HomeCirculars › RBI/2013-14/614

DEAF Scheme 2014: Operational Guidelines for Banks

Current · Source: Reserve Bank of India · RBI/2013-14/614 · issued 27 May 2014 · ~2 min read
Quick answerRBI operationalized the Depositor Education and Awareness Fund (DEAF) Scheme, requiring banks to transfer unclaimed deposits (inoperative for 10+ years) to the Fund via E-Kuber portal by June 30, 2014, and monthly thereafter, using unique Bank DEAF Codes.
The rule, in the simplest words
How it plays out — a real example

A forex & trade-finance officer in Indore, Priya, is checking her bank's old accounts. She finds a savings account that hasn't been used since 2004, with ₹5,000 and some interest. She uses the bank's unique DEAF Code to transfer this money to the DEAF fund through the E-Kuber portal before the June 30 deadline, and also fills in the details showing it came from an interest-bearing account.

What changed

The DEAF Scheme, notified on May 24, 2014, mandates banks to transfer cumulative unclaimed balances (including interest) as of May 23, 2014, to the Fund by June 30, 2014. Subsequently, monthly transfers of amounts becoming due (unclaimed for ten years or more) must be made on the last working day of the following month. All remittances must be in electronic form through the E-Kuber portal, using a unique Bank DEAF Code assigned by RBI.

What it means for you

Banks must now systematically identify and transfer unclaimed deposits to the DEAF account, ensuring compliance with Section 26A of the Banking Regulation Act. This reduces the burden of managing long-dormant accounts and enhances depositor protection through a centralized fund. Banks need to integrate their systems with E-Kuber for electronic remittances and maintain detailed breakup of deposits (interest-bearing, non-interest-bearing, other credits) for each transfer.

What you must do

Who it affects

All Scheduled Commercial Banks including RRBs and LABs, Urban Co-operative Banks, State Co-operative Banks, District Central Co-operative Banks

❓ Common questions

What is the deadline for the initial transfer under the DEAF Scheme?

Banks must transfer the cumulative unclaimed balances as of May 23, 2014, to the DEAF account by June 30, 2014, before close of banking hours.

How should banks remit amounts to the DEAF account?

All remittances must be made electronically through the E-Kuber portal using the 'DEAF Service' facility, crediting the designated account 'DEAF Account 161001006009' with RBI.

What details must banks provide when transferring funds to DEAF?

Banks must furnish their unique Bank DEAF Code and a detailed breakup of deposits including number of accounts and amounts for interest-bearing, non-interest-bearing, and other credits.

📜 Read the original circular — full text as issued by RBI
RBI/2013-14/614 DBOD.No.DEAF Cell.BC.114/30.01.002/2013-14 May 27, 2014 The Chairman and Managing Director / Chief Executive Officers All Scheduled Commercial Banks including RRBs and LABs / Urban Co-operative Banks / State Co-operative Banks / District Central Co-operative Banks. Dear Sir/Madam, The Depositor Education and Awareness Fund Scheme, 2014 –Section 26A of Banking Regulation Act, 1949- Operational Guidelines Please refer to circular DBOD.No.DEAF Cell.BC.101/30.01.002/2013-14 dated March 21, 2014 and Depositor Education and Awareness Fund Scheme, 2014 (Scheme) enclosed therewith. In this connection it is advised that the Scheme has been notified in the Official Gazette on May 24, 2014 and a copy thereof is attached . As per paragraph 3(vi) of the Scheme, banks shall calculate the cumulative balances in all accounts along with interest accrued, as on the day prior to the effective date, i.e May 23, 2014 and such amounts due should be transferred to the Depositor Education and Awareness Fund (Fund) on June 30, 2014 (before the close of banking hours). Subsequently, as mentioned in paragraph 3(vii) of the Scheme, banks shall transfer to the Fund the amounts becoming due in each calendar month (i.e. proceeds of the inoperative accounts and balances remaining unclaimed for ten years or more) as specified in the Scheme and the interest accrued thereon on the last working day of the subsequent month. Crediting the Fund in Electronic form only 2. We advise that banks shall remit the amounts due (as defined in the Scheme), in electronic form through portal facility of the E-Kuber (Core Banking Solution) of Reserve Bank of India (RBI), to a designated account created for the Scheme, viz. “ DEAF Account 161001006009” . All banks are advised to generate a single entry for remitting the amounts to the Fund. Accordingly, the amount required to be transferred to the Fund in terms of paragraphs 3(vi) and 3(vii) of the Scheme, can be credited to the Depositor Education and Awareness Fund (DEAF) Account, specified above, maintained with RBI (within banking hours) on the last working day of the month. Further each bank has been allotted a unique “Bank DEAF Code” by the RBI, for operating the Fund which is given in Annex I . Every bank remitting amount to the DEAF Account should indicate its unique “Bank DEAF Code” . Procedure to be followed by banks for crediting the Fund 3. (i) Own Account – This facility is available under the service “DEAF Service” of the E-Kuber portal. When a bank is crediting its own amount due to the Fund it should furnish its DEAF code (bank specific DEAF code is given in Annex I) in the “Bank DEAF Code” field and the detailed breakup (number of accounts and amount) of the deposits viz. interest bearing, non-interest bearing deposits and other credits (i.e., any amount other than deposits remaining unclaimed as defined in paragraph 3(iii) of the Scheme), in the fields provided for the same, of the aforementioned service in the portal. Other credits would be non-interest bearing. (ii) Members’ Account - In case of a bank remitting amounts due of member/ other banks (banks not having current account with RBI) who approach the bank for remitting such amounts to the Fund, the bank should not consolidate the amounts of all banks, instead they should separately remit the amount due bank-wise, for the amount to be credited to the Fund. In the Bank DEAF Code field available in the DEAF Service of E-Kuber, bank should provide appropriate Bank DEAF Code of the member/other bank, whose funds are being transferred. Also, the detailed breakup (number of accounts and amount) of the deposits viz. interest bearing deposits, non-interest bearing deposits and other credits should be provided in the fields designated for the same. Other credits would be non-interest bearing. Further, it is advised that while making payment towards claims/refunds from the Fund of members / other banks, RBI would credit the account of the sponsor bank from where the credits would flow to the member / other banks. Returns prescribed 4. In terms of paragraph 5 of the Scheme, banks shall, furnish returns duly audited to RBI in the form and manner prescribed. In this regard, all banks are advised to furnish returns duly audited as per details given below:- Form I- Banks shall submit a consolidated return on the date of transferring the amount to the Fund furnishing the total amount credited (indicating separately the amount of interest bearing deposits, non-interest bearing deposits and other credits transferred). For each tranche transferred to the Fund, banks shall maintain complete details viz., name of customer, account number, amount, including interest accrued, transferred to the Fund, date of transfer to the Fund and other related documents, etc. These details/documents shall be maintained by the banks tranche-wise. Form II- A monthly return to be submitted by the bank for the total amount of funds transferred to the Fund (indicating interest bearing deposits, non-interest bearing deposits and other credits). The return shall be forwarded by 15th of the succeeding month. Form III - In terms of paragraph 4 (i) of the Scheme, in case of demand from a customer/ depositor whose unclaimed amount/deposit had been transferred to Fund, banks shall repay the customer/depositor, along with interest, if applicable, and lodge a claim for refund from the Fund for an equivalent amount paid to the customer/depositor. In case of any claim for refund of the part amount by the depositor, whose unclaimed amount/inoperative deposit had been transferred to the Fund, the bank shall claim the entire amount transferred to the Fund in respect of such depositor along with interest payable, if any, from the Fund. The details of the refund made by a bank in each calendar month should be furnished in Form III by 15th of the subsequent month. Form III should give details i.e., the name of the customer/ depositor, date of transfer of the amount to the Fund, date of payment of the amount to the customer, rate of interest claimed from the Fund etc. The return may be forwarded by 15th of the succeeding month to which the claim pertains so as to enable the Reserve Bank to process the same and refund the amount on the last working day of the month. Any return received after 15th of the succeeding month to which the claim pertains, would be processed in the subsequent month. Form IV– A monthly consolidated return for claims made by the bank from the Fund may be forwarded by 15th of the succeeding month. Form V - A yearly return indicating item-wise details of amount due outstanding at the year end may be submitted within thirty days after the close of each calendar year. 5. We advise that banks may necessarily furnish the above returns, even if it is a nil return, to the RBI at the periodicity indicated above. The formats of the above returns are enclosed. Audit 6. On the date of transferring the amount to the Fund, the bank should maintain customer-wise details verified by the concurrent auditors, including payment of up-to-date interest accrued, that has been credited to the deposit account till the date of transfer to the Fund, with respect to interest bearing deposits. With respect to non-interest bearing deposits and other credits transferred to the Fund, customer-wise details, duly audited, should be maintained with the bank. The concurrent auditors should also verify and certify that, as per the banks’ books, the returns have been correctly compiled by the bank in the monthly and yearly returns submitted to RBI. The above returns shall also be verified by the statutory auditors at the time of annual audit and an Annual Certificate shall be obtained from statutory auditors and forwarded to RBI, certifying that the returns have been correctly compiled by the bank. Authorized Signatories 7. The banks are advised to furnish true copy of the Resolution of the Board of Directors authorising two officials designated as authorized signatories, who would operate the account jointly, for the claims/refund on behalf of the bank from the Fund. The specimen signatures of the authorised signatories may be duly attested by the Chairman, Executive Director or Chief Executive Officer. The specimen signature of the authorized signatories along with Board Resolution may be forwarded as per the Annex II . Disclosure in Notes to Accounts 8. All such unclaimed liabilities (where amount due has been transferred to DEAF) may be reflected as “Contingent Liability – Others, items for which the bank is contingently liable” under Schedule 12 of the annual financial statements. Banks are also advised to disclose the amounts transferred to DEAF under the notes to accounts as per the format given below. (Amounts in Rs. crore)
Reproduced for reference with acknowledgment — Source: Reserve Bank of India · RBI/2013-14/614 · issued 27 May 2014. The plain-English explanation above is BankPulse’s own independent summary.
🧰 Tools — save, print, templates & related
Who does what — compliance checklist
💻 IT / Systems
  • Set up monthly transfers of amounts becoming due (inoperative accounts/unclaimed balances) on the last working day of the subsequent month via E-Kuber portal.
  • Provide detailed breakup (number of accounts and amount) for interest-bearing, non-interest-bearing, and other credits in the DEAF Service portal fields.
📜 Compliance
  • Calculate cumulative balances (including interest) in all accounts unclaimed for ten years or more as of May 23, 2014, and transfer to DEAF account by June 30, 2014.
  • Obtain and use your unique Bank DEAF Code (from Annex I) for all remittances, ensuring correct code for own or member bank transfers.
  • Prepare audited returns as per paragraph 5 of the Scheme for submission to RBI.
Grouped from the action items above — a single circular may involve more than one team.
Worked example & action-note template

Example: if you are a Compliance officer at a bank this circular applies to (All Scheduled Commercial Banks including RRBs and LABs, Urban Co-operative Banks, State Co-operative Banks, District Central Co-operative Banks), your first concrete step on “DEAF Scheme 2014: Operational Guidelines for Banks” is: “Calculate cumulative balances (including interest) in all accounts unclaimed for ten years or more as of May 23, 2014, and transfer to DEAF account by June 30, 2014.” (RBI issued this 27 May 2014).

  1. Circular: RBI/2013-14/614 -- DEAF Scheme 2014: Operational Guidelines for Banks
  2. Issued: 27 May 2014
  3. Action required: Calculate cumulative balances (including interest) in all accounts unclaimed for ten years or more as of May 23, 2014, and transfer to DEAF account by June 30, 2014.
  4. Action required: Set up monthly transfers of amounts becoming due (inoperative accounts/unclaimed balances) on the last working day of the subsequent month via E-Kuber portal.
  5. Action required: Obtain and use your unique Bank DEAF Code (from Annex I) for all remittances, ensuring correct code for own or member bank transfers.
  6. Action required: Provide detailed breakup (number of accounts and amount) for interest-bearing, non-interest-bearing, and other credits in the DEAF Service portal fields.
  7. Action required: Prepare audited returns as per paragraph 5 of the Scheme for submission to RBI.
  8. Owner: ____________ Target date: ____________
  9. Board/committee approval needed? Y / N
  10. Evidence filed in compliance register on: ____________
Built only from this circular’s own published fields — not legal advice; always confirm against the official RBI source.

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Official RBI source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=8907&Mode=0 — Plain-English summary by BankPulse (bankpulse.ai), reviewed by our expert reviewer, CA Amit Jain. Independent platform, not affiliated with the Reserve Bank of India; is our own plain-English paraphrase, not RBI’s original wording.
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