What changed
RBI directed RRBs to settle claims for missing persons in the Uttarakhand disaster using only the death certificate from the designated officer under the MHA circular and a letter of indemnity. This simplifies the earlier process that required more documentation. For cases not covered by the MHA circular, the existing 2008 circular on missing persons claims remains applicable.
What it means for you
RRBs can now process claims faster for families affected by the Uttarakhand disaster, reducing paperwork and delays. This aligns with government efforts to ease financial distress in disaster-hit areas. Banks must ensure strict adherence to the MHA circular's scope to avoid misuse.
What you must do
- Accept only the MHA-issued death certificate and letter of indemnity for claims under this circular.
- Apply the existing 2008 circular for missing persons claims not covered by the MHA circular.
- Acknowledge receipt of this circular to your respective RBI Regional Office.
- Train staff on the simplified documentation requirements to ensure consistent processing.
Who it affects
Regional Rural Banks (RRBs), Claimants of missing persons in the Uttarakhand disaster, RBI Regional Offices
What documents are needed for settling claims under this circular?
Only two documents: the death certificate issued by the designated officer under the MHA circular and a letter of indemnity.
Does this circular apply to all missing persons cases?
No, it applies only to missing persons covered by the MHA circular related to the Uttarakhand disaster in June 2013. Other cases follow the 2008 circular.