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Directions · Reserve Bank of India

Reserve Bank of India (Non-Banking Financial Companies - Account Aggregator) Directions, 2025

UR

The four dates on this rule

At a glanceIt collects a customer's financial data and passes it on, with consent. This book covers every account aggregator company registered with RBI. These rules start the day RBI puts them on its own website.

Official RBI page

What it says

How firm is each point

Stated by RBI — RBI’s own paragraph says this. We have only made it plainer.

Our reading — BankPulse read RBI’s paragraph and shortened it. The paragraph is the authority, not this line.

Needs judgement — RBI leaves this to the bank to settle, so nobody can give you a fixed number here.

Chapter I. Preliminary

Must know

1. Starts when RBI posts it

RBI Para 2 · Our reading

These rules start the day RBI puts them on its own website.

2. Who this book covers

RBI Para 3 · Our reading

This book covers every account aggregator company registered with RBI.

3. Smallest regulatory layer

RBI Para 6 · Our reading

RBI always places an account aggregator company in its smallest, lightest-touch layer.

4. Carries data, never owns it

RBI Para 8(4) · Stated by RBI

It collects a customer's financial data and passes it on, with consent.

5. Never its own data

RBI Para 8(4) · Stated by RBI

The customer's financial information never becomes the company's own property.

6. Two crore, at least

RBI Para 11(3) · Stated by RBI

A new company needs a net worth of at least two crore rupees to register.

7. Seven times, no more

RBI Para 12(2) · Our reading

Its outside borrowings may never run past seven times its own funds.

BankPulse example. A company's outside borrowings, apart from loans from its own group, come to 63 crore rupees. Its own funds come to 9 crore rupees. 63 divided by 9 is 7 -- exactly at RBI's ceiling, the most it may ever borrow against those funds.

8. One year to go live

RBI Para 12(4) · Our reading

An approved company gets twelve months to build its systems and go live.

Do it

9. Apply through RBI's own portal

RBI Para 12(1) · Stated by RBI

A company applies for registration through RBI's own PRAVAAH portal.

Background

10. Other RBI rules still apply

RBI Para 4 · Our reading

RBI's other NBFC rulebooks still apply, where they do not clash with this one.

Chapter III. Scope of Activities

Must know

1. No trading for customers

RBI Para 14(3) · Our reading

It may never carry out a transaction for a customer.

2. One business only

RBI Para 14(6) · Our reading

It may run no business at all besides account aggregation.

3. No data storage here

RBI Para 14(7) · Stated by RBI

No financial information collected for a customer may sit stored with it.

4. A standard consent form

RBI Para 17 · Our reading

Every consent it takes from a customer follows one standard written form.

5. No passwords, ever

RBI Para 30(2) · Stated by RBI

It may never ask for or store a customer's own passwords or PINs.

6. One month to fix complaints

RBI Para 38 · Stated by RBI

A customer complaint must be settled within one month of being received.

7. RBI steps in, one month

RBI Para 39(2) · Stated by RBI

A customer may go to RBI if a complaint stays unsettled past one month.

Do it

8. A way to cancel consent

RBI Para 20 · Our reading

Every customer gets a way to cancel their consent at any time.

9. Security check every two years

RBI Para 30(6) · Stated by RBI

Its computer systems are checked by an outside certified auditor every two years.

10. Auditor's report, one month

RBI Para 30(6) · Stated by RBI

That auditor's report reaches RBI's local office within one month.

11. Post the complaints officer's name

RBI Para 39(1) · Stated by RBI

The complaints officer's name and contact details are posted on its website and offices.

Chapter IV. Corporate Governance

1. RBI's word first on takeovers

RBI Para 50 · Our reading

RBI's written permission comes first, before any change of control or ownership.

2. A three-member board panel

RBI Para 45 · Stated by RBI

The board forms its own panel of at least three directors to check who is fit to lead it.

3. A board panel for risk

RBI Para 47 · Stated by RBI

The board also forms a panel of at least three directors to watch its risks.

4. Directors checked, every year

RBI Para 48(2) · Our reading

A yearly statement on its directors reaches RBI within fifteen days of year end.

Chapter V. Miscellaneous Instructions

1. RBI can inspect any time

RBI Para 58 · Needs judgement

RBI may inspect its books and systems at any time it chooses.

Chapter VI. Repeal and Other Provisions

1. The old circular is gone

RBI Para 61 · Our reading

The older circular that governed account aggregators before this one no longer applies.

Other RBI rules for NBFCs

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