HomeCirculars › RBI/2010-11/350

UCBs: Curbing Money Mule Accounts via KYC/AML Compliance

No longer current — withdrawn, no replacement on file yet
Source: Reserve Bank of India · RBI/2010-11/350 · issued 31 Dec 2010 · ~2 min read
Quick answerRBI warns Primary Urban Co-operative Banks about 'money mules' used to launder fraud proceeds. Banks must strictly follow KYC/AML/CFT norms, update customer data periodically, and monitor transactions to prevent account misuse by criminals recruiting third parties for illegal fund transfers.

What changed

RBI issued a circular on December 31, 2010, reiterating existing KYC/AML/CFT guidelines and highlighting the threat of money mules in fraud schemes like phishing and identity theft. It stressed strict adherence to prevent banks from being exploited for money laundering or terrorist financing.

What it means for you

UCBs face increased regulatory scrutiny to detect and deter money mule operations. Banks must tighten customer due diligence, ensure periodic data updates, and monitor unusual transaction patterns to avoid legal and reputational risks. Non-compliance could lead to enforcement actions and financial losses for both banks and customers.

Historical instruction — do not use for current compliance. This is what was required at the time; it no longer reflects current RBI requirements. If no replacement rule is linked above, that only means none is recorded on our register yet — it does not prove no later applicable rule exists. Confirm on the official RBI source below.

What banks were required to do at the time

Who it affects

All Primary (Urban) Co-operative Banks, Bank compliance and AML teams, Customer onboarding and transaction monitoring departments

❓ Common questions

Regulatory timeline

Built from our lineage records — each fact carries its provenance; missing history simply is not shown (never guessed).

What exactly is a money mule in banking context?

A money mule is a person recruited by criminals to receive deposits or wire transfers into their bank account and then forward the funds to others, often keeping a commission. The mule may be innocent or complicit, and their account can be suspended or face legal action.

How can UCBs minimize money mule operations?

By strictly following RBI's KYC/AML/CFT guidelines, periodically updating customer identification data, and monitoring transactions for unusual activity. This helps prevent accounts from being used for laundering fraud proceeds.

What are common recruitment methods for money mules?

Fraudsters use spam emails, ads on genuine recruitment websites, social networking sites, instant messaging, and newspaper advertisements to recruit money mules, often with fake or outdated contact details.

📜 This document’s life story (1 recorded event, each backed by RBI’s own words)
Repealed by RBI/2025-26/100 — Consolidation of Regulations — Withdrawal of circulars (28 Nov 2025)
RBI’s words: “Official withdrawal register entry #1570: UBD.BPD.No.33/12.05.001/2010-11 — "Operation of Bank Accounts and Money Mules" dated December 31, 2010”
📜 Read the original circular — full text as issued by RBI
RBI/2010-11/350 UBD. BPD. No. 33/12.05.001/2010-11 December 31, 2010 The Chief Executive Officers All Primary (Urban) Co-operative Banks Dear Sir, Operation of bank accounts and money mules Please refer to circular UBD.No. DS. PCB. Cir. 17/13.01.00/2002-03 dated September 18, 2002, UBD PCB. Cir.30/09.161.00/ 2004-05 dated December 15, 2004 and subsequent guidelines on Know Your Customer (KYC) norms/Anti-Money Laundering (AML) standards/ Combating of Financing of Terrorism (CFT) issued by the Reserve Bank with a view to preventing banks from being used, intentionally or unintentionally, by criminal elements for money laundering or terrorist financing activities. 2. It has been brought to our notice that “Money mules” can be used to launder the proceeds of fraud schemes ( e.g., phishing and identity theft) by criminals who gain illegal access to deposit accounts by recruiting third parties to act as “money mules.” In some cases these third parties may be innocent while in others they may be having complicity with the criminals. 3. In a money mule transaction, an individual with a bank account is recruited to receive cheque deposits or wire transfers and then transfer these funds to accounts held on behalf of another person or to other individuals, minus a certain commission payment. Money mules may be recruited by a variety of methods, including spam e-mails, advertisements on genuine recruitment web sites, social networking sites, instant messaging and advertisements in newspapers. When caught, these money mules often have their bank accounts suspended, causing inconvenience and potential financial loss, apart from facing likely legal action for being part of a fraud. Many a time the address and contact details of such mules are found to be fake or not up to date, making it difficult for enforcement agencies to locate the account holder. 4. The operations of such mule accounts can be minimised if banks follow the guidelines contained in the various circulars of the Reserve Bank on Know Your Customer (KYC) norms / Anti-Money Laundering (AML) standards/ Combating of Financing of Terrorism (CFT) / Obligation of banks under PMLA, 2002. UCBs are, therefore, advised to strictly adhere to the guidelines on KYC/AML/CFT issued from time to time and to those relating to periodical updation of customer identification data after the account is opened and also monitor transactions in order to protect themselves and their customers from misuse by such fraudsters. Yours faithfully (Uma Shankar) Chief General Manager
Reproduced for reference with acknowledgment — Source: Reserve Bank of India · RBI/2010-11/350 · issued 31 Dec 2010. The plain-English explanation above is BankPulse’s own independent summary.
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Official RBI source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=6188&Mode=0 — Plain-English summary by BankPulse (bankpulse.ai), reviewed by our expert reviewer, CA Amit Jain. Independent platform, not affiliated with the Reserve Bank of India; is our own plain-English paraphrase, not RBI’s original wording.
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