RBI Bans Exclusivity Clauses in Cross-Border Money Transfer Agent Contracts
Current · Source: Reserve Bank of India · RBI/2010-11/206 · issued 17 Sep 2010 · ~2 min read
Quick answerRBI prohibits overseas money transfer operators from including exclusivity clauses in contracts with RBI-regulated agents/sub-agents in India, effective December 31, 2010, to boost competition and pricing efficiency.
The rule, in the simplest words
Overseas money transfer companies cannot force Indian banks or agents to work only with them (no 'exclusivity' contracts).
Indian agents (like banks) can now partner with many overseas companies, not just one.
All old contracts with exclusivity rules must be changed by December 31, 2010.
New contracts signed after September 17, 2010, cannot have exclusivity clauses.
Agents can still have exclusivity deals with non-RBI companies, but only if both agree.
How it plays out — a real example
A payments & clearing officer in Indore, Priya, used to only offer remittances from one overseas company because of an exclusivity clause. After this rule, she can now partner with three different overseas operators, giving her customers better exchange rates and lower fees, and her bank earns more commission from multiple deals.
What changed
RBI observed that overseas entities authorized under the Payment and Settlement Systems Act, 2007 were mandating exclusivity arrangements with their Indian agents and sub-agents, barring them from working with competitors. The central bank concluded such clauses limit competition, distort pricing, and hinder payment system goals of efficiency, affordability, and ubiquity. Consequently, RBI directed that no new or renewed contracts between these overseas entities and RBI-regulated agents/sub-agents may contain exclusivity clauses.
What it means for you
Banks and other RBI-regulated entities acting as agents or sub-agents for inbound cross-border money transfers can now freely partner with multiple overseas operators. This opens up revenue streams and reduces dependency on a single provider. For lenders, it means more competitive pricing and service options for remittance customers, but also requires renegotiating existing contracts to remove exclusivity clauses by the deadline.
What you must do
Review all existing agent/sub-agent agreements with overseas money transfer operators for exclusivity clauses and amend them by December 31, 2010.
Ensure all new contracts and renewals executed from September 17, 2010, with overseas entities do not include any exclusivity provisions that restrict partnerships with other operators.
Communicate this circular to all agents and sub-agents in your network immediately.
Agents appointed by overseas entities may enter exclusivity agreements with non-RBI regulated entities only through mutual consent.
Who it affects
All RBI-authorized inbound cross-border money transfer operators, Indian banks and financial institutions acting as agents/sub-agents for these services, Sub-agents regulated by RBI in the money transfer chain
❓ Common questions
Regulatory timeline
Stated effective dateeffective December 31, 2010
Decoded by BankPulse2026-06-19 04:16 IST
Built from our lineage records — each fact carries its provenance; missing history simply is not shown (never guessed).
Does this ban apply to agreements with entities not regulated by RBI?
No. Agents can still enter exclusivity arrangements with non-RBI regulated entities, but only through mutual consent.
What is the deadline for compliance?
All entities must comply with these directions by December 31, 2010. New agreements and renewals from the circular date (September 17, 2010) must not contain exclusivity clauses.
📜 Read the original circular — full text as issued by RBI
RBI/2010-11/206
DPSS.CO.PD. 591/02.27.001/2010-2011
September 17, 2010
All Authorised In-bound Money Transfer Service providers
Madam / Dear Sir
In-bound Cross Border Money Transfer Service– Exclusivity Arrangements
It has come to our notice that, certain Overseas Entities who are authorized by the Reserve Bank of India, under the Payment and Settlement System Act, 2007, to operate in-bound cross border money transfer services through agents appointed in India, have been insisting on “exclusivity” arrangements with their agents for rendering such services in India. These entities also extend the scope of these exclusivity arrangements to the sub-agents, through their agents. As a result, the Indian entities appointed as agents/sub-agents are not permitted to act as agents/sub-agents of any other entities engaged in the same activity.
2. We have examined the desirability of such arrangements in India. We are constrained to conclude that “exclusivity” arrangements limit competition, distort pricing and thereby act as a deterrent to a payment system from achieving the desired goal of efficiency, affordability and being ubiquitous .
3. In view of the above, it has been decided that:-
i. Overseas Entities, authorized by the Reserve Bank of India, under the Payment and Settlement Systems Act, 2007, to operate in-bound cross border money transfer services through agents appointed in India, shall not enter into any arrangement with any entity regulated by the Reserve Bank, appointed as agent, incorporating any kind of “exclusivity” clause in the contracts which restrict or prohibit the agent from entering into agency relationship with other overseas entities operating in-bound cross border money transfer services.
ii. The agents appointed by the overseas entities shall also not enter into any arrangement with any entity regulated by the Reserve Bank, to function as sub-agents, incorporating any kind of “exclusivity” clause in the contracts
iii. The agents appointed by the overseas entities can enter into agreements with “exclusivity” clause with entities not regulated by Reserve Bank, only through mutual consent .
4. All entities that have been authorized by the Reserve Bank to operate in-bound cross border money transfer services are required to comply with these directions by December 31, 2010. All new agreements and renewal of existing agreements executed from the date of this circular shall not contain the “exclusivity” clause as set out above.
5. All authorized entities may bring the contents of this circular to the notice of all the agents/sub-agents immediately.
6. Please acknowledge receipt.
Yours faithfully
(G. Padmanabhan)
Chief General Manager
Reproduced for reference with acknowledgment — Source: Reserve Bank of India · RBI/2010-11/206 · issued 17 Sep 2010. The plain-English explanation above is BankPulse’s own independent summary.
Example: if you are a Compliance officer at a bank this circular applies to (All RBI-authorized inbound cross-border money transfer operators, Indian banks and financial institutions acting as agents/sub-agents for these services, Sub-agents regulated by RBI in the money transfer chain), your first concrete step on “RBI Bans Exclusivity Clauses in Cross-Border Money Transfer Agent Contracts” is: “Review all existing agent/sub-agent agreements with overseas money transfer operators for exclusivity clauses and amend them by December 31, 2010.” (RBI issued this 17 Sep 2010).
Circular: RBI/2010-11/206 -- RBI Bans Exclusivity Clauses in Cross-Border Money Transfer Agent Contracts
Issued: 17 Sep 2010
Action required: Review all existing agent/sub-agent agreements with overseas money transfer operators for exclusivity clauses and amend them by December 31, 2010.
Action required: Ensure all new contracts and renewals executed from September 17, 2010, with overseas entities do not include any exclusivity provisions that restrict partnerships with other operators.
Action required: Communicate this circular to all agents and sub-agents in your network immediately.
Action required: Agents appointed by overseas entities may enter exclusivity agreements with non-RBI regulated entities only through mutual consent.
Owner: ____________ Target date: ____________
Board/committee approval needed? Y / N
Evidence filed in compliance register on: ____________
Built only from this circular’s own published fields — not legal advice; always confirm against the official RBI source.
💬 Banker Discussion
Discuss this circular with fellow bankers — reply, upvote what helps, report what doesn’t belong. Be professional; no client data. Views are the commenter’s own, not BankPulse’s.
BankPulse Compliance Evidence Pack — generated 03 Aug 2026 · status cross-checked against RBI’s official withdrawal register (refreshed weekly). Official RBI source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=5998&Mode=0 — Plain-English summary by BankPulse (bankpulse.ai), reviewed by our expert reviewer, CA Amit Jain. Independent platform, not affiliated with the Reserve Bank of India; is our own plain-English paraphrase, not RBI’s original wording.
Help us keep this accurate
Found an inaccuracy or have an improvement? Tell us. Every report is reviewed by our team before any change is made — nothing goes live unverified.
Public beta — plain-English informational summaries. Always verify against the official RBI source (circular number cited on every page) before making compliance, credit, treasury, audit, or operational decisions. · Join our WhatsApp channel ↗
BANKPULSE · FREE DAILY BRIEF
Get RBI updates for your role
Every important RBI update, decoded in plain English — for your career, exams & financial awareness.
We collect only your email, name and role, used solely to send your brief — never sold or shared. Withdraw anytime via the unsubscribe link in any email. Independent platform, not affiliated with the RBI. Information, not legal advice.
REPORT AN ERROR · BETA
Spotted an error? Earn 500 BankPulse Credits
Help us stay accurate. If your correction is verified true and approved by our founder, you earn 500 BankPulse Credits — redeemable when the platform monetises.
Reviewed by a human before any credit is awarded. We never change the site from crowd input without verification.
WANT A NEW FEATURE · BETA
What would make BankPulse more useful for you?
Tell us what to build next — a tool, a data view, a role page, anything. We read every suggestion.
Thank you — your ideas directly shape what we build.