Action required: Ensure OPGSPs open a liaison office in India within three months (if already operating) with RBI approval, or before operationalising new arrangements.
Owner: ____________ Target date: ____________
Board/committee approval needed? Y / N
Evidence filed in compliance register on: ____________
Built only from this circular’s own published fields — not legal advice; always confirm against the official RBI source.
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BankPulse Compliance Evidence Pack — generated 03 Aug 2026 · status cross-checked against RBI’s official withdrawal register (refreshed weekly). Official RBI source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=6107&Mode=0 — Plain-English summary by BankPulse (bankpulse.ai), reviewed by our expert reviewer, CA Amit Jain. Independent platform, not affiliated with the Reserve Bank of India; is our own plain-English paraphrase, not RBI’s original wording.
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