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Directions · Reserve Bank of India

Reserve Bank of India (Urban Co-operative Banks - Miscellaneous) Supervisory Directions, 2026

UR

The four dates on this rule

At a glanceThis book holds RBI's mixed supervisory rules for urban co-operative banks in one place. These rules apply to every urban co-operative bank. Progress on nomination cover goes to RBI through the DAKSH portal every quarter.

Official RBI page

What it says

How firm is each point

Stated by RBI — RBI’s own paragraph says this. We have only made it plainer.

Our reading — BankPulse read RBI’s paragraph and shortened it. The paragraph is the authority, not this line.

Needs judgement — RBI leaves this to the bank to settle, so nobody can give you a fixed number here.

Can be read two ways

A point marked this way sits on an RBI paragraph that can honestly be read two ways. Our own sentence takes one of the two. BankPulse does not choose for you: read RBI’s own paragraph, at the number printed on the point, before you act on it.

Two ways — both, or either one. RBI’s paragraph joins two things in the and-or form. One reading: Both of them apply, together. The other: Either one of them, on its own, is enough.

Two ways — firm, or the usual course. RBI’s paragraph softens the duty with a hedging word instead of stating it flat. One reading: It is a firm rule, and only a rare case RBI would accept sits outside it. The other: It is the usual course, and a bank may depart from it for its own recorded reasons.

Opening paragraphs

1. One supervisory rulebook

RBI Opening paragraphs · Our reading

This book holds RBI's mixed supervisory rules for urban co-operative banks in one place.

Chapter I. Preliminary

1. Start date

RBI Para 2 · Our reading

These rules took effect the day RBI issued them.

BankPulse example. There is no gap here between issue and effect. The Directions come into effect immediately upon issuance. A bank cannot wait for a separate start date, because there is none.

2. Who is covered

RBI Para 3 · Stated by RBI

These rules apply to every urban co-operative bank.

3. Words from the Acts

RBI Para 4 · Stated by RBI

Any other word takes its meaning from the RBI Act, the Banking Regulation Act or the Companies Act.

Chapter II. Core Banking Solution Implementation

1. Core banking everywhere

RBI Para 5 · Stated by RBI

The bank must run Core Banking Solution in all its branches. It must tell RBI's Senior Supervisory Manager how that is going.

Chapter III. Prompt Corrective Action Framework

1. Why early action exists

RBI Para 7 · Our reading

The Prompt Corrective Action framework lets RBI step in early and makes a weak bank start fixing itself.

2. Three things watched

RBI Para 8 · Stated by RBI

Capital, asset quality and profitability are the three areas the framework tracks.

3. What puts a bank in

RBI Para 9 · Stated by RBI · Two ways — both, or either one · Two ways — firm, or the usual course

A bank goes under the framework on its audited yearly results or on RBI's own running assessment.

4. What takes it out

RBI Para 10 · Our reading · Two ways — both, or either one

Coming out of the framework is considered when the breaches stop.

5. Actions RBI may order

RBI Para 11 · Stated by RBI

Once inside, one or more corrective actions may be ordered, some of them compulsory.

Chapter IV. Fair Practices Code - Charging of Interest

1. Check how you charge

RBI Para 13 · Stated by RBI

The bank must review how it pays out loans and charges interest, and fix what is unfair.

2. RBI calls this serious

RBI Para 14 · Our reading

Odd ways of charging interest are not fair or open, and RBI treats them as a serious matter.

3. Pay out by transfer

RBI Para 15 · Our reading

The bank may pay out a loan by online transfer instead of a cheque.

Chapter V. Nomination Facility

1. Report every quarter

RBI Para 18 · Stated by RBI

Progress on nomination cover goes to RBI through the DAKSH portal every quarter.

2. The board reviews cover

RBI Para 17 · Stated by RBI

The board or its Customer Service Committee must review how far nomination cover has reached.

3. Train the front desk

RBI Para 19 · Our reading

Branch staff must be trained to take nominations and to handle the claims of a dead customer's family.

4. Tell the public

RBI Para 20 · Stated by RBI

The bank must publicise the use of nomination through the media as well as telling customers directly.

Chapter VI. Fraud Prevention Measures

Must know

1. No talking at the till

RBI Para 30 · Stated by RBI

Staff handling cash must not take enquiries or chat while on that duty.

2. No big branch balances

RBI Para 33 · Stated by RBI

No branch may hold an unduly large cash balance. Cash in the safe, at counters and in transit must be fully insured.

3. Fifty thousand by account

RBI Para 35 · Stated by RBI

A draft, pay order or traveller's cheque above ₹50,000 must go through the customer's account, not cash.

BankPulse example. A demand draft above ₹50,000 must be paid for from the customer's account, not in cash. So a draft of ₹75,000 cannot be paid for with notes across the counter. A draft of ₹40,000 may still be paid for in cash.

4. No block adjustments

RBI Para 38 · Stated by RBI

Old unmatched entries between branches must not be written off in a block to clear arrears.

Do it

5. Join up the departments

RBI Para 21 · Stated by RBI

Internal audit, the personnel department and the discipline cell must work closely together.

6. Run both enquiries

RBI Para 22 · Stated by RBI

A departmental enquiry into banking lapses must run alongside any CBI case, with the charges kept apart.

7. Check every recruit

RBI Para 24 · Our reading

The background of every person appointed must be checked, whatever the grade.

8. Rotate the duties

RBI Para 25 · Our reading

Staff duties must be rotated at set intervals, and the vigilance department must get a certificate saying so.

9. Desk cards for staff

RBI Para 26 · Our reading

Every employee must know the safeguards for his own work, set out on desk cards for each job.

10. Write down the powers

RBI Para 28 · Our reading

The bank must set out the money and office powers of each official, and define what counts as abuse.

11. Only cash staff inside

RBI Para 29 · Our reading

Only cash handling staff may enter the cash cabin, and vault guarding must be foolproof.

12. Teach signature checking

RBI Para 37 · Our reading

Checking signatures and handwriting must be part of the staff training course.

13. Balance the books quickly

RBI Para 39 · Our reading

The bank must speed up balancing its books and matching entries between branches.

14. Quotes for furniture

RBI Para 42 · Stated by RBI

For furniture, fixtures and stationery the bank must take quotations from as many suppliers as it can.

15. Rotate, but keep the skill

RBI Para 44 · Stated by RBI

Duties across computerised offices must rotate without wasting the skills already learnt.

16. Keep a manuals library

RBI Para 45 · Stated by RBI

The head office must hold a library of authenticated manuals for its system and application software.

17. Back up and store away

RBI Para 48 · Stated by RBI

Files must be backed up at set intervals and the copies kept at a nearby office.

18. Computerise the risky ledgers

RBI Para 49 · Stated by RBI

Suspense accounts, service branches, Nostro matching and drafts payable should all be computerised.

19. Snap checks every quarter

RBI Para 51 · Stated by RBI · Two ways — both, or either one

Senior officers must make surprise inspections of branches every quarter.

20. Tell the other bank

RBI Para 52 · Stated by RBI

If an employee of another bank opens an account here, that bank must be told.

21. Staff must declare accounts

RBI Para 53 · Stated by RBI

A staff member must say in writing about accounts opened by himself and his dependants.

Background

22. A field vigilance cell

RBI Para 23 · Stated by RBI

The head office vigilance cell needs its own officers to investigate complaints and meet complainants.

23. Cash only at the counter

RBI Para 32 · Stated by RBI

Cash may be taken or paid only in the cash department. No counterfoil goes out unless a second officer has signed it.

24. Guard the risky branches

RBI Para 34 · Stated by RBI

Larger branches and those in areas prone to robbery need their own arrangements for guarding cash.

25. Vouchers on written request

RBI Para 36 · Stated by RBI

Vouchers may be released only on the manager's written request, with the time and date recorded.

26. Board approves premises deals

RBI Para 40 · Stated by RBI

Every premises transaction needs the approval of the board or its management committee.

27. Keep records of big deals

RBI Para 41 · Stated by RBI

Large contracts need separate records showing the details and what was weighed in awarding them.

28. Two people per system

RBI Para 43 · Stated by RBI

Every computer installation needs at least two trained people in charge of it.

29. Guard the sensitive settings

RBI Para 46 · Stated by RBI

Limits, drawing power, interest rates, charges and forex rates need a set procedure for who may change them.

30. Insure the data too

RBI Para 50 · Stated by RBI

The bank may take insurance against the cost of replacing data, software and equipment.

Chapter VII. Vigilance

1. Prevent, not only punish

RBI Para 56 · Stated by RBI

The bank must add preventive vigilance measures to the usual detective and punitive ones.

Chapter VIII. Repeal and Other Provisions

1. Old instructions repealed

RBI Para 57 · Our reading

The old rules on these matters were repealed by RBI's own circular.

BankPulse example. A compliance officer keeps an old circular on the same subject in the manual. It no longer applies. The existing directions, instructions and guidelines on these areas stand repealed. Only this rulebook governs them now.

2. Earlier action stands

RBI Para 58 · Our reading

What was done or begun under the old rules is still ruled by them.

BankPulse example. A show cause notice was issued under the old rules last year. The repeal does not move it. Any action taken or initiated under the repealed directions is still governed by them. The new rulebook applies to what comes after.

3. Adds to other law

RBI Para 59 · Our reading

These rules add to other laws in force. They take nothing away.

BankPulse example. A bank follows these Directions and thinks the matter is closed. It is not. Any other laws, rules, regulations or directions in force still apply on top. Where another one asks for more, the bank does the more.

4. RBI's reading is final

RBI Para 60 · Needs judgement

RBI may clear up doubts, and its reading of any clause is final.

The same subject for other kinds of institution

The same subject for other kinds of institution.

Other RBI rules for urban co-operative banks

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