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RBI issues operative guidelines for mobile banking

Live · in forceNo withdrawal recorded as of 22 Jun 2026. Reviewed by Vikram Jain; always verify against the official RBI source below.
Issued by RBI: FY 2008-09  ·  Decoded by BankPulse: 20 Jun 2026, 22:37 IST
⏱ ~1 min read
📄 Official RBI source ↗
Quick answerRBI has released operating guidelines for mobile banking, effective immediately, to ensure a level playing field as the technology gains importance. Banks must adopt these rules under the Payment and Settlement Systems Act, 2007.

What changed

RBI issued a set of operating guidelines for mobile banking transactions in India, effective immediately from the date of the circular (October 8, 2008). These guidelines were finalized after a wide consultative process and are issued under Section 18 of the Payment and Settlement Systems Act, 2007.

What it means for you

Banks must now comply with these new guidelines to offer mobile banking services, ensuring uniformity and security. The guidelines aim to create a level playing field among all banks as mobile banking adoption grows. Non-compliance could affect a bank's ability to offer mobile banking services.

What you must do

Who it affects

All scheduled commercial banks including RRBs, Urban co-operative banks, State co-operative banks, District central co-operative banks

What is the legal basis for these mobile banking guidelines?

The guidelines are issued under Section 18 of the Payment and Settlement Systems Act, 2007, without prejudice to other approvals required under any other law.

When do these guidelines become effective?

The guidelines are operational with immediate effect from the date of the circular, October 8, 2008.

Which banks are covered by these guidelines?

All scheduled commercial banks including Regional Rural Banks, urban co-operative banks, state co-operative banks, and district central co-operative banks.

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AI-drafted · 3-model AI consensus fact-check · under the editorial review of Vikram Jain · decoded & published by BankPulse · 20 Jun 2026, 22:37 IST
Official RBI source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=4524&Mode=0 — Plain-English summary by BankPulse (bankpulse.ai), reviewed by Vikram Jain. Independent platform, not affiliated with the Reserve Bank of India; never reproduces RBI text verbatim.