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Directions · Reserve Bank of India

Reserve Bank of India (Payments Banks – Fraud Risk Management) Directions, 2026

UR

The four dates on this rule

At a glancePeople and firms not involved in the fraud must not appear in the report. These Directions apply to every payments bank. The notice must give the person at least 21 days to reply.

Official RBI page

Numbers to remember

21 daysThe notice must give the person at least 21 days to reply. RBI Para 6(2)
three yearsThe Board must look at the fraud policy at least once in three years. RBI Para 7
thirty daysThe risk committee sets the time to examine an alert, preferably no more than thirty days. RBI Para 14
14 daysA fraud must be reported to RBI at once, and never later than 14 days from classification. RBI Para 32

What it says

How firm is each point

Stated by RBI — RBI’s own paragraph says this. We have only made it plainer.

Our reading — BankPulse read RBI’s paragraph and shortened it. The paragraph is the authority, not this line.

Needs judgement — RBI leaves this to the bank to settle, so nobody can give you a fixed number here.

Chapter I. Preliminary

1. Fraud for payments banks

RBI Para 1 · Stated by RBI

This paper sets how payments banks must handle fraud.

2. Start date

RBI Para 2 · Stated by RBI

These Directions came into effect immediately upon issuance.

BankPulse example. There is no gap here between issue and effect. The Directions come into effect immediately upon issuance. A bank cannot wait for a separate start date, because there is none.

3. Who is covered

RBI Para 3 · Stated by RBI

These Directions apply to every payments bank.

Chapter II. Governance and Oversight

Must know

1. Twenty-one days to reply

RBI Para 6(2) · Needs judgement

The notice must give the person at least 21 days to reply.

BankPulse example. Suppose the notice is served on 1 September. The person must be given at least 21 days to reply, so the reply is due no earlier than 22 September. A notice allowing 14 days would fall short.

2. Review it every three years

RBI Para 7 · Stated by RBI

The Board must look at the fraud policy at least once in three years.

Do it

3. A Board policy on fraud

RBI Para 5 · Our reading

The Board must approve a fraud risk policy setting out who does what.

4. What the policy covers

RBI Para 5 · Stated by RBI

The policy must cover prevention, early catching, enquiry, staff responsibility, watching, recovery and reporting of frauds.

5. Give the full grounds

RBI Para 6(1) · Our reading

The notice must set out every transaction and event the fraud finding rests on.

6. A reasoned order, served

RBI Para 6(4) · Our reading

A reasoned order must be served, setting out the facts, the reply and the reasons.

7. It reviews every case

RBI Para 8(2) · Stated by RBI

That committee must review fraud cases, find the root cause and suggest fixes.

8. Board sets the money line

RBI Para 8(3) · Our reading

The Board decides the size of fraud case that must go to that committee.

9. Senior staff run the policy

RBI Para 9 · Needs judgement

Senior management must put the Board's fraud policy into practice.

10. Report cases upward

RBI Para 9 · Stated by RBI

Senior management must place a regular review of frauds before the Board or its audit committee.

11. Take whistle blowers seriously

RBI Para 10 · Our reading

Whistle blower complaints about possible fraud must be examined and closed properly.

12. A team for fraud risk

RBI Para 11 · Our reading

A proper unit for fraud risk must sit inside the wider risk function.

13. A General Manager owns it

RBI Para 11 · Stated by RBI

An officer of at least General Manager rank must own fraud watching and reporting.

Background

14. Weigh the outside director

RBI Para 6(1) · Stated by RBI

A nominee or independent director is normally not in charge of the business, and that counts.

15. A committee on fraud

RBI Para 8(1) · Our reading

A special committee, headed by an independent director, oversees fraud work.

Chapter III. Early Detection of Frauds - Framework for Early Warning Signals and Red Flagging of Accounts

Must know

1. Thirty days to look

RBI Para 14 · Our reading

The risk committee sets the time to examine an alert, preferably no more than thirty days.

Do it

2. Early warning and red flags

RBI Para 12 · Needs judgement

There must be a framework for early warning signals and red flagging accounts.

3. Risk committee oversees it

RBI Para 13 · Our reading

The Board's risk committee must oversee how well that framework works.

4. Test the framework

RBI Para 16 · Our reading

The warning framework must be validated so its results stay sound and steady.

5. Test the system often

RBI Para 19 · Our reading

The warning system must be tested from time to time to see that it works.

6. Watch mule accounts

RBI Para 20 · Our reading

Accounts that fail KYC and money mule accounts must be watched closely.

Chapter IV. General Instructions

1. They must leave the room

RBI Para 25 · Our reading

Such executives must not sit in the meeting where their own conduct is weighed.

2. Report the professionals

RBI Para 23 · Stated by RBI

Third parties and professionals involved in a fraud must be reported to the banks' association.

3. Settle staff responsibility in time

RBI Para 24 · Stated by RBI

Staff accountability must be examined and finished within a set time in every fraud case.

4. The audit committee judges seniors

RBI Para 25 · Our reading

Where very senior executives are involved, the audit committee examines their part.

5. A person pulls firms in

RBI Para 26(2) · Our reading

Every firm a named person promotes or directs is treated as tied to him.

Chapter V. Reporting of Frauds to Law Enforcement Agencies

1. Name a police contact

RBI Para 28 · Stated by RBI

A nodal officer must be named to report frauds to the law enforcement agencies.

Chapter VI. Reporting to Reserve Bank of India

Must know

1. Fourteen days to report

RBI Para 32 · Our reading

A fraud must be reported to RBI at once, and never later than 14 days from classification.

2. Report the group entities

RBI Para 33 · Stated by RBI

Frauds in group entities RBI does not supervise must be reported to RBI separately.

3. Do not name the innocent

RBI Para 35 · Our reading

People and firms not involved in the fraud must not appear in the report.

Do it

4. Use the fraud registry

RBI Para 30 · Our reading

Systems must make real use of the Central Fraud Registry for credit and fraud risk.

5. Blame the delay too

RBI Para 34 · Stated by RBI

Staff accountability must also be fixed for delay in spotting or reporting a fraud.

6. Keep the closed papers

RBI Para 40 · Our reading

Details of every closed fraud case must be kept for the auditors to see.

Background

7. No monthly certificates now

RBI Para 32 · Stated by RBI

The monthly fraud certificate, registry certificate and flash report are no longer needed.

8. A director signs a removal

RBI Para 36 · Our reading

Removing a name needs written reasons and the approval of a whole-time director.

9. Close only when done

RBI Para 38 · Stated by RBI

A fraud case is closed only when the court or police case ends and staff responsibility is settled.

Chapter VII. Cheque Related Frauds - Reporting to Law Enforcement Agencies and Reserve Bank of India

1. Hand over the instrument

RBI Para 41 · Stated by RBI

In a forged instrument case the presenting bank must hand the paper to the paying bank on demand.

The same subject for other kinds of institution

The same subject for other kinds of institution.

Other RBI rules for payments banks

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