HomeCirculars › RBI/2010-11/163

NBFCs barred from anonymous client accounts via intermediaries

No longer current — withdrawn, no replacement on file yet
Source: Reserve Bank of India · RBI/2010-11/163 · issued 01 Jul 2010 · ~2 min read
Quick answerRBI has tightened KYC/AML norms for NBFCs: professional intermediaries (lawyers, CAs) bound by client confidentiality cannot open accounts on behalf of clients. NBFCs must identify beneficial owners in pooled accounts and cannot accept accounts where true ownership is hidden.
The rule, in the simplest words
How it plays out — a real example

As a KYC & compliance officer in Indore, I need to verify the identity of the beneficial owner in a pooled account managed by a chartered accountant. If the chartered accountant is bound by client confidentiality, I must reject the account-opening request and ask the client to open the account directly. This ensures that I can comply with RBI's KYC/AML norms and avoid penalties.

What changed

RBI clarified that NBFCs cannot allow professional intermediaries (like lawyers and chartered accountants) to open or hold accounts on behalf of clients if those intermediaries are bound by confidentiality that prevents disclosing the client's identity. For pooled accounts, NBFCs must identify all beneficial owners, even if funds are co-mingled. This modifies the earlier Master Circular No. 184 dated July 1, 2010.

What it means for you

NBFCs must now reject account-opening requests from intermediaries who cannot reveal the true client due to professional secrecy. This closes a loophole where pooled accounts could mask beneficial ownership. Non-compliance invites penalties under the RBI Act. Lenders need to update their customer acceptance policies and KYC procedures to ensure they can verify beneficial owners in all cases.

Historical instruction — do not use for current compliance. This is what was required at the time; it no longer reflects current RBI requirements. If no replacement rule is linked above, that only means none is recorded on our register yet — it does not prove no later applicable rule exists. Confirm on the official RBI source below.

What banks were required to do at the time

Who it affects

All Non-Banking Financial Companies (NBFCs), Residuary Non-Banking Companies (RNBCs), Compliance and KYC teams at NBFCs, Professional intermediaries (lawyers, chartered accountants, stockbrokers) managing client funds at NBFCs

❓ Common questions

Regulatory timeline

Built from our lineage records — each fact carries its provenance; missing history simply is not shown (never guessed).

Can a lawyer open an escrow account at an NBFC for multiple clients?

No, if the lawyer is bound by client confidentiality that prevents disclosing each client's identity to the NBFC. The NBFC must know and verify the beneficial owner(s) of any account, including pooled or escrow accounts.

What happens if an NBFC already has such accounts from intermediaries?

NBFCs must review existing accounts and identify beneficial owners. If the intermediary cannot disclose the true owner, the account should not be held. Non-compliance may attract penalties under the RBI Act.

Does this apply to mutual fund or pension fund pooled accounts?

Yes, but with a nuance. For pooled accounts managed by professional intermediaries on behalf of funds like mutual funds or pension funds, NBFCs must identify beneficial owners if funds are not co-mingled (sub-accounts). If co-mingled, NBFCs must still look through to beneficial owners.

📜 This document’s life story (1 recorded event, each backed by RBI’s own words)
Repealed by RBI/2025-26/100 — Consolidation of Regulations — Withdrawal of circulars (28 Nov 2025)
RBI’s words: “Official withdrawal register entry #136: DNBS.(PD).CC.No.193/03.10.42/2010-11 — "NBFCs - KYC Norms/Anti-Money Laundering Standards" dated August 09, 2010”
📜 Read the original circular — full text as issued by RBI
RBI/2010-11/163 DNBS. (PD) CC No 193 /03.10.42/2010-11 August 09 , 2010 Dear Sir, All Non-Banking Financial Companies, Residuary Non-Banking Companies Dear Sir, Know Your Customer (KYC) norms/Anti-Money Laundering (AML) standards Please refer to the Master Circular No. 184 dated July 01, 2010 on the captioned subject. All NBFCs (including RNBCs) are advised to take note of modifications to the above circular as under : Client accounts opened by professional intermediaries 2 When the NBFC has knowledge or reason to believe that the client account opened by a professional intermediary is on behalf of a single client, that client must be identified. NBFCs may hold 'pooled' accounts managed by professional intermediaries on behalf of entities like mutual funds, pension funds or other types of funds. NBFCs also maintain 'pooled' accounts managed by lawyers/chartered accountants or stockbrokers for funds held 'on deposit' or 'in escrow' for a range of clients. Where funds held by the intermediaries are not co-mingled at the NBFCs and there are 'sub-accounts', each of them attributable to a beneficial owner, all the beneficial owners must be identified. Where such funds are co-mingled at the NBFC, the NBFC should still look through to the beneficial owners. Further, in terms of paragraph 3 of Annex-VI of the above mentioned Master Circular, if a NBFC decides to accept an account  in terms of the Customer Acceptance Policy, NBFC should take reasonable measures to identify the beneficial owner(s) and verify his/her/their identity in a manner so that it is satisfied that it knows who the beneficial owner(s) is/are. Therefore, under the extant AML/CFT framework it is not possible for professional intermediaries like Lawyers and Chartered Accountants, etc. who are bound by any client confidentiality that prohibits disclosure of the client details, to hold an account on behalf of their clients. 3. It is, therefore, reiterated that NBFCs should not allow opening and/or holding of an account on behalf of a client/s by professional intermediaries, like Lawyers and Chartered Accountants, etc., who are unable to disclose true identity of the owner of the account/funds due to any professional obligation of customer confidentiality.  Further, any professional intermediary who is under any obligation that inhibits NBFCs ability to know and verify the true identity of the client on whose behalf the account is held or beneficial ownership of the account or understand true nature and purpose of transaction/s, should not be allowed to open an account on behalf of a client. 4. These guidelines are issued under Section 45K and 45L of Reserve Bank of India Regulation Act, 1934. Any contravention thereof or non-compliance shall attract penalties under the RBI Act. Yours sincerely, (Uma Subramaniam)  Chief General Manager-in-Charge
Reproduced for reference with acknowledgment — Source: Reserve Bank of India · RBI/2010-11/163 · issued 01 Jul 2010. The plain-English explanation above is BankPulse’s own independent summary.
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Official RBI source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=5933&Mode=0 — Plain-English summary by BankPulse (bankpulse.ai), reviewed by our expert reviewer, CA Amit Jain. Independent platform, not affiliated with the Reserve Bank of India; is our own plain-English paraphrase, not RBI’s original wording.
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