HomeCirculars › RBI/2010-11/476

System Audit Qualification Mandate for Payment Operators

Digital Payments / UPI
Live · in forceNo withdrawal recorded as of 20 Jun 2026. Reviewed by Vikram Jain; always verify against the official RBI source below.
Issued by RBI: 15 Apr 2011  ·  Decoded by BankPulse: 20 Jun 2026, 10:04 IST
⏱ ~1 min read
📄 Official RBI source ↗
Quick answerRBI now requires system audits for payment operators to be done only by CISA-certified (ISACA) or DISA-qualified (ICAI) auditors, replacing earlier broader criteria.

What changed

RBI partially modified earlier circulars from December 2009 and December 2010 on system audit submissions. The key change: system audits must now be conducted exclusively by a Certified Information Systems Auditor (CISA) registered with ISACA or a holder of a Diploma in Information System Audit (DISA) from ICAI.

What it means for you

Payment system operators and entities must now ensure their system auditors hold specific, recognized certifications—CISA or DISA. This raises the bar for audit quality and consistency, potentially limiting the pool of eligible auditors and increasing compliance costs for smaller operators.

What you must do

Who it affects

All authorised payment system operators, All authorised payment system entities, System audit firms and auditors serving payment operators

What qualifications are now mandatory for system auditors under this circular?

The auditor must be a Certified Information Systems Auditor (CISA) registered with ISACA, or hold a Diploma in Information System Audit (DISA) from ICAI.

Does this circular replace all earlier system audit instructions?

No, it only partially modifies the instructions in the earlier circulars of December 2009 and December 2010. Other requirements from those circulars remain in force.

What should I do if my current auditor does not have CISA or DISA?

You need to engage a new auditor who meets the specified qualification criteria before your next system audit submission to RBI.

Key dataSee the live numbers behind this topic: RBI Penalty Tracker, Credit & Deposit Growth — updated from official RBI data.
Key termsPlain-English definitions of terms in this circular — see the full Indian banking glossary. UPI · KYC / AML · Deposit insurance (DICGC) · NEFT / RTGS
Track this rule
🗂 Master Direction family: Payment & Settlement Systems⏳ How this rule evolved — History Map →Full RBI rulebook crosswalk →
AI-drafted · 3-model AI consensus fact-check · under the editorial review of Vikram Jain · decoded & published by BankPulse · 20 Jun 2026, 10:04 IST
Official RBI source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=6344&Mode=0 — Plain-English summary by BankPulse (bankpulse.ai), reviewed by Vikram Jain. Independent platform, not affiliated with the Reserve Bank of India; never reproduces RBI text verbatim.