Skip to content
BankPulseBETARegulatory intelligence for Indian banking
Directions · Reserve Bank of India

Reserve Bank of India (Urban Co-operative Banks - Branch Authorisation) Directions, 2025

UR

The four dates on this rule

At a glanceThe Financially Sound and Well Managed test has been replaced. These rules apply to every urban co-operative bank. The rules start the moment RBI issues them.

Official RBI page

Numbers to remember

one percentThe bank's capital ratio must be one percentage point above its minimum. RBI Para 9(1)
15 per centAn eligible bank may open branches up to 15 per cent of last year's count. RBI Para 20
two yearsThe bank can be barred from opening new branches for the next two years. RBI Para 27
three yearsAnd an unbroken net profit for the last three years. RBI Para 44(4)
30 daysA customer unanswered for 30 days may go to the RBI Ombudsman. RBI Para 61

What it says

Chapter I. Preliminary

1. Starts at once

The rules start the moment RBI issues them.

2. Who must follow this

These rules apply to every urban co-operative bank.

3. What an urban bank means

An urban co-operative bank is a primary co-operative bank under the banking law.

Chapter II. Role of Board of Directors

1. The board owns the policies

The board must approve separate policies for branches, agents and doorstep work.

Chapter III. Branch Authorisation

Must know

1. The old test is gone

The Financially Sound and Well Managed test has been replaced.

2. Capital above the floor

The bank's capital ratio must be one percentage point above its minimum.

3. Bad loans under three

Net bad loans must not be more than 3%.

4. Profit for two years

The bank must show net profits in the preceding two financial years.

5. No reserve shortfall

There must be no failure to keep the cash and liquidity reserves.

6. Core banking fully in

Core banking software must be fully in place.

7. Not under any action

The bank must not be under RBI directions or corrective action.

8. Two professional directors

The board must carry at least two professional directors.

9. Good until September

The eligibility holds until 30 September of the next financial year.

10. A wrong claim costs

A bank found wrongly claiming eligibility can lose self-review for a year.

11. The home district is free

The bank may cover its whole district of registration with no permission.

12. Three more districts, no permission

An eligible bank may add three districts of its choice inside its state.

13. Five districts in a year

Beyond that, RBI's approval is needed and the yearly cap is five districts.

14. Small banks are limited

Only a Tier 3 or Tier 4 bank may go outside its own state.

15. Fifty crore to leave

To cross the state border the bank needs a net worth of at least 50 crore.

16. Two states in a year

Even then only two new states a year are allowed.

17. Capital for five branches

The bank must hold spare capital for at least five branches in each new state.

18. A second board first

A Tier 2 bank or above must form a Board of Management before it expands.

19. No objection lasts 180 days

A no objection certificate from RBI is valid for 180 calendar days.

20. Ask before any new place

Branches, counters, cash machines and back offices all need prior permission.

21. Opening without it is illegal

Opening a place of business without approval breaks the law and draws penalty.

22. Fifteen per cent free

An eligible bank may open branches up to 15 per cent of last year's count.

23. Machines at a branch

Cash machines at a branch or counter need no RBI approval.

24. Machines elsewhere need eligibility

An off-site machine inside the area of operation needs the bank to be eligible.

25. Thirty branches to a controller

A controlling office is allowed for a cluster of not less than 30 branches.

26. One at least, ten most

That works out to a minimum of one branch and a maximum of 10.

BankPulse example. A bank ended last March with 40 full branches. Fifteen per cent of 40 is six, so it may open six branches on its own this year. A bank with four branches works out at less than one, so RBI gives it one branch. A bank with 200 branches works out at 30, so RBI gives it 10 branches.

27. Only if old ones cleared

The free route is open only if every existing branch is properly authorised.

28. Ninety days for an answer

RBI decides on a complete branch application within 90 calendar days.

29. The order cannot be changed

Branches are approved strictly in the order of preference the bank gave.

30. Open three of every four

Failing to open 75% of approved branches in time is taken seriously.

31. Two years shut out

The bank can be barred from opening new branches for the next two years.

32. No outside loans

A salary earners' bank's byelaws must not allow loans to outsiders.

33. A thousand members

It also needs at least 1000 members at the place where it wants a branch.

34. Where a counter may go

Inside a college, big office, factory or hospital the bank already banks for.

35. Not in a market

No counter in a marketplace or shopping centre, and one only per premises.

36. Ten kilometres from the branch

The base branch must be within 10 kilometres of the counter.

37. Ten lakh at a counter

A counter may pay out other loans only up to 10.00 lakh.

38. No outside ads on screens

Other people's products must not be advertised on the cash machine screen.

39. Moving inside town is free

A branch or office may move within the same city, town or village freely.

40. Closing needs no approval

Any place except the head office may be closed without RBI approval.

41. Weak banks must ask first

A bank short of the section 11 capital needs approval to sell or take premises.

42. Sign nothing before approval

It must not commit to premises before RBI has given its approval.

Do it

43. The bank checks itself

The bank decides its own eligibility on the audited figures as at 31 March.

44. Thirty days after the audit

The bank must put its eligibility check to the board within 30 days.

45. Tell RBI in fifteen days

RBI must be told within 15 calendar days of the board resolution.

46. Fifteen days after registration

Go back to RBI within 15 calendar days of registering the changed byelaws.

47. A written branch policy

The board must approve a written policy for opening branches.

48. One plan a year

For more branches the bank files one annual business plan in the year.

49. Open it before March

An approved branch must open by March 31 or the approval lapses.

50. One month before shifting

Customers get at least one month's notice before a branch moves.

51. Two months before closing

Depositors and clients get two months' notice before a branch shuts.

52. Send back the licence

The original branch licence goes back to RBI within 15 calendar days.

Background

53. A split district is automatic

If a district is split or reorganised the area changes without RBI approval.

Chapter IV. Business Facilitator (BF) / Business Correspondent (BC) Model

Must know

1. Capital above ten for agents

To use agents the bank needs a capital ratio of more than 10 %.

2. Bad loans under five

It also needs net bad loans of less than 5 %.

3. Profit for three years

And an unbroken net profit for the last three years.

4. Directors and staff are barred

Directors, their relatives and serving employees cannot act as agents.

5. The bank carries the blame

Every customer contract must say the bank answers for what the agent does.

6. Thirty kilometres, five in cities

An agent must be within 30 kms of the base branch, 5 kms in a metro.

7. No sub agents under one

An individual agent cannot appoint sub-agents of his own.

8. The bank charges, not agent

Only the bank may collect service charges, and openly.

9. Thirty days then the Ombudsman

A customer unanswered for 30 days may go to the RBI Ombudsman.

10. Know your customer stays yours

The duty to check customer identity stays with the bank.

Do it

11. Same day or next day

An agent's transactions must reach the bank's books by the next working day.

12. The agent charges nothing

The agreement must stop the agent charging the customer directly.

Chapter V. Doorstep Banking

1. Doorstep service needs no approval

The bank may offer doorstep banking on its own, without asking RBI.

2. Bigger banks may use agents

A Tier 3 or Tier 4 bank may use its own staff or agents at the door.

3. Smaller banks use own staff

A Tier 1 or Tier 2 bank may use only its permanent employees.

Chapter VI. Information Reporting

1. Late reporting shuts the door

Late or wrong reporting can bar new branches for up to three years.

2. Seven days to report

Opening, closing, merging or shifting goes on the RBI portal within seven days.

3. Fifteen days to report

Anything not needing approval must still be reported in 15 calendar days.

Chapter VII. Repeal and other Provisions

1. It replaces its own twin

It repeals a rulebook of the same name issued days earlier.

2. Old actions still stand

Anything done under the old rules stays governed by those old rules.

3. Old approvals still count

Approvals given under the repealed rules now come under these rules.

4. Other laws still apply

These rules add to other laws. They do not cut them down.

5. RBI's reading is final

If a rule is unclear, RBI's reading of it binds everyone.

The same subject for other kinds of institution

The same subject for other kinds of institution.

Other RBI rules for urban co-operative banks

Every rule page on BankPulse  ·  Questions bankers ask, answered