Escrow Account Protection for Prepaid Payment Instruments
Current · Source: Reserve Bank of India · RBI/2010-11/289 · issued 24 Nov 2010 · ~2 min read
Quick answerRBI mandates banks to add a clause in escrow agreements for non-bank prepaid payment issuers, ensuring escrow funds are used first to pay merchants and instrument holders in case of issuer liquidation or bankruptcy.
The rule, in the simplest words
Banks must add a special clause to escrow agreements with non-bank prepaid payment issuers.
This clause ensures that escrow funds are used to pay merchants and instrument holders first in case of issuer liquidation or bankruptcy.
Banks must register this charge with the Registrar of Companies under Section 125 of the Companies Act, 1956.
How it plays out — a real example
A credit & lending officer in Indore, Mr. Kumar, ensures that all new and renewed escrow agreements with non-bank prepaid payment issuers include the mandated clause. He also registers the charge of prepaid instrument holders and merchant establishments with the Registrar of Companies, following RBI guidelines to protect merchants and instrument holders from credit risk.
What changed
RBI reviewed existing escrow arrangements for non-bank prepaid payment instrument issuers and decided to mandate an exclusive clause in the agreement between the issuer/operator and the bank maintaining the escrow account. This clause ensures that in the event of the issuer's liquidation or bankruptcy, the bank uses the escrow funds only to pay merchants and instrument holders, ahead of other creditors.
What it means for you
Banks must now update all escrow account agreements with non-bank prepaid payment issuers to include a specific charge clause protecting merchants and instrument holders. This gives these parties priority claim over escrow funds if the issuer fails, reducing their credit risk. Banks also need to register this charge with the Registrar of Companies under Section 125 of the Companies Act, 1956.
What you must do
Insert the mandated clause (as per Para 4 of the circular) into all new and renewed escrow agreements with non-bank prepaid payment issuers.
Register the charge of prepaid instrument holders and merchant establishments with the Registrar of Companies under Section 125 of the Companies Act, 1956.
Ensure compliance and confirm to RBI office by February 28, 2011.
Review existing escrow agreements and amend them at renewal to include the new clause.
Who it affects
All scheduled commercial banks maintaining escrow accounts for non-bank prepaid payment instrument issuers, Non-bank entities issuing prepaid payment instruments, Merchant establishments accepting prepaid payment instruments, Holders of prepaid payment instruments
Built from our lineage records — each fact carries its provenance; missing history simply is not shown (never guessed).
What is the key change in escrow account agreements for prepaid payment instruments?
Banks must now include a clause that gives merchants and instrument holders priority claim over escrow funds in case the issuer goes into liquidation or bankruptcy, ahead of other creditors.
Do banks need to register this charge anywhere?
Yes, banks must register the charge of prepaid instrument holders and/or merchant establishments with the Registrar of Companies under Section 125 of the Companies Act, 1956.
By when must banks comply with this circular?
Banks must ensure compliance and confirm to RBI office by February 28, 2011. All new or renewed agreements from the date of the circular must include the mandated clause.
📜 This document’s life story (1 recorded event, each backed by RBI’s own words)
RBI’s words: “A reference is invited to our circulars ... RBI/2010-11/289 ... dated November 24, 2010”
📜 Read the original circular — full text as issued by RBI
RBI/2010-11/289
DPSS. CO. AD. No. /780/02.27.004/2010-11
November 24, 2010
The Chairmen and Managing Directors /
Chief Executive Officers of
All Scheduled Commercial Banks
Madam/ Dear Sir
Issuance and Operation of Prepaid Payment Instruments
Please refer to our Policy Guidelines for issuance and operation of Prepaid Payment Instruments issued vide our circular DPSS.CO.PD.No.1873 /02.14.06/ 2008-09 dated April 27, 2009 on the above subject.
2. As per paragraph 7.3 of the said Guidelines, non-bank persons issuing prepaid payment instruments are required to maintain their outstanding balance in an 'escrow account' with a scheduled commercial bank. A set of conditions including the stipulation that the funds available in the ‘escrow account’ are to be used only for making payments to the participating merchant establishments, has also been prescribed for smooth operation thereof.
3. On a review of the extant arrangements, in order to give further protection to the merchants and holders of the prepaid payment instruments, it has been decided to mandate an exclusive clause in the agreement signed/to be signed between the issuer/operator and the bank maintaining ‘escrow account’, which would enable the bank to use the money in the 'escrow account' only for making payment to the merchants/holders in preference to the other creditors in the event of liquidation/bankruptcy of the issuer.
4. Accordingly, all the banks are advised to add the following paragraph in the agreement entered into with the issuer/operator of prepaid payment instruments for operating escrow account:
"It is expressly agreed and confirmed that the amount lying in the escrow account is charged unto the holders of the prepaid payment instruments and the merchant establishments to pay the dues arising out of usage of the prepaid payment instruments or otherwise. Provided further, that the amount in the escrow account shall be deemed to be a security charged unto the participating merchant establishments or holders of the prepaid payment instruments issued by the issuer and to be utilised to redeem the dues arising out of usage of the said prepaid payment instruments in the first instance or otherwise to be paid to the holders of the same on surrender of the instrument and settlement of the dues in the event of the scheme being wound up or being directed by the Reserve Bank of India to be discontinued, as provided for in the operative guidelines issued by the Reserve Bank on April 27, 2009 on Issuance and Operation of Pre-paid Payment Instruments, as amended from time to time."
5. You are also advised to necessarily record the charge of the holders of the prepaid payment instruments and/or the merchant establishments with the Registrar of Companies under Section 125 of the Companies Act, 1956.
6. Please ensure its compliance and confirm the same to this office latest by February 28, 2011. All new agreements entered into by banks (including renewals) for maintaining / operating escrow accounts from the date of this circular shall incorporate the provisions set out in Para 4 above.
7. This directive is issued under Section 18 of the Payment and Settlement Systems Act, 2007 (Act 51 of 2007).
Meanwhile please acknowledge the receipt of this circular.
Yours faithfully
(G. Padmanabhan)
Chief General Manager
Reproduced for reference with acknowledgment — Source: Reserve Bank of India · RBI/2010-11/289 · issued 24 Nov 2010. The plain-English explanation above is BankPulse’s own independent summary.
Example: if you are a Compliance officer at a bank this circular applies to (All scheduled commercial banks maintaining escrow accounts for non-bank prepaid payment instrument issuers, Non-bank entities issuing prepaid payment instruments, Merchant establishments accepting prepaid payment instruments, Holders of prepaid payment instruments), your first concrete step on “Escrow Account Protection for Prepaid Payment Instruments” is: “Insert the mandated clause (as per Para 4 of the circular) into all new and renewed escrow agreements with non-bank prepaid payment issuers.” (RBI issued this 24 Nov 2010).
Circular: RBI/2010-11/289 -- Escrow Account Protection for Prepaid Payment Instruments
Issued: 24 Nov 2010
Action required: Insert the mandated clause (as per Para 4 of the circular) into all new and renewed escrow agreements with non-bank prepaid payment issuers.
Action required: Register the charge of prepaid instrument holders and merchant establishments with the Registrar of Companies under Section 125 of the Companies Act, 1956.
Action required: Ensure compliance and confirm to RBI office by February 28, 2011.
Action required: Review existing escrow agreements and amend them at renewal to include the new clause.
Owner: ____________ Target date: ____________
Board/committee approval needed? Y / N
Evidence filed in compliance register on: ____________
Built only from this circular’s own published fields — not legal advice; always confirm against the official RBI source.
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BankPulse Compliance Evidence Pack — generated 03 Aug 2026 · status cross-checked against RBI’s official withdrawal register (refreshed weekly). Official RBI source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=6115&Mode=0 — Plain-English summary by BankPulse (bankpulse.ai), reviewed by our expert reviewer, CA Amit Jain. Independent platform, not affiliated with the Reserve Bank of India; is our own plain-English paraphrase, not RBI’s original wording.
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