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Directions · Reserve Bank of India

Reserve Bank of India [Conduct of Government Business by Agency Banks (ABs) – Payment of Agency Commission and Oversight of ABs] Directions, 2026

UR

The four dates on this rule

At a glanceRBI acts as banker to the Central and State Governments under the RBI Act, 1934. These Directions apply to every bank RBI has appointed as an Agency Bank. These Directions were issued on April 30, 2026.

Official RBI page

Numbers to remember

April 30, 2026These Directions were issued on April 30, 2026. RBI Opening paragraphs
90 daysCentral government transactions reported more than 90 days late need the Ministry's approval first. RBI Para 20
April 1, 2025These agency commission rates have applied since April 1, 2025. RBI Para 22
60 daysBanks must send their commission claims to RBI within 60 days after the quarter ends. RBI Para 27
five percentWhen two banks share a government transaction, they split the commission seventy-five to twenty-five percent. RBI Para 35
four working daysPension must reach the pensioner's account in the last four working days of the month. RBI Para 44

What it says

How firm is each point

Stated by RBI — RBI’s own paragraph says this. We have only made it plainer.

Our reading — BankPulse read RBI’s paragraph and shortened it. The paragraph is the authority, not this line.

Needs judgement — RBI leaves this to the bank to settle, so nobody can give you a fixed number here.

Opening paragraphs

1. Date of issue

RBI Opening paragraphs · Stated by RBI

These Directions were issued on April 30, 2026.

2. RBI as government banker

RBI Opening paragraphs · Our reading

RBI acts as banker to the Central and State Governments under the RBI Act, 1934.

3. One commission rulebook

RBI Opening paragraphs · Our reading

This document sets one rulebook for how RBI pays banks commission for government banking work.

Chapter I. Preliminary

1. Start date

RBI Para 2 · Stated by RBI

The Directions took effect immediately when RBI issued them, unless stated otherwise.

2. Who is covered

RBI Para 3 · Our reading

These Directions apply to every bank RBI has appointed as an Agency Bank.

3. Meaning of Agency Banks

RBI Para 4 · Stated by RBI

Agency Banks are all public sector banks, plus the scheduled private banks, payments banks and small finance banks appointed by RBI.

Chapter II. Agency Business Arrangement - Appointment of ABs

1. Where to take queries

RBI Para 11 · Stated by RBI

Queries on reporting to the Reserve Bank go to DGBA and the Central Accounts Section, Nagpur.

Chapter III. Payment of Agency Commission for Conduct of Government Business by ABs

Must know

1. 90-day late reporting

RBI Para 20 · Stated by RBI

Central government transactions reported more than 90 days late need the Ministry's approval first.

BankPulse example. A bank reports a central government transaction 120 days after it happened. The gap is more than 90 days. So the bank must first obtain the Ministry's approval and give it to the Reserve Bank.

2. Rates since April 2025

RBI Para 22 · Stated by RBI

These agency commission rates have applied since April 1, 2025.

3. 60-day claim deadline

RBI Para 27 · Stated by RBI

Banks must send their commission claims to RBI within 60 days after the quarter ends.

4. 14-transaction pension cap

RBI Para 34 · Stated by RBI

A bank cannot claim commission for more than 14 pension transactions per pensioner in a year.

5. Commission sharing split

RBI Para 35 · Our reading

When two banks share a government transaction, they split the commission seventy-five to twenty-five percent.

Do it

6. Report to CAS daily

RBI Para 17 · Stated by RBI

All receipts, payments, penalty and interest must be reported to Central Accounts Section every day.

7. Late claim explanation

RBI Para 27 · Our reading

A bank filing a late claim must attach a formal explanation for the delay.

8. Inspector claim checks

RBI Para 31 · Stated by RBI

Bank inspectors and auditors must check every agency commission claim during their inspections.

Background

9. Own-tax payments excluded

RBI Para 15 · Stated by RBI

Banks get no commission for paying their own taxes through their own branches.

10. Physical receipt rate

RBI Para 22 · Our reading

Banks earn 40 rupees commission for every physical-mode government receipt transaction.

11. Electronic receipt rate

RBI Para 22 · Our reading

Electronic-mode government receipts earn banks 12 rupees per transaction, much less than physical mode.

12. Pension payment rate

RBI Para 22 · Our reading

Banks earn 80 rupees commission for every pension payment transaction they process.

13. Non-pension payment rate

RBI Para 22 · Our reading

Non-pension payments earn banks 7 paise commission for every 100 rupees paid out.

14. One challan, one transaction

RBI Para 24 · Stated by RBI

A single challan counts as one transaction for commission, even if it credits several tax heads.

15. Wrong-claim penal interest

RBI Para 38 · Stated by RBI

Banks pay penal interest at the Bank Rate plus 2% on any wrong commission claim RBI has settled.

Chapter IV. Oversight of Government Business in ABs

1. Audit confirmation duty

RBI Para 40 · Stated by RBI

Concurrent and internal audit must confirm government business is run as RBI and the Government require.

2. Checklist for auditors

RBI Para 40 · Stated by RBI

A checklist covering the items at Annex 6 must be given to inspecting officers and auditors.

Chapter V. Repeal and other provisions

Must know

1. Pension credit timing

RBI Para 44 · Our reading

Pension must reach the pensioner's account in the last four working days of the month.

Background

2. Older rules repealed

RBI Para 41 · Our reading

This document repeals every earlier RBI instruction on Agency Bank government business listed in its annex.

3. Old actions preserved

RBI Para 42 · Our reading

Anything already done under the old rules stays governed by those old rules.

4. Approvals carried over

RBI Para 42 · Our reading

Approvals given under the cancelled rules are now treated as given under these rules.

5. Other laws still apply

RBI Para 43 · Our reading

These Directions add to other laws. They do not replace any of them.

6. RBI's reading final

RBI Para 44 · Stated by RBI

RBI's interpretation of any part of these Directions is final and binding.

Where to go next