HomeCirculars › RBI/2010-11/285

Full Disclosure of Loan Processing Fees for Co-op Banks

No longer current — withdrawn, no replacement on file yet
Source: Reserve Bank of India · RBI/2010-11/285 · issued 19 Nov 2010 · ~2 min read
Quick answerRBI mandates StCBs and CCBs to transparently disclose all loan processing fees, charges, and the all-in-cost to borrowers, including refund policies, prepayment penalties, and reset clauses, ensuring fairness and comparability.

What changed

RBI reinforced its December 2008 guidelines, now explicitly requiring co-operative banks to disclose all fees/charges in loan application forms and on their websites. The circular expands the list of mandatory disclosures to include refundable amounts if loans are not sanctioned, prepayment options, penalty for delayed repayments, conversion charges, and interest reset clauses.

What it means for you

Banks must now provide a complete, upfront picture of the total cost of borrowing, enabling customers to compare offers across lenders. This increases transparency and reduces hidden charges, but also places a compliance burden on banks to update application forms, train staff, and maintain website disclosures for all loan products.

Historical instruction — do not use for current compliance. This is what was required at the time; it no longer reflects current RBI requirements. If no replacement rule is linked above, that only means none is recorded on our register yet — it does not prove no later applicable rule exists. Confirm on the official RBI source below.

What banks were required to do at the time

Who it affects

State Co-operative Banks (StCBs), Central Co-operative Banks (CCBs), Borrowers seeking loans from co-operative banks

❓ Common questions

Regulatory timeline

Built from our lineage records — each fact carries its provenance; missing history simply is not shown (never guessed).

What is the 'all-in-cost' that must be disclosed?

It is the total cost of the loan including all processing fees, charges, prepayment penalties, conversion charges, and any other fees, presented transparently so customers can compare with other lenders.

Do we need to disclose fees on our website for all loan products?

Yes, the circular requires that all information about fees and charges be displayed on the bank's website for every category of loan product.

What happens if a loan is not sanctioned after processing?

Banks must disclose upfront the amount of fees refundable if the loan is not sanctioned or disbursed, ensuring customers know their rights.

📜 This document’s life story (1 recorded event, each backed by RBI’s own words)
Repealed by RBI/2025-26/100 — Consolidation of Regulations — Withdrawal of circulars (28 Nov 2025)
RBI’s words: “Official withdrawal register entry #1586: RPCD.CO.RF.BC.No.29/07.38.01/2010-11 — "Disclosing all Information Relating to Processing Fees / Charges" dated November 19, 2010”
📜 Read the original circular — full text as issued by RBI
RBI/2010-11/285 RPCD.CO.RF.BC.No.29/07.38.01/2010-11 November 19, 2010 All State Co-operative Banks (StCBs) and Central Co-operative Banks (CCBs) Dear Sir, Disclosing all information relating to processing fees / charges Please refer to our circular RPCD.CO.RF.BC.No.78/07.38.01/2008-09 dated December 19, 2008 containing guidelines on the captioned subject wherein banks were advised to ensure that all information relating to charges/fees for processing are invariably disclosed in the loan application forms and that banks must inform 'all-in-cost' to the customers to enable them to compare the rates charged with other sources of finance. 2. With a view to bringing in fairness and transparency, banks are advised that they must transparently disclose to the borrower all information about fees/charges payable for processing the loan application, the amount of fees refundable if loan amount is not sanctioned/disbursed, pre-payment options and charges, if any, penalty for delayed repayments if any, conversion charges for switching loan from fixed to floating rates or vice versa, existence of any interest reset clause and any other matter which affects the interest of the borrower. Such information should also be displayed in the website of the banks, if any, for all categories of loan products. 3. In other words, banks must disclose 'all in cost' inclusive of all such charges involved in processing/sanction of loan application in a transparent manner to enable the customer to compare the rates/charges with other sources of finance. It should also be ensured that such charges / fees are non-discriminatory. Yours faithfully, (B.P.Vijayendra) Chief General Manager
Reproduced for reference with acknowledgment — Source: Reserve Bank of India · RBI/2010-11/285 · issued 19 Nov 2010. The plain-English explanation above is BankPulse’s own independent summary.
🧰 Tools — save, print, templates & related
Topics: Co-operative Banks
Key dataSee the live numbers behind this topic: RBI Penalty Tracker, NPA / Asset-Quality Tracker — updated from official RBI data.
Key termsPlain-English definitions of terms in this circular — see the full Indian banking glossary. KYC / AML · Gross NPA (GNPA) · Deposit insurance (DICGC) · Scheduled Commercial Bank (SCB)

💬 Banker Discussion

Discuss this circular with fellow bankers — reply, upvote what helps, report what doesn’t belong. Be professional; no client data. Views are the commenter’s own, not BankPulse’s.

Loading comments…
BankPulse Compliance Evidence Pack — generated 03 Aug 2026 · status cross-checked against RBI’s official withdrawal register (refreshed weekly).
Official RBI source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=6111&Mode=0 — Plain-English summary by BankPulse (bankpulse.ai), reviewed by our expert reviewer, CA Amit Jain. Independent platform, not affiliated with the Reserve Bank of India; is our own plain-English paraphrase, not RBI’s original wording.
Public beta — plain-English informational summaries. Always verify against the official RBI source (circular number cited on every page) before making compliance, credit, treasury, audit, or operational decisions. · Join our WhatsApp channel ↗