RBI Licenses High Mark as Credit Information Company
Current · Source: Reserve Bank of India · RBI/2010-11/294 · issued 01 Dec 2010 · ~1 min read
Quick answerRBI granted a Certificate of Registration to High Mark Credit Information Services Pvt. Ltd. on November 25, 2010, allowing it to operate as a credit information company. This adds a new credit bureau for banks to use.
The rule, in the simplest words
RBI (the central bank of India) gave a license to High Mark Credit Information Services on November 25, 2010, so it can now collect and share people's loan and credit history.
Banks must add High Mark to their list of approved credit bureaus (companies that check your credit score) and start sharing data with it.
Lenders should train their loan officers to use High Mark's reports when deciding whether to give a loan.
Banks need to make sure High Mark follows all RBI rules about handling credit information.
How it plays out — a real example
A credit & lending officer in Indore, Priya, updates her bank's system to include High Mark as a new credit bureau. She then sends a batch of customer loan data to High Mark and, the next week, uses a High Mark report to check a farmer's repayment history before approving a gold loan.
What changed
RBI issued a Certificate of Registration to High Mark Credit Information Services Private Limited on November 25, 2010, authorizing it to commence credit information business. This follows similar registrations granted to Experian and Equifax earlier in 2010.
What it means for you
Banks now have access to another credit information company, High Mark, which can provide credit data to support lending decisions. This increases competition among credit bureaus, potentially improving data quality and service. Lenders should integrate High Mark into their credit assessment processes to leverage additional insights.
What you must do
Update your records to include High Mark Credit Information Services as an authorized credit bureau.
Establish data-sharing agreements with High Mark to submit and access credit information.
Train credit teams on using High Mark's reports for loan underwriting and risk assessment.
Monitor High Mark's services for compliance with RBI guidelines on credit information.
Who it affects
All Scheduled Commercial Banks (excluding RRBs), All India Financial Institutions, Credit risk and compliance departments
❓ Common questions
What is the significance of this registration for banks?
It adds High Mark as a new credit information company, giving banks more options for credit data. This can help improve credit risk assessment and reduce information asymmetry.
When did RBI issue the certificate to High Mark?
The certificate was issued on November 25, 2010, as per the circular dated December 1, 2010.
Do banks need to take any action immediately?
Yes, banks should start the process to share data with High Mark and integrate its services into their credit evaluation systems to comply with RBI's credit information framework.
📜 Read the original circular — full text as issued by RBI
RBI/2010-11/294
DBOD No. CID. BC.64/20.16.042/2010-11
December 01, 2010
Chairmen / Managing Directors / CEOs
All Scheduled Commercial Banks (excluding RRBs) &
All India Financial Institutions
Dear Sir,
Grant of ‘Certificate of Registration’ –
For commencing business of Credit Information –
High Mark Credit Information Services Private Limited
Please refer to our circulars DBOD No. DL. 15214/20.16.042/2009-10 dated March 04, 2010 and DL.BC.83/20.16.042/2009-10 dated March 31, 2010 advising the issue of ‘Certificate of Registration’ to Experian Credit Information Company of India Private Ltd. and Equifax Credit Information Services Private Ltd. respectively.
2. We further advise that, on November 25, 2010, we have issued ‘Certificate of Registration’ to High Mark Credit Information Services Private Limited to commence the business of credit information. The address of the company is as follows:
High Mark Credit Information Services Pvt. Ltd.
402, 4th Floor, Sheil Estate
158, C.S.T.Road
Kalina, Santacruz (East)
Mumbai – 400 098
Telephone No :022-6729 0800
Fax No : 022-6729 0801
3. Please acknowledge receipt.
Yours faithfully,
(Vinay Baijal)
Chief General Manager
Reproduced for reference with acknowledgment — Source: Reserve Bank of India · RBI/2010-11/294 · issued 01 Dec 2010. The plain-English explanation above is BankPulse’s own independent summary.
Train credit teams on using High Mark's reports for loan underwriting and risk assessment.
📜 Compliance
Update your records to include High Mark Credit Information Services as an authorized credit bureau.
Establish data-sharing agreements with High Mark to submit and access credit information.
Monitor High Mark's services for compliance with RBI guidelines on credit information.
Grouped from the action items above — a single circular may involve more than one team.
Worked example & action-note template
Example: if you are a Compliance officer at a bank this circular applies to (All Scheduled Commercial Banks (excluding RRBs), All India Financial Institutions, Credit risk and compliance departments), your first concrete step on “RBI Licenses High Mark as Credit Information Company” is: “Update your records to include High Mark Credit Information Services as an authorized credit bureau.” (RBI issued this 01 Dec 2010).
Circular: RBI/2010-11/294 -- RBI Licenses High Mark as Credit Information Company
Issued: 01 Dec 2010
Action required: Update your records to include High Mark Credit Information Services as an authorized credit bureau.
Action required: Establish data-sharing agreements with High Mark to submit and access credit information.
Action required: Train credit teams on using High Mark's reports for loan underwriting and risk assessment.
Action required: Monitor High Mark's services for compliance with RBI guidelines on credit information.
Owner: ____________ Target date: ____________
Board/committee approval needed? Y / N
Evidence filed in compliance register on: ____________
Built only from this circular’s own published fields — not legal advice; always confirm against the official RBI source.
💬 Banker Discussion
Discuss this circular with fellow bankers — reply, upvote what helps, report what doesn’t belong. Be professional; no client data. Views are the commenter’s own, not BankPulse’s.
BankPulse Compliance Evidence Pack — generated 03 Aug 2026 · status cross-checked against RBI’s official withdrawal register (refreshed weekly). Official RBI source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=6124&Mode=0 — Plain-English summary by BankPulse (bankpulse.ai), reviewed by our expert reviewer, CA Amit Jain. Independent platform, not affiliated with the Reserve Bank of India; is our own plain-English paraphrase, not RBI’s original wording.
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