Current · Source: Reserve Bank of India · RBI/2013-14/100 · issued 01 Jul 2013 · ~2 min read
Quick answerRBI updated agency commission rates effective July 1, 2012 per circular dated July 1, 2013: ₹50 per physical receipt, ₹12 per e-receipt, ₹65 per pension payment, and 5.5 paise per ₹100 turnover for payments other than pension. For PPF and SCSS, RBI pays commission w.e.f. July 1, 2012 at ₹50 per physical receipt, ₹12 per e-receipt, and 5.5 paise per ₹100 turnover for payments, with Government of India discontinuing its remuneration.
The rule, in the simplest words
Banks handling government transactions get standardized commission rates.
E-mode receipts are incentivized at a lower cost.
For PPF and SCSS, banks claim commission directly from RBI, not from the Government of India.
How it plays out — a real example
As an agency-banking (government business) officer in Indore, I need to ensure that our bank updates its internal systems to apply the revised commission rates for government transactions. I also need to submit agency commission claims using the new formats and certificates from Annex-B to receive timely payments.
What changed
RBI revised agency commission rates for government business handled by agency banks, effective July 1, 2012, as per master circular dated July 1, 2013. For PPF and SCSS, RBI now pays commission directly from July 1, 2012, and Government of India discontinued its separate remuneration. New claim formats and certificates are required as per Annex-B.
What it means for you
Banks handling government transactions get standardized commission rates, with e-mode receipts incentivized at lower cost. The shift to single-channel payment for PPF/SCSS simplifies remuneration but requires banks to adjust claim processes. Compliance with new formats is mandatory for timely payments.
What you must do
Update internal systems to apply revised commission rates from July 1, 2012.
Submit agency commission claims using the new formats and certificates from Annex-B.
Ensure branch officials and CAs sign the required certificates, including no pension arrears declaration.
For PPF/SCSS, claim commission only from RBI, not from Government of India.
Who it affects
All agency banks handling Central/State government transactions, Branches processing pension payments, Banks managing PPF and SCSS schemes
❓ Common questions
Regulatory timeline
Stated effective dateeffective July 1, 2012
Decoded by BankPulse2026-06-18 14:18 IST
Built from our lineage records — each fact carries its provenance; missing history simply is not shown (never guessed).
What are the revised agency commission rates for government transactions?
Effective July 1, 2012: ₹50 per physical receipt, ₹12 per e-receipt, ₹65 per pension payment, and 5.5 paise per ₹100 turnover for payments other than pension.
How does this affect PPF and SCSS commission payments?
RBI pays agency commission for PPF and SCSS w.e.f. July 1, 2012 at ₹50 per physical receipt, ₹12 per e-receipt, and 5.5 paise per ₹100 turnover for payments, and Government of India discontinued its separate remuneration.
📜 Read the original circular — full text as issued by RBI
Reproduced for reference with acknowledgment — Source: Reserve Bank of India · RBI/2013-14/100 · issued 01 Jul 2013. The plain-English explanation above is BankPulse’s own independent summary.
Ensure branch officials and CAs sign the required certificates, including no pension arrears declaration.
💻 IT / Systems
Update internal systems to apply revised commission rates from July 1, 2012.
📜 Compliance
Submit agency commission claims using the new formats and certificates from Annex-B.
For PPF/SCSS, claim commission only from RBI, not from Government of India.
Grouped from the action items above — a single circular may involve more than one team.
Worked example & action-note template
Example: if you are an IT/Systems lead at a bank this circular applies to (All agency banks handling Central/State government transactions, Branches processing pension payments, Banks managing PPF and SCSS schemes), your first concrete step on “Agency Commission Rates for Government Business” is: “Update internal systems to apply revised commission rates from July 1, 2012.” (RBI issued this 01 Jul 2013).
Circular: RBI/2013-14/100 -- Agency Commission Rates for Government Business
Issued: 01 Jul 2013
Action required: Update internal systems to apply revised commission rates from July 1, 2012.
Action required: Submit agency commission claims using the new formats and certificates from Annex-B.
Action required: Ensure branch officials and CAs sign the required certificates, including no pension arrears declaration.
Action required: For PPF/SCSS, claim commission only from RBI, not from Government of India.
Owner: ____________ Target date: ____________
Board/committee approval needed? Y / N
Evidence filed in compliance register on: ____________
Built only from this circular’s own published fields — not legal advice; always confirm against the official RBI source.
💬 Banker Discussion
Discuss this circular with fellow bankers — reply, upvote what helps, report what doesn’t belong. Be professional; no client data. Views are the commenter’s own, not BankPulse’s.
BankPulse Compliance Evidence Pack — generated 03 Aug 2026 · status cross-checked against RBI’s official withdrawal register (refreshed weekly). Official RBI source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=8177&Mode=0 — Plain-English summary by BankPulse (bankpulse.ai), reviewed by our expert reviewer, CA Amit Jain. Independent platform, not affiliated with the Reserve Bank of India; is our own plain-English paraphrase, not RBI’s original wording.
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