HomeCirculars › RBI/2021-22/140

Payments & Small Finance Banks Now Eligible for Govt Agency Business

Live · in forceNo withdrawal recorded as of 19 Jun 2026. Reviewed by Vikram Jain; always verify against the official RBI source below.
⏱ ~1 min read
Quick answerRBI now allows scheduled payments banks and small finance banks to conduct government agency business, subject to regulatory compliance and an agreement with RBI. This expands their role in handling government transactions.

What changed

The RBI circular dated December 15, 2021 extends eligibility for government agency business to scheduled payments banks and scheduled small finance banks, subject to compliance with the conditions in the May 10, 2021 circular and execution of an agreement with RBI.

What it means for you

This opens a new revenue stream for payments banks and small finance banks through government business fees. It also increases competition in government transaction handling, potentially improving service reach in underserved areas. Banks must ensure full compliance with existing regulatory frameworks to qualify.

What you must do

Who it affects

Scheduled Payments Banks, Scheduled Small Finance Banks, RBI's agency banking network, Government departments handling cash and tax collections

What is government agency business?

It involves banks acting as agents of RBI to handle government transactions like tax collections, pension payments, and other government receipts and payments.

Do payments banks and small finance banks need a separate agreement with RBI?

Yes, they must execute an agreement with RBI to be appointed as agents, provided they comply with the regulatory framework.

Are there any new conditions beyond the May 2021 circular?

No, the same instructions and conditions from the May 10, 2021 circular apply to these banks as well.

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Official source: RBI/2021-22/140 on rbi.org.in ↗
AI-drafted · 3-model AI consensus fact-check · under the editorial review of Vikram Jain · published · 19 Jun 2026, 10:46 IST
Official RBI source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=12209&Mode=0 — Plain-English summary by BankPulse (bankpulse.ai), reviewed by Vikram Jain. Independent platform, not affiliated with the Reserve Bank of India; never reproduces RBI text verbatim.