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RBI Bans Exclusivity Clauses in Cross-Border Money Transfer Agent Contracts

Current · Source: Reserve Bank of India · RBI/2010-11/206 · issued 17 Sep 2010 · ~2 min read
Quick answerRBI prohibits overseas money transfer operators from including exclusivity clauses in contracts with RBI-regulated agents/sub-agents in India, effective December 31, 2010, to boost competition and pricing efficiency.
The rule, in the simplest words
How it plays out — a real example

A payments & clearing officer in Indore, Priya, used to only offer remittances from one overseas company because of an exclusivity clause. After this rule, she can now partner with three different overseas operators, giving her customers better exchange rates and lower fees, and her bank earns more commission from multiple deals.

What changed

RBI observed that overseas entities authorized under the Payment and Settlement Systems Act, 2007 were mandating exclusivity arrangements with their Indian agents and sub-agents, barring them from working with competitors. The central bank concluded such clauses limit competition, distort pricing, and hinder payment system goals of efficiency, affordability, and ubiquity. Consequently, RBI directed that no new or renewed contracts between these overseas entities and RBI-regulated agents/sub-agents may contain exclusivity clauses.

What it means for you

Banks and other RBI-regulated entities acting as agents or sub-agents for inbound cross-border money transfers can now freely partner with multiple overseas operators. This opens up revenue streams and reduces dependency on a single provider. For lenders, it means more competitive pricing and service options for remittance customers, but also requires renegotiating existing contracts to remove exclusivity clauses by the deadline.

What you must do

Who it affects

All RBI-authorized inbound cross-border money transfer operators, Indian banks and financial institutions acting as agents/sub-agents for these services, Sub-agents regulated by RBI in the money transfer chain

❓ Common questions

Regulatory timeline

Built from our lineage records — each fact carries its provenance; missing history simply is not shown (never guessed).

Does this ban apply to agreements with entities not regulated by RBI?

No. Agents can still enter exclusivity arrangements with non-RBI regulated entities, but only through mutual consent.

What is the deadline for compliance?

All entities must comply with these directions by December 31, 2010. New agreements and renewals from the circular date (September 17, 2010) must not contain exclusivity clauses.

📜 Read the original circular — full text as issued by RBI
RBI/2010-11/206 DPSS.CO.PD. 591/02.27.001/2010-2011 September 17, 2010 All Authorised In-bound Money Transfer Service providers Madam / Dear Sir In-bound Cross Border Money Transfer Service– Exclusivity Arrangements It has come to our notice that, certain Overseas Entities who are authorized by the Reserve Bank of India, under the Payment and Settlement System Act, 2007, to operate in-bound cross border money transfer services through agents appointed in India, have been insisting on “exclusivity” arrangements with their agents for rendering such services in India. These entities also extend the scope of these exclusivity arrangements to the sub-agents, through their agents.  As a result, the Indian entities appointed as agents/sub-agents are not permitted to act as agents/sub-agents of any other entities engaged in the same activity. 2. We have examined the desirability of such arrangements in India. We are constrained to conclude that “exclusivity” arrangements limit competition, distort pricing and thereby act as a deterrent to a payment system from achieving the desired goal of efficiency, affordability and being  ubiquitous . 3. In view of the above, it has been decided that:- i. Overseas Entities, authorized by the Reserve Bank of India, under the Payment and Settlement Systems Act, 2007, to operate in-bound cross border money transfer services through agents appointed in India, shall not enter into any arrangement with any entity regulated by the Reserve Bank, appointed as agent, incorporating any kind of “exclusivity” clause in the contracts which restrict or prohibit the agent from entering into agency relationship with other overseas entities operating in-bound cross border  money transfer services. ii. The agents appointed by the overseas entities shall also not enter into any arrangement with any entity regulated by the Reserve Bank, to function as sub-agents, incorporating any kind of “exclusivity” clause in the contracts iii. The agents appointed by the overseas entities can enter into agreements with “exclusivity” clause with entities not regulated by Reserve Bank, only through mutual consent . 4.  All entities that have been authorized by the Reserve Bank to operate in-bound cross border money transfer services are required to comply with these directions by December 31, 2010. All new agreements and renewal of existing agreements executed from the date of this circular shall not contain the “exclusivity” clause as set out above. 5. All authorized entities may bring the contents of this circular to the notice of all the agents/sub-agents immediately. 6. Please acknowledge receipt. Yours faithfully (G. Padmanabhan) Chief General Manager
Reproduced for reference with acknowledgment — Source: Reserve Bank of India · RBI/2010-11/206 · issued 17 Sep 2010. The plain-English explanation above is BankPulse’s own independent summary.
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Worked example & action-note template

Example: if you are a Compliance officer at a bank this circular applies to (All RBI-authorized inbound cross-border money transfer operators, Indian banks and financial institutions acting as agents/sub-agents for these services, Sub-agents regulated by RBI in the money transfer chain), your first concrete step on “RBI Bans Exclusivity Clauses in Cross-Border Money Transfer Agent Contracts” is: “Review all existing agent/sub-agent agreements with overseas money transfer operators for exclusivity clauses and amend them by December 31, 2010.” (RBI issued this 17 Sep 2010).

  1. Circular: RBI/2010-11/206 -- RBI Bans Exclusivity Clauses in Cross-Border Money Transfer Agent Contracts
  2. Issued: 17 Sep 2010
  3. Action required: Review all existing agent/sub-agent agreements with overseas money transfer operators for exclusivity clauses and amend them by December 31, 2010.
  4. Action required: Ensure all new contracts and renewals executed from September 17, 2010, with overseas entities do not include any exclusivity provisions that restrict partnerships with other operators.
  5. Action required: Communicate this circular to all agents and sub-agents in your network immediately.
  6. Action required: Agents appointed by overseas entities may enter exclusivity agreements with non-RBI regulated entities only through mutual consent.
  7. Owner: ____________ Target date: ____________
  8. Board/committee approval needed? Y / N
  9. Evidence filed in compliance register on: ____________
Built only from this circular’s own published fields — not legal advice; always confirm against the official RBI source.

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Official RBI source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=5998&Mode=0 — Plain-English summary by BankPulse (bankpulse.ai), reviewed by our expert reviewer, CA Amit Jain. Independent platform, not affiliated with the Reserve Bank of India; is our own plain-English paraphrase, not RBI’s original wording.
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