Current · Source: Reserve Bank of India · RBI/2024-25/05 · issued 01 Apr 2024 · ~2 min read
Quick answerRBI consolidated all SHG-Bank Linkage guidelines into one master circular, effective April 1, 2024. Banks must meet entire credit needs of SHG members, simplify procedures, and include SHG lending in all credit plans. Key features: savings accounts for all SHGs, flexible loan ratios, and hassle-free financing.
The rule, in the simplest words
Banks must meet the entire credit needs of SHG members, including income generation, social needs, and debt swapping.
Simplified KYC procedures and flexible loan ratios (up to 1:4 savings-to-loan) apply to SHGs, reducing compliance burden.
Banks should provide adequate incentives to branches and establish hassle-free lending processes for SHGs.
How it plays out — a real example
An agri & priority-sector lending officer in Indore, working for a Scheduled Commercial Bank, ensures that the bank meets the entire credit requirements of a local SHG, including income generation activities, social needs, and debt swapping. She simplifies the KYC procedures and offers flexible loan ratios to the SHG, making the lending process hassle-free and efficient.
What changed
RBI issued a master circular consolidating all existing guidelines on the SHG-Bank Linkage Programme as of March 31, 2024. No new policy changes were introduced; the circular merely compiles previous instructions into a single document for easier reference.
What it means for you
Banks must now refer to this single master circular for all SHG lending norms, ensuring uniformity. The emphasis on meeting full credit requirements—including income generation, social needs, and debt swapping—remains unchanged. Simplified KYC and flexible loan ratios (up to 1:4 savings-to-loan, with discretion for matured SHGs) continue to apply, reducing compliance burden.
What you must do
Update internal policies to align with the consolidated master circular on SHG-Bank Linkage.
Ensure all branches include SHG lending in block, district, and state credit plans.
Train staff on simplified KYC procedures for SHGs as per Master Direction on KYC.
Adopt hassle-free lending processes with minimal documentation for SHGs.
Monitor that SHG credit covers income generation, social needs, and debt swapping as per budget announcement.
Who it affects
All Scheduled Commercial Banks, SHG members and women-led groups, Bank branch managers handling rural credit, NABARD and other rural finance institutions
❓ Common questions
Regulatory timeline
Stated effective dateeffective April 1, 2024
Decoded by BankPulse2026-06-18 03:31 IST
Built from our lineage records — each fact carries its provenance; missing history simply is not shown (never guessed).
Can unregistered SHGs open savings accounts?
Yes, both registered and unregistered SHGs can open savings bank accounts, even if they haven't availed credit earlier, subject to simplified KYC norms.
What is the maximum loan-to-savings ratio for SHGs?
Loans can range from 1:1 to 1:4 of savings. For matured SHGs, banks may lend beyond four times savings at their discretion.
Does this circular introduce any new requirements?
No, it consolidates existing guidelines up to March 31, 2024. Banks should continue following previous instructions on SHG financing.
📜 Read the original circular — full text as issued by RBI
RBI/2024-25/05
FIDD.CO.FID.BC.No.1/12.01.033/2024-25
April 01, 2024
The Chairman/ Managing Director/
Chief Executive Officer
All Scheduled Commercial Banks
Madam/Dear Sir
Master Circular on SHG-Bank Linkage Programme
The Reserve Bank of India has, from time to time, issued a number of guidelines/instructions to banks on SHG-Bank Linkage Programme. In order to enable banks to have instructions at one place, the Master Circular incorporating the existing guidelines/ instructions on the subject has been updated and enclosed. This Master Circular consolidates the circulars issued by Reserve Bank on the subject up to March 31, 2024, as indicated in the Appendix .
Yours faithfully
(Nisha Nambiar)
Chief General Manager-in-Charge
Encl: As above
Master Circular on SHG-Bank Linkage Programme
Self Help Groups have the potential to bring together the formal banking structure and the rural poor for mutual benefit. Studies conducted by NABARD in a few states to assess the impact of the linkage project have brought out encouraging and positive features like increase in loan volume of the SHGs, definite shift in the loaning pattern of the members from non-income generating activities to production activities, nearly 100 per cent recovery performance, significant reduction in the transaction costs for both the banks and the borrowers etc., besides leading to a gradual increase in the income level of the SHG members. Another significant feature observed in the linkage project is that about 85 per cent of the groups linked with banks were formed exclusively by women.
2. Recognizing the importance of SHG Bank linkage, banks have been advised to meet the entire credit requirements of SHG members, as envisaged in Paragraph 93 of the Union Budget announcement for the year 2008-09, made by the Honorable Finance Minister, wherein it was stated as under: "Banks will be encouraged to embrace the concept of Total Financial Inclusion. Government will request all scheduled commercial banks to follow the example set by some public sector banks and meet the entire credit requirements of SHG members, namely, (a) income generation activities, (b) social needs like housing, education, marriage, etc. and (c) debt swapping". Linking of SHGs with banks has thus been emphasized in the Monetary Policy Statements of Reserve Bank of India and Union Budget announcements from time to time and various guidelines have been issued to banks in this regard.
3. Banks should provide adequate incentives to their branches in financing the Self Help Groups (SHGs) and establish linkages with them, making the procedures simple and easy. The group dynamics of working of the SHGs need neither be regulated nor formal structures imposed or insisted upon. The approach to financing of SHGs should be totally hassle-free and may also include consumption expenditures. Accordingly, the following guidelines should be adhered to enable effective linkage of SHGs with the banking sector.
4. Opening of Savings Bank A/C
The SHGs, registered or unregistered, which are engaged in promoting savings habit among their members are eligible to open savings bank accounts with banks. These SHGs need not necessarily have already availed of credit facilities from banks before opening savings bank accounts. The instructions on simplified Customer Due Diligence (CDD) applicable to SHGs as prescribed in Chapter VI of the Master Direction - Know Your Customer (KYC) Direction, 2016 (as updated from time to time) shall be adhered to.
5. Lending to SHGs
a) Bank lending to SHGs should be included in branch credit plan, block credit plan, district credit plan and state credit plan of each bank. Utmost priority should be accorded to the sector in preparation of these plans. It should also form an integral part of the bank’s corporate credit plan.
b) As per operational guidelines issued by NABARD, SHGs may be sanctioned savings linked loans by banks (varying from a saving to loan ratio of 1:1 to 1:4). However, in case of matured SHGs, loans may be given beyond the limit of four times the savings as per the discretion of the bank.
c) A simple system requiring minimum procedures and documentation is a precondition for augmenting flow of credit to SHGs. Banks should strive to remove all operational irritants and make arrangements to expeditiously sanction and disburse credit by delegating adequate sanctioning powers to branch managers. The loan application forms, procedures and documents should be made simple. It would help in providing prompt and hassle-free credit.
6. Interest rates
The banks would have the discretion to decide on the interest rates applicable to loans given to Self Help Groups/member beneficiaries, subject to regulatory guidelines on interest rate on advances contained in Master Direction - Reserve Bank of India (Interest Rate on Advances) Directions, 2016 issued vide DBR.Dir.No.85/13.03.00/2015-16 dated March 3, 2016 , as amended from time to time”.
7. Service/ Processing charges
No loan related and ad hoc service charges/inspection charges should be levied on priority sector loans up to ₹25,000. In the case of eligible priority sector loans to SHGs/ JLGs, this limit will be applicable per member and not to the group as a whole.
8. Separate Segment under priority sector
Loans to SHGs are allowed to be classified under Priority Sector Lending (PSL) under the respective categories viz Agriculture, MSME, Social Infrastructure and others, subject to extant guidelines of Master Directions – Priority Sector Lending (PSL) – Targets and Classification issued vide Master Directions FIDD.CO.Plan.BC.5/04.09.01/2020-21 dated September 4, 2020 , as amended from time to time.
9. Presence of defaulters in SHGs
Defaults by a few members of SHGs and/or their family members to the financing bank should not ordinarily come in the way of financing SHGs per se by banks, provided the SHG is not in default. However, the bank loan may not be utilized by the SHG for financing a defaulter member to the bank.
10. Capacity Building and Training
a) Banks may initiate suitable steps to internalize the SHGs linkage project and organize exclusive short duration programmes for the field level functionaries. In addition, suitable awareness/sensitization programmes may be conducted for their middle level controlling officers as well as senior officers.
b) Banks shall refer to instructions on Financial Literacy by FLCs and rural branches – Policy review vide Circular FIDD.FLC.BC.No.22/12.01.018/2016-17 dated March 02, 2017 conducting tailored programs targeting SHGs .
11. Monitoring and Review of SHG Lending
Considering the potential of SHGs, banks shall closely monitor the progress regularly at various levels. In order to give a boost to the ongoing SHG bank linkage programme for credit flow to the unorganized sector, monitoring of SHG bank linkage programme shall be a regular item on the agenda for discussion at the SLBC and DCC meetings. It should be reviewed at the highest corporate level on a quarterly basis. Further, progress of the programme may be reviewed by banks at regular intervals. The progress under SHG-BLP, as prescribed vide RBI letter FIDD.CO.FID.No.3387/12.01.033/2017-18 dated April 26, 2018 shall be reported to NABARD (Micro Credit Innovations Department), Mumbai, on a quarterly basis, and the returns in the prescribed format shall be submitted within 15 days from due date.
12. Reporting to CICs
Recognizing the importance of credit information reporting in respect of the SHG members for financial inclusion, banks are advised to adhere to the guidelines on Credit information reporting in respect of Self Help Group (SHG) members dated June 16, 2016 and Credit information reporting in respect of Self Help Group (SHG) members dated January 14, 2016 .
Appendix
List of Circulars consolidated in the Master Circular
Sr. No.
Reproduced for reference with acknowledgment — Source: Reserve Bank of India · RBI/2024-25/05 · issued 01 Apr 2024. The plain-English explanation above is BankPulse’s own independent summary.
Ensure all branches include SHG lending in block, district, and state credit plans.
📜 Compliance
Update internal policies to align with the consolidated master circular on SHG-Bank Linkage.
Train staff on simplified KYC procedures for SHGs as per Master Direction on KYC.
Adopt hassle-free lending processes with minimal documentation for SHGs.
Monitor that SHG credit covers income generation, social needs, and debt swapping as per budget announcement.
Grouped from the action items above — a single circular may involve more than one team.
Worked example & action-note template
Example: if you are a Compliance officer at a bank this circular applies to (All Scheduled Commercial Banks, SHG members and women-led groups, Bank branch managers handling rural credit, NABARD and other rural finance institutions), your first concrete step on “Master Circular on SHG-Bank Linkage Programme” is: “Update internal policies to align with the consolidated master circular on SHG-Bank Linkage.” (RBI issued this 01 Apr 2024).
Circular: RBI/2024-25/05 -- Master Circular on SHG-Bank Linkage Programme
Issued: 01 Apr 2024
Action required: Update internal policies to align with the consolidated master circular on SHG-Bank Linkage.
Action required: Ensure all branches include SHG lending in block, district, and state credit plans.
Action required: Train staff on simplified KYC procedures for SHGs as per Master Direction on KYC.
Action required: Adopt hassle-free lending processes with minimal documentation for SHGs.
Action required: Monitor that SHG credit covers income generation, social needs, and debt swapping as per budget announcement.
Owner: ____________ Target date: ____________
Board/committee approval needed? Y / N
Evidence filed in compliance register on: ____________
Built only from this circular’s own published fields — not legal advice; always confirm against the official RBI source.
💬 Banker Discussion
Discuss this circular with fellow bankers — reply, upvote what helps, report what doesn’t belong. Be professional; no client data. Views are the commenter’s own, not BankPulse’s.
BankPulse Compliance Evidence Pack — generated 03 Aug 2026 · status cross-checked against RBI’s official withdrawal register (refreshed weekly). Official RBI source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=12649&Mode=0 — Plain-English summary by BankPulse (bankpulse.ai), reviewed by our expert reviewer, CA Amit Jain. Independent platform, not affiliated with the Reserve Bank of India; is our own plain-English paraphrase, not RBI’s original wording.
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