RBI Opens RTGS/NEFT Sub-Membership to All Licensed Banks
Current · Source: Reserve Bank of India · RBI/2011-12/489 · issued 09 Apr 2012 · ~2 min read
Quick answerRBI now allows all licensed banks to join RTGS and NEFT as sub-members via a sponsor bank, removing earlier restrictions. This offers a cheaper, tech-friendly alternative for banks that couldn't meet direct membership criteria.
The rule, in the simplest words
All licensed banks can now join RTGS and NEFT as sub-members through a sponsor bank
Sub-membership is a cheaper and tech-friendly alternative for banks that couldn't meet direct membership criteria
Sponsor banks are responsible for settlement and complaints, and must have a risk management framework in place
Sub-member branches must be under core banking to use RTGS and NEFT
There is no limit to the number of sub-members a sponsor bank can have
How it plays out — a real example
A payments & clearing officer in Indore working for a small co-operative bank can now use RTGS and NEFT to transfer funds to customers, thanks to their bank's new sub-membership with a sponsor bank. The sponsor bank, a large commercial bank, handles the settlement and compliance risks, making it easier for the small co-operative bank to provide better services to its customers. The payments & clearing officer can now quickly and securely transfer funds, improving the overall customer experience.
What changed
Previously, only direct membership was allowed for RTGS and NEFT, with RRBs getting a special exception via sponsor banks. Now, any licensed bank with the necessary tech can become a sub-member through a sponsor bank, subject to conditions like core banking compliance and sponsor responsibility for settlement and complaints.
What it means for you
Smaller banks, co-operatives, and RRBs can now access national payment systems without the high cost or strict criteria of direct membership. Sponsor banks take on settlement and compliance risks, so they must tighten their risk management and monitoring frameworks.
What you must do
Assess if your bank can act as a sponsor or needs sub-membership based on tech readiness and cost.
If sponsoring, develop a Board-approved risk management framework and monitor sub-members continuously.
Ensure sub-member branches are under core banking before allowing them to use RTGS/NEFT.
Set up a robust customer complaint redressal mechanism for sub-member transactions.
Report any suspicious transactions or rule violations by sub-members to RBI immediately.
Who it affects
All scheduled commercial banks including RRBs, Urban co-operative banks, State co-operative banks, District central co-operative banks, Sponsor banks (direct members of RTGS/NEFT)
❓ Common questions
Can any bank become a sub-member of RTGS/NEFT?
Yes, any licensed bank with the technological capability can become a sub-member through a sponsor bank that is a direct member. This is an alternative for banks that don't meet direct membership criteria or find it too costly.
What are the key responsibilities of a sponsor bank?
The sponsor bank handles all transaction messaging, settlement through its own RBI account, risk management, customer complaint redressal, and must ensure sub-members follow all RBI rules. It also reports any fraud or rule violations to RBI.
Are there any restrictions on sub-member branches?
Yes, branches not under core banking system cannot participate in centralised payment systems until they are brought under core banking. This ensures timely credit and return discipline.
📜 Read the original circular — full text as issued by RBI
RBI/2011-12/489
DPSS.CO.OD. 1848 /06.07.003/2011-2012
April 9, 2012
The Chairman/Managing Director/Chief Executive Officer
All Scheduled Commercial Banks including RRBs/
Urban Co-operative Banks/State Co-operative Banks/
District Central Co-operative Banks
Dear Sir/Madam
Access criteria for payment systems – sub-membership to centralised payment systems
Under the overall guidance of the Board for Payment and Settlement Systems, the Reserve Bank over the last few years, has been taking a number of steps to popularise the electronic payment systems in the country. In this connection, a reference is invited to circular DPSS.CO.OD.494/04.04.009/2011-2012 dated September 21, 2011 , in terms of which, liberalised revised access criteria for centralised and decentralised payment systems were announced.
2. The centralised payment systems, viz. Real Time Gross Settlement System (RTGS) and National Electronic Funds transfer (NEFT), currently provide for only direct membership. As an exception, Regional Rural Banks (RRBs) have been given access to the NEFT system through their Sponsor Banks.
3. On a review, it has been decided to expand the sub-membership route to enable all licenced banks to participate in NEFT and RTGS systems. This would be an alternate mechanism to all licenced banks which have the technological capabilities but are not participating in centralised payment systems on account of either not meeting the access criteria or because of cost considerations. This arrangement would be subject to the following conditions:
A) The sub-member/s would participate in the centralised payment systems through their sponsor bank which is a direct member of the centralised payment system.
B) In order to ensure compliance with the timely credit and return discipline which are of utmost importance in centralised payment systems, branches of sub-member/s that are not under core banking system shall be kept out of the centralised payment systems till such time they are brought under core banking.
C) The sponsor banks would be responsible for sending/receiving the transactions/messages on behalf of their sub-member/s.
D) There are no restrictions on the number of sub-members a sponsor bank could sponsor. Aspects relating to operational feasibility, risk mitigation, fund settlement, collaterals etc., have to be taken care of by the sponsor banks before sponsoring sub-member/s.
E) The sponsor bank should put in place a risk management framework and a system of continuous monitoring of the risk management practices of sub-member/s that they desire to sponsor. The risk management framework should be approved by the Board of the sponsor bank.
F) The settlement of transactions by/on the sub-members would take place in the settlement accounts of the sponsor banks maintained with Reserve Bank of India. The sponsor bank under this arrangement will assume complete responsibility for the settlement of all transactions by/on the sub-members.
G) The sponsor bank at all times should ensure that their sub-member/s adhere to and abide by the rules, regulations, operational requirements, instructions, orders, decisions etc, of the centralised payment systems, as laid down by Reserve Bank of India from time to time.
H) Redressal of all customer complaints / grievance would be the responsibility of the sponsor bank. To aid in this process, the sponsor bank should ensure that the sub-member/s have put in place a transparent and robust mechanism to resolve customer complaints in a quick and efficient manner, as laid down in the procedural guidelines, business rules and regulations of the centralised payment systems.
I) All disputes between the sponsor bank and the sub-member/s will be handled bi-laterally amongst them.
J) The sponsor bank should bring to the immediate notice of the Reserve Bank of India:
(i) any involvement of its sub-member/s in any suspicious transactions, frauds, etc.,
(ii) any of its sub-member/s resorting to any unfair practices relating to their participation in centralised payment systems;
(iii) any of its sub-member/s not adhering to the rules, regulations, operational requirements, instructions etc, of centralised payment systems;
K) The sponsor bank is not required to take prior approval of the Reserve Bank of India for sponsoring a sub-member/s into the centralised payment systems. However, as and when they sponsor sub-member/s, they should immediately inform the Reserve Bank of India, the details of the sub-member/s, IFSC/MICR codes allotted to the branch/branches of sub-member/s, date of commencement of sub-membership etc.
L) The sponsor bank should inform the Reserve Bank of India in case of cessation of sponsorship arrangement between the sponsor bank and sub-member/s immediately.
M) The charges for customer transactions of sub-member/s cannot exceed the charges applicable to customers of sponsor banks/direct members of the centralised payment systems viz., RTGS and NEFT.
4. The scheme of sub-membership for centralised payment systems is effective from the date of this circular.
5. Any further rationalisation / liberalisation of the access criteria norms would be considered at a later stage based on the experience of these measures put in place.
6. Kindly acknowledge receipt of the circular.
Vijay Chugh
(Chief General Manager)
Reproduced for reference with acknowledgment — Source: Reserve Bank of India · RBI/2011-12/489 · issued 09 Apr 2012. The plain-English explanation above is BankPulse’s own independent summary.
Ensure sub-member branches are under core banking before allowing them to use RTGS/NEFT.
📜 Compliance
Assess if your bank can act as a sponsor or needs sub-membership based on tech readiness and cost.
If sponsoring, develop a Board-approved risk management framework and monitor sub-members continuously.
Set up a robust customer complaint redressal mechanism for sub-member transactions.
Report any suspicious transactions or rule violations by sub-members to RBI immediately.
Grouped from the action items above — a single circular may involve more than one team.
Worked example & action-note template
Example: if you are a Compliance officer at a bank this circular applies to (All scheduled commercial banks including RRBs, Urban co-operative banks, State co-operative banks, District central co-operative banks, Sponsor banks (direct members of RTGS/NEFT)), your first concrete step on “RBI Opens RTGS/NEFT Sub-Membership to All Licensed Banks” is: “Assess if your bank can act as a sponsor or needs sub-membership based on tech readiness and cost.” (RBI issued this 09 Apr 2012).
Circular: RBI/2011-12/489 -- RBI Opens RTGS/NEFT Sub-Membership to All Licensed Banks
Issued: 09 Apr 2012
Action required: Assess if your bank can act as a sponsor or needs sub-membership based on tech readiness and cost.
Action required: If sponsoring, develop a Board-approved risk management framework and monitor sub-members continuously.
Action required: Ensure sub-member branches are under core banking before allowing them to use RTGS/NEFT.
Action required: Set up a robust customer complaint redressal mechanism for sub-member transactions.
Action required: Report any suspicious transactions or rule violations by sub-members to RBI immediately.
Owner: ____________ Target date: ____________
Board/committee approval needed? Y / N
Evidence filed in compliance register on: ____________
Built only from this circular’s own published fields — not legal advice; always confirm against the official RBI source.
💬 Banker Discussion
Discuss this circular with fellow bankers — reply, upvote what helps, report what doesn’t belong. Be professional; no client data. Views are the commenter’s own, not BankPulse’s.
BankPulse Compliance Evidence Pack — generated 03 Aug 2026 · status cross-checked against RBI’s official withdrawal register (refreshed weekly). Official RBI source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=7113&Mode=0 — Plain-English summary by BankPulse (bankpulse.ai), reviewed by our expert reviewer, CA Amit Jain. Independent platform, not affiliated with the Reserve Bank of India; is our own plain-English paraphrase, not RBI’s original wording.
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