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Master Circular on Agency Commission for Government Business

Live · in forceNo withdrawal recorded as of 19 Jun 2026. Reviewed by Vikram Jain; always verify against the official RBI source below.
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Quick answerRBI updated its master circular on agency commission for banks handling government business, effective April 1, 2021. It consolidates instructions on eligible transactions, commission rates, and exclusions, including own tax payments and certain borrowings. Banks must follow updated guidelines for claims.

What changed

RBI revised and updated the master circular on conduct of government business by agency banks, consolidating instructions issued up to March 31, 2021. The previous circular from July 1, 2020, was replaced. Key updates include clarifications on eligibility for stamp duty collection and exclusion of own tax liabilities from commission claims.

What it means for you

Agency banks must align their commission claims with the updated circular to ensure compliance. Transactions like own tax payments and certain state borrowings remain ineligible for commission. Banks collecting stamp duty via physical or e-challan can claim commission only if they don't charge the public or receive separate remuneration from the state government.

What you must do

Who it affects

All agency banks appointed under Section 45 of the RBI Act, 1934, Branches handling government revenue receipts, payments, and pension disbursements, Banks involved in Small Savings Schemes and stamp duty collection

Are state government borrowings from financial institutions eligible for agency commission?

No, short-term or long-term borrowings of state governments raised directly from financial institutions and banks are not eligible for agency commission, as they are not considered general banking business.

Can we claim agency commission for collecting stamp duty via e-challan?

Yes, if the bank collects stamp duty through physical or e-mode (challan based) and does not charge the public or receive separate remuneration from the state government for this work, it is eligible for agency commission.

What happens if we pay our own tax liabilities through our branches?

Such transactions must be indicated separately in the scroll and are not eligible for agency commission. Banks must provide a certificate excluding own tax liabilities from commission claims.

Track this rule
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Official source: RBI/2021-22/07 on rbi.org.in ↗
AI-drafted · 3-model AI consensus fact-check · under the editorial review of Vikram Jain · published · 19 Jun 2026, 12:25 IST
Official RBI source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=12058&Mode=0 — Plain-English summary by BankPulse (bankpulse.ai), reviewed by Vikram Jain. Independent platform, not affiliated with the Reserve Bank of India; never reproduces RBI text verbatim.